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Hotel Vertigo

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Hotel Vertigo
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1,245 Reviews from our TripAdvisor Community

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Showing 773: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The hotel did not have any air conditioning and we didn't find out until we checked in and had already paid. They said to open the windows, but the hotel is a block away from a hospital and we heard sirens (and loud bar crowds) all night. Overall clean and friendly staff.

Helpful?
1 Thank Courtney P
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear Courtney P, Thank you for sharing your feedback regarding your recent stay with us. I am glad that you found our accommodations satisfactory however, I do apologize that we fell short of your overall expectations of featuring air conditioning in our rooms. The climate in San Francisco is typically very mild to cool however, do have a few rare... More 

Guatemala City, Guatemala
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

We were looking for a comfortable hotel, close enough to the clinic where my brother was due to have surgery on his hip. We also needed something affordable, since this trip was completely off our radar until a couple of months ago. This hotel exceded by far what we expected. Great service and atmosphere. Amazing location (close to bars, restaurants,... More 

Helpful?
1 Thank Morisj23
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear Morisj23, Thank you very much for your review of our hotel. We are happy to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience on Trip Advisor. We look forward to welcoming you back as our guest on your next visit to San Francisco!... More 

Ann Arbor, Michigan
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Charming old school hotel, rooms are large with walk in closets, the walls, doors and hallways all have a feel of the past (in a good way). Rooms are immaculate and up to date, fine linens. Bathrooms are spacious, with a tub, somewhat spartan. Although the decor has been updated, this is not a sleek ultra modern style hotel, some... More 

Helpful?
2 Thank Tangun23
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear Tangun23, Thank you for taking the time to share your feedback about your recent stay with us. We are happy to hear that you enjoyed our hotel and the hospitality of our team. We look forward to welcoming you back during your next visit to San Francisco. Best regards, Nick Haiyi Hotels | San Francisco for Hotel Vertigo More 

Gothenburg, Sweden
Level Contributor
144 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 weeks ago via mobile

We stayed at this hotel for five nights. It has a good location, easy to walk to Union square and easy to find buses to take you around town if you want. Room was quite good and the bed was nice. One minus was no air conditioning. Also the wi-fi could be better and also the housekeeping. We stayed for... More 

Helpful?
Thank swedishtravellers
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear swedishtravellers, Thank you for sharing your feedback regarding your recent stay with us. I apologize that we fell short of your expectations. We will be using this example as a training opportunity with our team so that we may improve the experience for our future guests. On behalf of our Hotel Manager, Jaime, I would welcome the opportunity to... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

With the pound being the way it is, I didn't want to spend a fortune on a hotel and save as much as possible for Westfield :) Having lived in San Fran I know that hotels advertised as central that appear to be good value for money can go badly wrong and turn out to be in really bad streets... More 

Helpful?
Thank travelbug201041
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear travelbug201041, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us and the Trip Advisor community! We are delighted to hear that you enjoyed the accommodations and the service of our team. We hope to welcome you back to San Francisco on your next visit.... More 

Perth, Western Australia
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

Booked online without taking proper account of location which is in an area which is looking rather tired and feels a bit downmarket. Reception area was undergoing some refurbishment. Hotel staff were very friendly and helpful.Stay was okay and room basic and comfortable but would not want to stay so far from Union Square on next visit

Helpful?
Thank industryvet
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear industryvet, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us! Glad to hear that our team provided you excellent hospitality during your stay. We hope to welcome you back to San Francisco on your next visit. Best regards, Nick Haiyi Hotels | San Francisco... More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

My wife and I had a wonderful stay at this comfortable hotel this past weekend. We had some local friends meet us and they were pleasantly surprised at how nice the place was. Looking forward to another stay!

Helpful?
Thank A TripAdvisor Member
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear Guest, We certainly appreciate that you took the time to share your review about your recent stay with us. We are pleased that you and your wife enjoyed our accommodations, and that your local friends were delightfully surprised about our hotel! We hope to welcome you back on your next trip to San Francisco, thanks again! Best regards, Nick... More 

Level Contributor
16 reviews
4 hotel reviews
Reviewed 3 weeks ago

We stayed at the Hotel Vertigo on our recent Road Trip around the Golden Triangle. The hotel's location is ideal for all local amenities. It is value for money, Even though it was going through renovation it was still above standard, The staff were more than helpful. Only downfall is Parking this can be expensive

Helpful?
Thank Nigel H
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear Nigel H, Thank you for taking the time to share your feedback about your recent stay with us. We are happy to hear that you enjoyed our hotel and the hospitality of our team. We look forward to welcoming you back during your next visit to San Francisco. Best regards, Nick Haiyi Hotels | San Francisco for Hotel Vertigo More 

Varese
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

The room was all right, clean, so was the bathroom. My friends lodged at the first floor complained about loud noise at 6.00 am. The WORST thing is that, after neraly 3 months, I am stiil waiting for the refund of the deposit. It's only 30 dollars, but it is not correct. Furthermore they do not reply to emails!!!

Helpful?
Thank Upaselibeth
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear Upaselibeth, Thank you for your feedback regarding your stay with us. It is our understanding that the Hotel Manager has made contact with you regarding the refund, which should be from the booking agency that the reservation was booked through, and not from the hotel. We hope you are able to get resolution from the issue very soon. Hotel... More 

Wheatland, California
Level Contributor
357 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 3 weeks ago

My husband booked this hotel for our one night stay in the city. I have seen the movie Vertigo and was interested to see how the hotel was decorated to go with the theme. Parking near the hotel was hard to find. We ended up driving around for a while and then came back to do the valet parking. That... More 

Helpful?
Thank Kristen T
HaiyiHotelsSF, Manager at Hotel Vertigo, responded to this review

Dear Kristen T, Thank you very much for your review of our hotel. We are happy to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience on Trip Advisor. We look forward to welcoming you back as our guest on your next visit to San... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Laundry Service
Official Description (provided by the hotel)
Hotel Vertigo is a 102-room boutique hotel that is renowned for its simplicity and admired for its unique character. Recently renovated, this non-smoking hotel playfully feeds off the Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for vacationers, families, and business travellers alike.Situated in the lower Nob Hill pocket of downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from Cable Cars, Union Square and the major shopping and theater districts. ... more   less 

Additional Information about Hotel Vertigo

Address: 940 Sutter Street, San Francisco, CA 94109-6025 (Formerly York Hotel)
Region: United States > California > San Francisco
Price Range: RM616 - RM1,398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Vertigo 3.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Vertigo Hotel San Francisco
York Hotel San Francisco
Hotel Style:
#57 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vertigo staff and other travellers.
20 questions
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Gaithersburg
Muncie, Indiana
Kuala Lumpur, Malaysia
7 days ago

See all questions (20)

Questions? Get answers from Hotel Vertigo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor street side”
 of 5 bubbles Tangun23, 17 Nov 2016 | Read review
“We were in 408 and it was lovely.”
 of 5 bubbles LindelH, 12 Oct 2016 | Read review
“If you want a room with an opening window to let fresh air in, ask for one at the back. Rooms facing Sutter St, window couldn't be opened”
 of 5 bubbles E3218YTnicoler, 7 Oct 2016 | Read review
“Upgrade to a suite ifthe budget will allow for a bigger room than the normal ROH offering!!! But all rooms are value for money”
 of 5 bubbles chrisaR3667EY, 6 Oct 2016 | Read review
“the third floor was quiet”
  • Good Wi-Fi and desk area
 of 5 bubbles traveld9, 3 Oct 2016 | Read review
5 of 5
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