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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

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12 Rocky Ridge Road, Asheville, NC 28806-2224
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$103
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Traveller (79)
Room & Suite (38)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 79 hotels in Asheville
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the Holiday Inn Express & Suites SW Asheville Outlets. The hotel is located off Exit 33 from I-26 and one mile from I-40 interstate. We are just steps from the region’s largest outlet mall with dining and hundreds of retail shops and only minutes from downtown. This convenient location allows you extra time to explore our Asheville’s unique shops, restaurants, and breweries. After having a great night's sleep in our newly renovated hotel, spend the day exploring the historic Biltmore Estate, or take in the magnificent views on the Blue Ridge parkway. If your interest lies in nature, we can direct you to the nearby North Carolina Arboretum, with their beautiful gardens and many hiking trails. If you are in for an adventure, book a white-water rafting trip, hike at the renowned Chimney Rock Park, or take a ride on the Great Smoky Mountain Railway. All will make a memory that lasts a lifetime and they just a short drive from the property. We are unable to accommodate commercial-sized Trucks, Trailers, RVs, or buses not with a tour group due to the egresses of our parking lot.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Taxi service
Parking
Wifi
Hot bath
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
600Reviews11Q+A86Room tips
Traveller rating
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  • 65
  • 21
  • 10
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Popular mentions
Catherine P wrote a review Nov 2020
Mobile, Alabama41 contributions7 helpful votes
We stayed for 3 nights. This hotel has been recently remodeled. Everything was spotless, the bathroom is very big and finally has a great shower, with shampoo, conditioner and body wash provided on wall mounted pumps! A nice vanity with multiple wall outlets, and a nice hair dryer. Bed was ok, ours had a bad squeak whenever my husband rolled over. Clothes closet is tiny and not deep enough for hangers which I found strange. Great service staff.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Angie Stroupe, Owner at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area
Responded 2 Dec 2020
What a wonderful review! I am so glad you love the remodel, and notice what pride our housekeeping staff take in keeping our hotel spotless. Thank you for taking the time to share your comments. Come see us again very soon.
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wbrack46 wrote a review Nov 2020
Evansville, Indiana147 contributions28 helpful votes
This Holiday Inn Express has recently undergone renovation and is very nice. The staff is friendly and helpful and our rooms were sparkling clean. We stayed there for 4 nights and didn.t have any complaints.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
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Response from Angie Stroupe, Owner at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area
Responded 2 Dec 2020
We are so glad you enjoyed your 4-night stay and liked our newly remodeled hotel. I especially appreciate your taking the time to let us know the staff were friendly and accommodating and the rooms were sparkling clean, that means more to us than anything else you could have said. We hope your travels bring you back for another visit very soon.
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bkc2012 wrote a review Oct 2020
2 contributions
The newly remodeled hotel was clean and the staff was exceptionally friendly! Diana served an amazing breakfast sandwich and Darlene greeted us at the front desk every day with ideas of hikes and places to explore in Asheville. Both Diana and Darlene should be commended and given a raise!
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Date of stay: October 2020Trip type: Travelled with family
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Response from Angie Stroupe, Owner at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area
Responded 2 Dec 2020
bkc2012, Thank you for staying with us and for taking the time to share your great experience with Diana and Darlene. We have a wonderful staff that value our guests and always go above and beyond to give great guest service, thank you for recognizing them! WE look forward to your next visit with us!
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MacinTex wrote a review Oct 2020
Pittsburgh, Pennsylvania383 contributions97 helpful votes
Room was old and just OK. The first floor was an absolute mess due to construction. When we arrived, we had to go in via the back door since they were replacing the cement by the main door. Dining room was empty and they just handed out muffins for breakfast due to COVID regulations. A few amenities were also closed and unavailable. Very little parking - good luck if there are oversized vehicles parked there. Entrance to property is a very dangerous intersection right on a turn. Main road at highway exit also under construction. Very nice pool. Close to shopping, restaurants and attractions, overpriced while COVID and construction are still active.
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Date of stay: September 2020
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Rooms
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Response from Robert Foster, Other at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area
Responded 14 Oct 2020
Thank you so much for taking the time to share your concerns regarding your recent stay. We work hard daily to ensure every guest has an amazing experience and this task has been a tough one during the renovations. The good news is that the major work is complete and we are just finishing the final touches at this point. We love our hotel and we would love to host your next stay to show you the improved product. We are a short distance from so many amazing experiences such as the Blue Ridge Parkway, the Arboretum and the Biltmore Estate. We would love to make this right. Please send us a message so we can connect.
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sbmaia wrote a review Aug 2020
Deerfield Beach, Florida77 contributions14 helpful votes
I loved my 2 nights stay at this hotel. The staff is friendly and helpful. The room was clean, the bed and pillows comfortable. The breakfast was available and the lady taking care of it was super nice. Everybody was respecting the COVID rules about wearing a mask. The location is great and close to a lot of stores.
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Date of stay: August 2020
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Location
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Response from Angie Stroupe, Owner at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area
Responded 1 Sep 2020
sbmaia, Thank you for taking the time to tell us about your stay with us. I am so glad you found our hotel to be clean and comfortable, as well as found our staff to be friendly and helpful. We do have a great location right across the street from the outlets! We look forward to seeing you again on your next trip to Asheville.
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Previous
PRICE RANGE
US$101 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express asheville - biltmore square mall hotel asheville, holiday inn asheville, biltmore square mall
FORMERLY KNOWN AS
Holiday Inn Express Asheville
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
108
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Frequently Asked Questions about Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area
Which popular attractions are close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Nearby attractions include Asheville Outlets (0.6 km), Tonic Mrkt (0.5 km), and Lindt Chocolate Shop (0.5 km).
What are some of the property amenities at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Conveniently located restaurants include Apollo Flame Bistro - Brevard, Papa's & Beer Mexican Restaurant, and Stone Ridge Tavern.
Are there opportunities to exercise at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area?
Many travellers enjoy visiting Biltmore (4.8 km), Biltmore Village (6.9 km), and Historic Cotton Mill Studios (6.9 km).