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Stayed here one night while traveling the Blue Ridge Parkway. This is an awesome hotel. Great decor, comfortable, nice staff, and there is a contemporary restaurant called Woodfire Grill across from reception. Room and bed was comfortable. Great view of the mountains! Ample parking. Decent...More
Response from ejpettigrew, Director of Sales at Holiday Inn Express AshevilleResponded 5 days ago
Thank you for the great review. We appreciate all feedback and are so happy you had a great stay. We hope you will visit us again at our Holiday Inn Express & Suites in Asheville very soon.
Pretty impressive lobby for a Holiday Inn Express. Very accommodating, proactive, highly professional customer service. Excellent arrival and departure experiences. I screwed up my mobile app checkout, and the front desk was great about correcting my mistake. Surprisingly well-furnished and comfortable rooms. I spent some...More
Response from ejpettigrew, Director of Sales at Holiday Inn Express AshevilleResponded 2 November 2017
Thank you for the great review. We are so pleased you had a good stay with us. Please come back and see us again soon.
I've never stayed in an Express before and was very pleased with the room and hotel on a whole. The full breakfast in the morning is great and a fantastic value added. Staff was very pleasant and helpful.More
Response from ejpettigrew, Director of Sales at Holiday Inn Express AshevilleResponded 1 week ago
We are so glad to hear you were pleasantly surprised. It is our goal to make sure all of our guests have a great experience, and want to come back again. Thank you for taking the time to share your experience with us. Happy...More
We were on a bus tour and the front desk had the room assignments/keys ready for us. They provide luggage assistance that was second to none...it was in our rooms before we got there!! The rooms were clean and adequate but nothing fancy. There was...More
Thank Bill D
Response from ejpettigrew, Director of Sales at Holiday Inn Express AshevilleResponded 2 weeks ago
Thank you for sharing your comments. We strive to make each guests stay a special experience. We did have a city water main break that happened overnight and are sorry for any inconvenience our guests experienced. We are glad that overall you had a...More
Nice room, free cookies, quiet, close to outlet mall and convenient to Biltmore and restaurants. Easy to locate, but it is hard to get in the front drive/entrance. Definitely would return to this location when we come back to Asheville.
Response from ejpettigrew, Director of Sales at Holiday Inn Express AshevilleResponded 4 weeks ago
We are so pleased you had a great experience. Our location does make it easy to get around and but yet still provides a quite nights sleep. We hope to see you again very soon.
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$105 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
Non-Smoking Rooms ,
Number of rooms
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United States >
North Carolina >
North Carolina Mountains >
Also Known As
Holiday Inn Express Asheville - Biltmore Square Mall Hotel Asheville ,
Response from Kailua711 | Reviewed this property |
Yes...and no! Their policy is No Smoking. But we noticed that the room we checked into smelled of a prior smoker. It wasn't bad enough to change rooms (we were already settled). But make sure your room smells okay before you... More
Yes...and no! Their policy is No Smoking. But we noticed that the room we checked into smelled of a prior smoker. It wasn't bad enough to change rooms (we were already settled). But make sure your room smells okay before you unpack. I told the staff, and they apologized and promised to thoroughly clean and fix the room.