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MCM Elegante Hotel

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296 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Beaumont, Texas
Reviewed 5 days ago NEW

My wife and I really appreciated the great services by the MCM Elegante staff again this year. Several of our friends were in town from around the country and Pakistan and there were several comments about the nice rooms and friendly atmosphere. We stayed from Wednesday 15th until the 19th. This hotel is just a great experience for anyone traveling...

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Helpful?
Thank Jim L
steve m, General Manager at MCM Elegante Hotel, responded to this review

Jim, It is always a pleasure to have your group stay with us here at the MCM Elegante. we also greatly appreciate you and Alberta for all that you do...Believe me when I say that the logisitics and planning for a huge event like The International Spiritual Warfare Conference, is made much easier for us when we work with such...

Chicago, Illinois
Reviewed 1 week ago

I am sure this was a grand place 25 years ago. Hotel is aging and it shows. My room is clean but the bathroom is very small. I had a room over look the pool with a very small balcony. while in the room, I can hear people walking/talking outside my room but that is true with any hotel. Public...

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Helpful?
Thank Travel R
steve m, General Manager at MCM Elegante Hotel, responded to this review

Travel R, Thank you very much for your honest input. I agree that the bathrooms are small, unfortunately we cannot change the architecture there. I do apologize that there appeared to be no attendant on the breakfast buffet, making your eggs and omelets to order. I also apologize that the barista needs some extra training. I will certainly share your...

Houston, Texas
Reviewed 2 weeks ago via mobile

My friend had her wedding here at this hotel over the weekend. I've been to this hotel before about 3 years ago, but it seems to get worse every time. The customer service is great and the event staff were very friendly just not trained well. Reggie was great however! The rooms were the main reason for the rating. Out...

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Helpful?
Thank Sheratonf
steve m, General Manager at MCM Elegante Hotel, responded to this review

Sheratonf, Please accept my apologies for your room satisfaction during your recent stay. I am trying to find the rooms block for your group so that I can check on the refrigerators, I have the front desk and maintenance working on that now, as well as the smell on the second floor. again, thank you for your input....because we cannot...

Texas
Reviewed 3 weeks ago

Over the years I've won several overnight stays to this hotel at different silent auctions, This is by far the best hotel in our area. I love this hotel. It has an awesome pool with cabanas. it has a really nice restaurant, a tavern which you can eat and drink in, that has big projection screen TVs to watch, a...

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Helpful?
Thank jackie w
steve m, General Manager at MCM Elegante Hotel, responded to this review

Thanks, for the 5 stars Jackie... and thanks also for bidding in a charity auction. It is our privilege and joy to support the various community endeavors in the Golden Triangle... I will be sure to pass along your review, see you again soon, Steve Mcgaha General Manager

El Dorado, Kansas
Reviewed 3 weeks ago

We recently were in Beaumont for a college softball tournament and decided to stay at this hotel. The lobby, restaurant area, and grounds were beautiful. I think so much money was put into these things that the rooms have been severely neglected. The room was very outdated and poorly put together. The faucet didn't work right, the drawers on the...

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Helpful?
Thank daciayoung
steve m, General Manager at MCM Elegante Hotel, responded to this review

Dacia, Please accept my apologies That we did not "exceed you expectations". Rest assured that this is not our standard. Please feel free to reach out to me at stevemcgaha@mcmelegante.com with you dates of stay and room number so that I can investigate this more thoroughly. Again please accept my apologies regards, Steve Mcgaha General Manager

texas
Reviewed 21 February 2017

This was a special weekend, seeing a concert and having a fine dinner downtown, so we wanted a hotel to match the occasion. From most reviews and information, I was expecting a hotel with a restaurant, a bar, pool, spa, room with a balcony...and it was called the 'Elegant' hotel after all. Greeting was not particularly friendly nor efficient, same...

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Helpful?
Thank jamm333
steve m, General Manager at MCM Elegante Hotel, responded to this review

Jamm, I am sorry that we did not meet your expectations. Unfortunately the pool is closed for the season (re-opens April 1st). for this and the other reasons you state we did not meet your expectations, and for that I apologize. I know you gave us 2 stars, but hopefully if you try us again we can earn more from...

Reviewed 14 February 2017 via mobile

Front desk was pleasant enough. Room was dirty. The kids talked about the writing on the wall. Literally someone had put their name on the wall like a bus stop. We only stayed a couple of days for the convention but we were ready to leave almost as soon as we got there. The wait staff at breakfast was rude...

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Helpful?
Thank moviefan3
steve m, General Manager at MCM Elegante Hotel, responded to this review

Movie fan, Please accept my apologies for your recent visit....I have researched your stay and I cant find a record of "drawings on the walls"? I do believe you, its just that I cannot determine where. My e-mail is stevemcgaha@mcmelegante.com, if you could tell me the dates of your stay and your room number. I do thank you for your...

Reviewed 19 January 2017

The hotel boasts that it is the best in Beaumont and appears to be the place to go for special occasions, banquets, etc. The lobby is impressive, the front desk personnel was friendly. The room was large and looked really nice when I walked in but as I settled in I found that it was not very clean and it...

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Helpful?
Thank Christlne J
steve m, General Manager at MCM Elegante Hotel, responded to this review

Christine, I do apologize that our rooms were not up to par during your visit. Not that it is any consolation, but literally 1 million lady bugs hit our hotel for about 7 days in January, we don't know why but they did. They are gone now, but i am sure that it was an inconvenience for you, and for...

Kirbyville, Texas, United States
Reviewed 5 January 2017

Though we only stayed one nice, we were pleased with our room, front desk service and hotel transportation. Did find the room a bit dated. Maybe need to up date with a make up mirror in bathroom. Bed was very comfortable and room very clean. Enjoyed a drink in the Trade Winds bar by the fireplace. Also had a Starbucks...

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Helpful?
Thank Melissa O
steve m, General Manager at MCM Elegante Hotel, responded to this review

Melissa, sorry for the late reply. I appreciate your comments, and the 5 stars.... Hopefully we will see you again very soon, Kind Regards, Steve McGaha General Manager

Reviewed 2 January 2017 via mobile

From the reviews we both read online, the Eleganté hotel looked to be an upper class hotel. Unfortunately it was far from that. Our first room had filth and debris on the carpet and bathroom floors/walls. The white lady at the counter was very nice and apologetic to us and switched us to a nicer room. However we battled with...

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Helpful?
Thank Keith S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The MCM Elegante Hotel has been voted Beaumont's best hotel for 12 years in a row, we are the premiere hotel in the city. we offer full service dining, a Starbucks, tavern, room-service, and an on-site day spa, and fitness center. Our guests can also relax in our newly remodeled outdoor pool with covered cabanas. Whether it is on room or a convention requiring the use of our 18 meeting rooms with 25,000 square feet of space we are the premium hotel choice for Beaumont and the Golden Triangle. ... more   less 

Additional Information about MCM Elegante Hotel

Address: 2355 I-10 South, Beaumont, TX 77705-2631
Region: United States > Texas > Texas Gulf Coast > Beaumont
Price Range: RM483 - RM677 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MCM Elegante Hotel 3.5*
Number of rooms: 280
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Also Known As:
Mcm Elegante Beaumont
Beaumont Mcm Elegante Hotel
Hotel Mcm Elegante
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel staff and other travellers.
6 questions
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Questions? Get answers from MCM Elegante Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the eight floor. There is a morning breakfast and an evening brunch Mon - Fri served on the 8th floor”
 of 5 bubbles 512jiml, 23 Mar 2017 | Read review
“get a room that has a pool view, the pool is lovely”
 of 5 bubbles jackier58, 6 Mar 2017 | Read review
“No preference”
 of 5 bubbles christlnej, 19 Jan 2017 | Read review
“Ask for rooms on 8th floor if you need a make up mirror”
 of 5 bubbles MelissaO861, 4 Jan 2017 | Read review
“Lanai rooms have private balconies.”
 of 5 bubbles brtravelmom, 3 Dec 2016 | Read review
5 of 5