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The Westin St. Francis San Francisco on Union Square

5,801 reviews
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Traveller (1658)
Room & Suite (768)
Dining (46)
Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“new tower”(238 reviews)
“oak room”(177 reviews)
“landmark building”(110 reviews)
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,801)Write a Review
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All reviewsnew toweroak roomlandmark buildingunion squaretower roomolder partheavenly bedcable carclassic hotelconcierge deskhigh floorthe heart of the citycoit towerthe golden gate bridgestreet noisevalet parkingfew blocks
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2,131 - 2,135 of 5,267 reviews
Reviewed 30 January 2015 via mobile

Great location, historical styling and class styling, rooms very comfortable and quiet, all staff were outstanding , if you would like to treat yourself to luxury and want the perfect location in San Francisco this is it. San Fransisco is a clean friendly city, although...More

Thank Scott M
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 February 2015

Thank you for choosing The Westin St. Francis and for taking the time to share your comments with us. I am happy to know you found our guest rooms comfortable and our staff to be outstanding! We look forward to welcoming you back again in...More

Reviewed 30 January 2015

When you have no choice on hotels due to attending conference sometimes you are forced to stay some where you would not have tried otherwise. We would never have chosen this hotel on our own. But go figure. While the Hotel is need of a...More

2  Thank Lewis S
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 February 2015

Thank you for joining us at The Westin St. Francis! I am so pleased to hear you stay with us during a conference and you enjoyed your time with us. I am pleased to inform you that we do have plans in the very near...More

Reviewed 29 January 2015

All of us road warriors will tell you, we have stayed at may great hotels over the years, but nothing beats our own bed in our own home. SECOND BEST is when we are on the road and we have that familiar "spot" where we...More

Thank Roger S
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 February 2015

Thank you for choosing The Westin St. Francis and for taking the time to share your kind words with us! I will be sure to share your compliments with our team and we look forward to welcoming you back again soon!

Reviewed 29 January 2015

Place is like a convention center. Everything seems shabby. Furthermore, they regularly walk guests and cancel their reservations because of overbooking. A reservation will not be held, even if it is paid for. This happens frequently and that the hotel general manager just tosses complaints...More

4  Thank StarwoodMember1001
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 February 2015

Thank you for choosing The Westin St. Francis and for sharing your concerns with us. I regret to hear you did not have a good experience with us. However, we definitely do not disregard our guests' feedback. Please email us at StFrancisGM@westin.com with details as...More

Reviewed 27 January 2015

Great location! We were in the tall, newer tower and the room was massive, not sure about those in the smaller, older tower. The entire hotel was full of opulence and luxury, just beautiful. Staff in all areas were fantastic. The glass elevators on the...More

1  Thank alexricia
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 28 January 2015

Thank you for choosing The Westin St. Francis and for taking the time to share your experience with us. I am happy to know you enjoyed your stay with us and we look forward to welcoming you back again soon!

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$221 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#42 Luxury Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$221 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#42 Luxury Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1658)
Room & Suite (768)
Dining (46)
Pool & Beach (1)
Amenities (68)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Gaye M
14 February 2018|
AnswerShow all 2 answers
Response from ChuchArriaga | Reviewed this property |
Very easy just walk one block to market street and take the F line. I’ll take you to pier 35 in around 20 minutes. It jus cost 2.75. You must pay with exact change. The experiencia is amazing because F line is like cable car... More
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beautifulmatters
10 December 2017|
AnswerShow all 11 answers
Response from Lalasmom | Reviewed this property |
Probably. But this hotel charges for every little thing.
1
Vote
Antigoni_7
23 November 2017|
AnswerShow all 10 answers
Response from Jackie P | Reviewed this property |
I’m sure you can arrange for late checkout, but they will charge you for the extra usage/time.
1
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Room Tips
"get higher floors for great city and bay views"
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"As for high up in the new building"
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"As high as possible, request a view of Union Square or the Bridge"
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"Every room has something to offer, just check it out before you settle in"
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