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Fairfield Inn & Suites Asheville South/Biltmore Square

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Fairfield Inn & Suites Asheville South\/Biltmore Square
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260 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Reviewed 3 days ago NEW

It was a refreshingly good place to stay with family (with wife and 3 kids). Breakfast was relatively good compared to other places I stayed recently. Bed was some what hard but sleep able. It was near to Asheville outlet mall which was convenient. It was just 15 min drive away from Baltimore estate.

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Helpful?
Thank Geo J
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for choosing the Fairfield Inn & Suites Asheville South/Biltmore Square and for your awesome review. We are delighted you and your family had an excellent stay with us and enjoyed our close proximity to I-26 and how easy that makes to go to the Biltmore Estate and downtown Asheville. We appreciate the recognition of our efforts and look...

Charlotte, North Carolina
Reviewed 1 week ago NEWvia mobile

Hotel is convenient, clean,fairly well kept. Staff seems accommodating. Bed is comfy but creaky, shower valve was coming off the wall. Expected a better standard for a Marriott. Nothing special nothing fancy-plain Jane hotel.

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Helpful?
Thank JohnT01Traveler
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thanks for taking the time to let us know you enjoyed the staff and cleanliness during your stay at our hotel. However, we are sorry that the shower valve was not working properly and for the inconvenience this caused you. Our goal is to get everything fully operational as quickly as possible once we are notified of a problem. In...

Evansville, Indiana
Reviewed 1 week ago

We stayed here for 2 nights in November while we were in town to tour Biltmore for the candlelight tour and then went back the next day to see the winery, etc. This is the perfect location and so reasonably priced. No need to stay on the Estate. It was close to the many breweries Asheville offers as well as...

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Helpful?
Thank claybournx2
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for posting a review of your experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. We are so pleased to read that you loved our helpful associates, convenient location which was perfect for your needs, as well as your well-equipped room. It was great to have you here, and we look forward to your next stay with...

Hoover, Alabama, United States
Reviewed 30 October 2016

Stylishly decorated and very clean. Our particular room had a wonderful, very large walk in shower. I would recommend this Fairfield. The staff was efficient and professional. This Fairfield is in a convenient location off the freeway and close to the Biltmore Estate and nice restaurants. .

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Helpful?
Thank DLB1832
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We are delighted you chose to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square recently. I appreciate your wonderful remarks in regard to your well-maintained room and our service. It’s also pleasing to read that our location was convenient for your trip. Thank you for recommending us, and we hope you will visit us again the next time...

Bloomingdale, Georgia
Reviewed 24 October 2016 via mobile

It was very clean. Staff was very nice. We were able to check in early due to getting ready for a wedding!! Yay! The bed was amazing! Shower had great pressure, no complaints. Make sure you get your waffles because they are good.

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Helpful?
1Thank Eden S
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for posting a five-star review of your experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. We are so delighted that you loved our courteous associates, the breakfast we serve and your comfortable room as well. Thanks again for being our guest, we hope you will visit us again the next time you are in Asheville! Kim...

Reviewed 23 October 2016 via mobile

The hotel was located in a good area. The rooms seemed really tired and in need of a face lift. Staff was courteous but less professional than we have experienced at other Marriotts. Our shower was difficult to turn from bath to shower bc it kept jamming, the a/c was quite loud, and the bed was a little too hard...

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Helpful?
2Thank Erin B
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for your great comments and review of your visit to our hotel. We pride ourselves on delivering exceptional service to our guests and it sounds like the 'first impressions' were great. However, we apologize we did not fully meet your expectation during your stay. Our goal is to provide the highest customer service, and we continually strive to...

Dayton, Ohio
Reviewed 21 October 2016

I really enjoyed our visit to Asheville. This hotel was very nice, quiet, and amenable. If you are looking to venture around Asheville, this hotel will not be the closest option. The room was very clean, the bed was comfortable, the check in and out process was very easy. The staff was very helpful and kind. It was an easy...

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Helpful?
1Thank Ally H
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Our sincere thanks for evaluating your recent experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. I am so glad you found your room to be spotless and got a great night’s sleep. We work hard to provide high levels of service, so I will share your compliments with my team, especially with the desk staff. Thank you for...

Basking Ridge, New Jersey
Reviewed 20 October 2016

At first glance, a fairly standard Fairfield Inn. Located off I-26, about 5 miles from downtown Asheville. Hotels were hard to come by for this weekend and even here, the rate was outrageous for what it is - a less than average Fairfield Inn. Overall, the hotel and room were clean. The breakfast was standard and no complaints. They did...

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Helpful?
2Thank Tomsak1
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for choosing our hotel for your recent accommodations. Please accept my apologies for the odor you mention in your review. We will certainly have our housekeeping and engineering teams look into this immediately to pinpoint the problem. We appreciate you letting us know. It's our goal to provide an excellent customer experience, so we hope you will give...

Morgantown, Kentucky
Reviewed 18 October 2016

We stayed here with our grandchildren and were very satisfied. Our room was very clean and comfortable. The staff were friendly and helpful. If there was any downside it might be the breakfast area. It was a little small compared to the crowd. But they had a very good selection of food and drinks. We will stay here again.

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Helpful?
1Thank davidm19462015
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for being our guest recently and for taking the time to review your experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. I am so glad you found your room to be spotless and that you were pleased with the exceptional service our staff provided. We work hard to provide high levels of service, so I will...

Wayland, Massachusetts
Reviewed 13 October 2016 via mobile

We stayed here last night before an early morning air flight. This is a smaller hotel but perfect for this purpose. The Uber ride was only $12. If you are in the area, I would recommend this arrangement.

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Helpful?
1Thank Steve S
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for taking the time to review our property. We are grateful for your business and loved hearing the kind things you had to say about our hotel. Comments like yours help reinforce our efforts to provide the best stay possible for our guests. Thanks again for sharing your comments, and we hope you will stay with us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: RM452 - RM896 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn
Hotel Style:
#4 Green Hotel in Asheville
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Asheville South/Biltmore Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor or second floor.”
 of 5 bubbles geoj735, 7 Dec 2016 | Read review
“the closer you are to the elevator the louder your room will be”
 of 5 bubbles AllyH726, 20 Oct 2016 | Read review
“If the room smells, try another one before you settle in...”
 of 5 bubbles Tomsak1, 19 Oct 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles 362ericb, 5 Oct 2016 | Read review
“Top floor rooms are very quiet.”
 of 5 bubbles peggys956, 8 Sep 2016 | Read review
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