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All reviewshi expressroom was cleanshelf spacewater faucetparking lotrestaurants and shoppingmini fridge and microwavebed and pillowsstayed here for one nightservice roadearly checknew orleanscheck in was quickwould stay againnice staycalled the front deskyogurt
My family lives in Beaumont, but since I am newly married I wanted to stay in a hotel, I traveled over 600 miles...Odor to hotel of old mildewy mop water, I witnessed food trash in the hallways that stayed for over 2 days (this means...More
This hotel is pretty nice. The rooms are big and comfy. The bed may be a little rough, but maybe it was just my room. The staff are courteous and the morning breakfast buffet is filling and has enough variety. The pool is almost laughable...More
The more hotels we stay in, the more we realize that there are broad differences in hotels within the same chain. We stayed in a HIE on this same trip in another town and it was wonderful. This one was just okay. When we arrived,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Beaumont-ParkdaleResponded 4 weeks ago
I realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I am sorry to read about the shortfalls you have encountered with our staff and housekeeping service. As you may know, providing true hospitality is our...More
I travel to Beaumont often due to my family being here. This is the first and last time I stay at this hotel. I walked into the front and instantly noticed the musty smell. Once I checked into my room, the floor was filthy and...More
Thank Shelia P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Beaumont-ParkdaleResponded 14 April 2018
Hello Shelia P,
Thanks for taking time to write your review about our hotel. It is regrettable that you found the hotel only at average best. I am sorry for falling short of your expectations regarding the smell and cleanliness or your room. Thank you...More
I stayed at this hotel for business and had no issues. The hotel in conveniently located off the highway and easily accessible from the feeder road. The hotel staff is very friendly and accommodating.
I stayed in a king bed room on the 3rd floor....More