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Hotel Union Square

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Hotel Union Square
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1,573 Reviews from our TripAdvisor Community

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Showing 1,312: English reviews
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Reviewed yesterday NEWvia mobile

I love the brick walls in the hallways! Nice red touches on the windows and great art in the hallways!! Elevator was broke 2 days so that was a bummer but they upgraded me so that was a plus! I love the verbena scented soap and the sheets! But most of all a HUGE THANKS TO TOM at the concierge...

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Helpful?
Thank LadyBridie
Vancouver, Canada
Reviewed 2 days ago NEW

This was my first visit to San Francisco with my boyfriend. Hotel is great location, middle of everything. But busy area. If you are from a place like where we are from (Vancouver), then all those shops on that street won't be anything different. Service at hotel was excellent, price is good comparing to all other hotels in that area....

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Thank moniqueanner
Rancho Cordova, California
Reviewed 2 days ago NEW

When I arrived I was offered a room upgrade (not sure why) to a room with a soaking tub and with one that had a bed larger than the one I booked. I was also told that if I did a review on trip advisor that they would waive the new "resort fee" that SF hotels charge now. When I...

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1Thank nikki117
Reviewed 3 days ago NEWvia mobile

Hello, I wish to contribute my review of hotel union square san fran to the betterment of the hotel community. I am pleased to feedback that all the staff at the hotel are very very friendly and helpful. They provide the best service that hospitality industry can find. I am impressed by their warmth and earnestness to serve. Inspiring is...

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Thank Manoah H
Honolulu, Hawaii
Reviewed 4 days ago NEWvia mobile

Stayed here for a couple nights with my partner and we had a great stay. We got upgraded to the car cable suite. Very spacious room and bathroom shower, good ac, top floor with city view. Very close to Powell station and the mall. So convenient!! Will come back again :) thank you again!!

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Helpful?
Thank Kathy K
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the wonderful comments on your recent stay! I am pleased to hear you were upgraded to one of our suites and enjoyed the city views! We appreciate you taking the time to review us and hope to welcome you back again soon.

Palo Alto, California
Reviewed 4 days ago NEW

Although we live only 45 minutes away, we decided to treat ourselves to a night in the City! Hotel Union Square was a terrific place to stay, only blocks from ACT. Staff was particularly friendly and helpful.

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Thank Diane M
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for sharing your 5 star stay with us! We are pleased you found our location ideal to catch a show and staff helpful and friendly. We value your feedback and hope to se you again soon.

Miami, Florida
Reviewed 5 days ago NEW

Had a wonderful time at Hotel Union Square. The staff was very friendly, rooms and bathroom very clean! Harvey made our stay that much enjoyable by telling us where we should eat and what we should or should not do. Love the location of this hotel, right in the center of it all, great shops and amazing restaurants!

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Helpful?
Thank C8304HItaniam
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share this wonderful stay with us! We are pleased to hear you enjoyed our rooms and location! I appreciate you taking the time to recognize Harvey and we will do the same! He certainly is one of our many shining stars at the hotel and makes great recommendations for SF! We hope...

Toronto, Canada
Reviewed 6 days ago NEW

I had an incredible experience staying here and would highly recommend it. I found myself in San Francisco without anywhere to stay due to a mix-up with another hotel. The staff here were incredibly friendly, accommodating, and helped to quickly remedy a bad situation. The rooms were clean, comfortable, and affordable. The location was perfect, you're in the heart of...

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Thank jaclynrg2017
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for sharing your 5 star stay at our hotel! We are pleased to have gained you as a guest for your visit in SF. I am happy to hear you found our staff friendly, location central and rooms comfy. We appreciate your feedback and recommendation. Please come back and visit again soon.

Sydney
Reviewed 1 week ago NEW

Don't go past this hotel. Best value in San Francisco. Great rooms and can't get a better location. very comfortable, clean and friendly/efficient staff. The only possible downside is they don't have an onsite bar or restaurant but you're in the heart of SF so there are plenty of restaurant and bars within walking distance.

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1Thank rossmJ5764BP
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for the kind comments on your recent stay with us! We are delighted to hear you find us to be of great value for our location, rooms and friendly staff. We appreicate your feedback and hope to have the pleasure of seeing you again soon.

Boston, Massachusetts
Reviewed 1 week ago NEW

Hotel was terrible and they charged me a $50 facility fee in addition to the hotel stay for things that would be included at any other hotel. ooms are dark, loud and very small. Elevator is slow and terrible room service. I usually don't give negative reviews but this hotel was the worst I've ever stayed at.

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Thank 130uiiujhgfty
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for sharing this unfortunate experience with us. We are very sorry to learn your stay was less than excellent. We value all guest feedback as it helps us to improve our hotel in the future. We wish your stay would have been more enjoyable but appreciate you letting us know. Thanks again.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: RM802 - RM1,569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#72 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
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Liverpool, United Kingdom
4 months ago
Merced, California
4 months ago
Queen Creek, Arizona
10 months ago

See all questions (17)

Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard view if quiet needed”
 of 5 bubbles sandrasH2248EX, 26 Feb 2017 | Read review
“quieter rooms request”
 of 5 bubbles naeuny, 23 Jan 2017 | Read review
“Ask for rooms not facing street, they're quiter”
 of 5 bubbles morn_c2017, 4 Jan 2017 | Read review
“If you're bothered by noise I'd suggest you bring your earplugs, most likely for all rooms.”
 of 5 bubbles Super593, 27 Dec 2016 | Read review
“Choose this hotel if you do not want to sleep”
 of 5 bubbles EadaYeoh, 21 Dec 2016 | Read review
5 of 5