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Holiday Inn Beaumont Plaza

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Holiday Inn Beaumont Plaza
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287 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Uvalde, Texas
Reviewed 12 August 2016

Service was great. We checked in at 2 in the morning due to car trouble. Front desk clerks Amanda and Brenda went above and beyond to help our family. Room was clean. Location of hotel was convenient to find from highway. Large selection at the hot breakfast buffet.

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Helpful?
Thank GH2017
Fom H, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear GH2017, We thank you for your review and we are glad you enjoyed your stay with us. We hope next time you pass trough Beaumont you consider staying with us again! Regards, Aireana Allen Holiday Inn Beaumont Plaza

Oklahoma City, Oklahoma
Reviewed 11 August 2016 via mobile

The Hotel staff was very nice, but my room was set to 50 and it was 70 in my room. Found a bug inside the clock on the bedside table. Found some ants in my towels. The pool color was a weird blue and the pool water was very hot. The hot tub was dry nice. Hot food in morning.

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Thank Jac2017
Mauro P, Corporate Office- Management Company at Holiday Inn Beaumont Plaza, responded to this review

Dear Jac2017, We appreciate your feedback regarding your recent stay with us at the Holiday Inn Beaumont Plaza. It is unfortunate to know that we failed to meet your expectations. We take our guests reviews serious and I'd like for you to know that these concerns are being addressed and corrected. Due to high temperatures in our area; we are...

Reviewed 6 August 2016

The staff was amazing!! The front desk supervisor personally picked me up from the airport, and was very friendly and helpful after a stressful day of flying. My luggage was lost and they were able to provide me all of the basics I needed. I was with a conference and at breakfast and lunch at the hotel. The Chef was...

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Helpful?
Thank Rachel H
Mauro P, Corporate Office- Management Company at Holiday Inn Beaumont Plaza, responded to this review

Dear Rachel H, We are so glad to know that your stay with us at the Holiday Inn Beaumont Plaza was successful and our staff exceeded your expectations. We thank you for taking the time to give us your positive feedback and truly hope to see you next time you are in Beaumont. Warm regards, Mauro Pina-Romero Holiday Inn Beaumont...

Reviewed 6 August 2016 via mobile

This hotel is NOT a plaza. It's very old and everything needs to be upgraded. The bathroom was not cleaned thoroughly. We had to stand on a shower mat that had bubbles underneath. Gross! There was a stale smell and we noticed a dried wet spot on the ceiling and the ceiling squares were out of place. Very dusty, dull,...

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Thank Jinelle S
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Jinelle S, First I would like to offer my deepest apologies for your stay, I was dismayed to learn of your discomfort at our hotel we are currently under renovations and have 3 brand new floors available now. I hope that the next time your travels bring you to the area you give us a second chance and stay...

Reviewed 5 August 2016

Visiting this hotel made me feel right at home. Amanda H. was fantastic. She went over and beyond her job. Any time I have any out of town trips I planned to stay at the Holiday Inn because of her. Her customer service was magnificent.

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Thank Rachel E
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Rachel, Thank you for the positive feedback, I will make sure and let Amanda know of her job well done. We look forward to servicing you again soon please contact us if you need anything. Have a great day! Warmest Regards, Aireana A. Holiday Inn Beaumont-Plaza

Reviewed 3 August 2016

I enjoyed a stay at the Holiday Inn for a Residency Course with Lamar University. The hotel was nice and the staff was extremely friendly, especially Dwan Wells and the kitchen staff. They have been extremely nice, pleasant, and helpful. They have made my stay comfortable. I would recommend this hotel to others.

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Helpful?
Thank Hazel S
Mauro P, Corporate Office- Management Company at Holiday Inn Beaumont Plaza, responded to this review

Dear Hazel S, Thank you very much for your positive feedback and taking the time to review us! I will most certainly let Dwan and our Kitchen team know how great of a job they did. We truly value your opinions, thank you again. Warm regards, Mauro Pina-Romero Holiday Inn Beaumont Plaza

Larose, Louisiana
Reviewed 2 August 2016

We were just passing through, looking for a hotel near I-10. The staff was very helpful, especially Amanda. She helped with breakfast coupons and getting out points for staying at a Holiday Inn. We would stay there again.

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Thank tommyr3438
Mauro P, Corporate Office- Management Company at Holiday Inn Beaumont Plaza, responded to this review

Dear tommyr3438, We sincerely thank you for your review and we are so glad that you enjoyed your stay with us! Thank you as well for acknowledging our staff. Next time you pass through Beaumont we hope you consider us again! Warm regards, Mauro Pina-Romero Holiday Inn Beaumont Plaza

Reviewed 1 August 2016 via mobile

Amanda and Front Office Manager Aireana were very nice and helpful. They were able to get us checked in quickly even with large number of guests checking in. The work out room has recently been upgraded and the indoor pool is an awesome place to take the kids, even when the weather is bad outside! We will defiantly be back...

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Thank Gregory F
Mauro P, Corporate Office- Management Company at Holiday Inn Beaumont Plaza, responded to this review

Dear Gregory F, Thank you for giving us your feedback! We appreciate your review and glad to know your recent stay with us was great and our staff exceeded your expectations. We are proud of the results in our new fitness center and our pool as well, I'm glad you enjoyed it! Hope to see you next time you are...

Reviewed 1 August 2016 via mobile

Aireana Allen was just a delight! Would love to see her every visit. She is attentive and very responsive to my needs very professional. I will be recommending this holiday inn to all my family and friends

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Thank Nicabug
Mauro P, Corporate Office- Management Company at Holiday Inn Beaumont Plaza, responded to this review

Dear Nicabug, Thank you for your words of praise about our staff! We sincerely value our guests feedback, thank you for taking the time to review us. Next time you are in Beaumont come stay with us again! Warm regards, Mauro Pina-Romero Holiday Inn Beaumont Plaza

Reviewed 31 July 2016 via mobile

I enjoyed my stay at the Holiday Inn Beaumont Plaza. The hotel is clean and the staff is helpful. I visit this hotel 1-2 times a week. Amanda H is always friendly and does her best to make your stay as comfortable as possible. It's nice to feel like you're at home when you're away from home! Thank you all

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Helpful?
Thank Kelly H
Mauro P, Corporate Office- Management Company at Holiday Inn Beaumont Plaza, responded to this review

Dear Kelly H, Thank you for your preference and your kind words. We are glad that our staff makes you feel right at home and you enjoy your stays with us. We appreciate you taking the time to give us your feedback. We truly value our guests reviews and feel so happy to know that we are doing things right...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a worry-free stay at the Holiday Inn Beaumont Plaza located just minutes from the heart of Beaumont, Texas. Take the stress from traveling as you relax in the garden atrium with a cascading waterfall or ride on our free shuttle to Southeast Texas Regional Airport (BPT). Our hotel invites you and your family to relax in our 24-hour, indoor pool area, which also offers a whirlpool, fitness center and adjoining sundeck. ... more   less 

Additional Information about Holiday Inn Beaumont Plaza

Address: 3950 I-10 South at Walden Rd, Beaumont, TX 77705
Region: United States > Texas > Texas Gulf Coast > Beaumont
Price Range: RM462 - RM704 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Beaumont Plaza 3*
Number of rooms: 253
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Also Known As:
Holiday Inn Beaumont Plaza Hotel Beaumont
Beaumont Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Beaumont Plaza staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Beaumont Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's an atrium designed hotel. If you can't walk a lot, pick a room closer to the elevator.”
chrsjhns, 24 Apr 2017 | Read review
“Do not get a room on the west side. Very hot, and the A/C is inadequate for the heat, even though there are insulated curtains.”
RoniM521, 11 Apr 2017 | Read review
“Rooms on the West Side are quiter”
wadesworld03, 9 Apr 2017 | Read review
“Rooms overlooking the woods are picturesque. (Trash along the parking lot, however, detracts from the otherwise beautiful view.)”
jimfY4992XX, 29 Mar 2017 | Read review
“rooms are new and the new look is coming along great, awesome staff”
871annj, 12 Mar 2017 | Read review
5 of 5