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Hotel Union Square

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Traveller (520)
Room & Suite (320)
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Overview
  • Excellent31%
  • Very good37%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“cable car”(149 reviews)
“great location”(338 reviews)
“union square”(292 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Wheelchair Access
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Union Square
Special Price: Up to 40% OFF + 3 Rewards
Hotel deals
Offers from Hotel Union Square
Special Price: Up to 40% OFF + 3 Rewards
Hotel deals
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Reviews (1,977)
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Traveller rating
559
532
292
134
123
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LanguageEnglish
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559
532
292
134
123
Show reviews that mention
All reviewscable cargreat locationunion squareboutique hotelpowell stbart stationcomplimentary winewine receptionwine hourstreet sidestreet noiseheart of san franciscojunior suitelight sleeperrooms are smallmoscone centermarket street
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21 - 25 of 1,640 reviews
Reviewed 9 April 2018

Paid a lot for the junior suite because there were 3 of us. Arrived on a rainy day to find the lobby crowded adn small and cold and lit with flourescent lights. Not at all like the photo. And our couch bed was broken and...More

Review collected in partnership with this hotel
Thank Varrin4
Response from Tyler L, Director of Operations at Hotel Union SquareResponded 11 April 2018

Thank you for taking the time to share this unfortunate experience with us. We are very sorry to hear you were unsatisfied with your room. We are always willing to accommodate a new room if we have something else available since we want to make...More

Reviewed 6 April 2018

No AC, no screen on window, and no fan in the tiny bathroom. The location was great, but showering and then trying to get dressed was miserable. No one wants to show up at a conference a sweaty mess. Even after being gone for the...More

Thank Julie M
Response from Tyler L, Director of Operations at Hotel Union SquareResponded 9 April 2018

Thank you for being our guest and sharing your stay. I am sorry to hear your room temperature was too warm during your visit. We do have some rooms available with AC units and are always willing to accommodate a new room if we have...More

Reviewed 4 April 2018

Very nice hotel. In the middle of a great area as Union square, from there you can easily move to another place in the city. All the staff always supporting any request that you have. It made my weekend a great weekend.

Review collected in partnership with this hotel
Thank Liliana M
Response from Tyler L, Director of Operations at Hotel Union SquareResponded 6 April 2018

Wow! Thank you for sharing your 5 star experience at Hotel Union Square! We are pleased to hear you had a wonderful stay and enjoyed our friendly staff and central location. We hope to welcome you back again soon.

Reviewed 31 March 2018

We did not have a good experience. We booked a premium king room. Our room did not have a closet, the furniture were old and had scratches and marks everywhere. It did not feel clean. It looks like a cheap motel. The bed was very...More

Review collected in partnership with this hotel
Thank CarlaNan
Response from Tyler L, Director of Operations at Hotel Union SquareResponded 3 April 2018

Thank you for being our guest and sharing this unfortunate experience with us. We are disappointed to hear that you did not enjoy your stay as we strive to create a unique and memorable experience for all our guests. Your comments have been shared with...More

Reviewed 30 March 2018

Familiar Hotel at Union Square. The staff at the reception is very engaged. In the afternoon delicate wine is served. The wardrobe ist a bit small. The beds are nice. The coffee in the room tastes fine. The maid has to learn a lot. We...More

Review collected in partnership with this hotel
Thank 69markus
Response from Tyler L, Director of Operations at Hotel Union SquareResponded 31 March 2018

Thank you for sharing your stay with us. We are happy to hear you enjoyed our friendly staff and evening wine reception. We greatly value all guest comments as it helps us improve in the future and we will address this feedback with our housekeeping...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$182 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$182 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (520)
Room & Suite (320)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
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Isiah B
1 March 2018|
Answer
Response from stormiecmt | Reviewed this property |
I am sure you can check in late. We stayed in the Queen room, it was plenty big enough but keep in mind the boutique hotels in San Francisco do not usually have large rooms. I would think the economy petite is going to be... More
2
Votes
Kim B
8 January 2018|
AnswerShow all 6 answers
Response from stormiecmt | Reviewed this property |
We paid $40 to park there at the hotel. They have very limited parking so you pay a premium for it.
1
Vote
Manager_MadanPai
11 July 2017|
AnswerShow all 3 answers
Response from Trish H | Reviewed this property |
I know they will store your luggage.
0
Votes
Room Tips
"Ask about stairs or lift access"
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"Any room would be good tbh .."
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"I had a room on the 6th (floor)."
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"second floor would be nice, have a water station there."
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