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Country Inn & Suites by Radisson, Asheville Westgate, NC

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22 Westgate Pkwy, Asheville, NC 28806-3808
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$145
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Country Inn & Suites by Radisson, Asheville Westgate, NC
Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 79 hotels in Asheville
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy a hassle-free stay at the new Country Inn & Suites By Carlson(R), Asheville Westgate, NC, offering modern accommodations convenient to the best that downtown Asheville has to offer. Start each morning with the complimentary, hot Be Our Guest Breakfast and enjoy free high-speed Internet access, an indoor heated pool, a well-equipped fitness center, a comfortable lobby den and an outdoor veranda with a fire pit. This newly built hotel is just 6.5 miles from the magnificent Biltmore Estate and only one mile from downtown Asheville attractions such as the River Arts District, the unique shops and restaurants at the Grove Arcade, and more than 40 microbreweries, including the neighboring New Belgium Brewery and tasting room. This hotel near I-26 and I-240 even offers a free shuttle to specific pick-up and drop-off points downtown. Reserve your spacious room or suite online today.
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Room & Suite (141)141
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Street parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English
Hotel links
Special Offer:Dreams Deals
904Reviews20Q+A73Room tips
Traveller rating
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Popular mentions
HokieGal wrote a review 13 Apr
Albany, New York388 contributions173 helpful votes
We have no complaints with the hotel itself or its staff...clean, spacious, comfortable. The indoor pool would be a big plus for families with kids while we enjoyed the outdoor gas fireplace to relax around. Complaints involve their pet walking area..MINISCULE, filled with poop! The parking lot is out of sight of the main lobby so NO security. My husband's bike was stolen from our car!!
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Date of stay: March 2021
Value
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LiketoeatCincinnati wrote a review Jul 2020
Cincinnati, Ohio2,284 contributions607 helpful votes
Hotel's Favourite
This hotel did a very nice job taking care of us despite Covid. They offered a warm breakfast but not buffet style due to Covid. This is much better than other hotels. Location is just 5’ from downtown with the entrance to the highway at the hotel. Parking is behind the hotel and is near a shopping complex. Room was comfortable and they offered room cleaning if asked. The front desk clerk was extremely helpful. Definitely recommend this property.
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Cory Nuckolls, Guest Services / Front Office at Country Inn & Suites by Radisson, Asheville Westgate, NC
Responded 15 Aug 2020
Thank you so much for the kind words. We are glad you enjoyed your time with us, and appreciate you staying with us. Please let us know if your travels bring you back this way. Hope to see you again soon.
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Stacey S wrote a review Mar 2021
Hoover, Alabama2 contributions3 helpful votes
We chose this hotel because it was highly rated on cleanliness which is important to our family and breakfast was included. With that said, let me congratulate each and every person who has booked, stayed, and CLEANED their own rooms for the last year. If you found your room clean, it was likely because of the people who booked before you. Why? Because housekeeping STILL doesn’t keep house a year after the pandemic started. Breakfast included? Um, nope. We were given prison-like breakfast. Cheese sticks, yogurt, and pre-packaged oatmeal. It was abysmal. We’re all for safety but the degree of hands-off behavior from the staff seemed weird to us. The lack of service wasn’t made clear to us at booking. We had to clean our own room for the week. Trash was only taken put if we set it outside the room. Speaking of cleanliness this room was not the cleanest. Loads of dust, body hairs, stains, and holes in the shower curtain left us with questions. This will sound weird but the worst part, beyond the barren prison-like walls, and the prison-like breakfast, was the constant sound of running water. 24/7 we heard water gushing down the bathroom wall. We reported the stains, water, etc. to the staff. Nothing was done .... even after five days. Good luck with that water bill! We had to go to the front desk for every little thing. Toilet paper, cups, towels, sheets, coffee - everything. It felt like we were doing their job for them. Positives - the hotel is in a good location and close to several good pick-up restaurants. Cons - too many to mention. The toilet paper, the lack of usable space/furniture, the lack of service, substandard cleaning, poor response from staff. We wanted to like this place as we have had great experiences in the past with Country Inn & Suites. Unfortunately, this location does not seem well staffed. Corporate - please take note. Travelers - choose somewhere else until they get their act together. p.s. they’re “pool” is more like a pool-sized table than an actual pool.
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Date of stay: March 2021Trip type: Travelled with family
2 Helpful votes
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Response from Corporate Customer Care Corporate Customer Care, Owner at Country Inn & Suites by Radisson, Asheville Westgate, NC
Responded 2 weeks ago
Thank you for taking the time to reach out to us. It is a delight to learn that you were pleased with the strategic location of the hotel. On the other hand, we are sorry to hear about the experience you had due to multiple issues that you encountered such as the cleanliness of the room, the service that you received from the staff, the concern you had with the pool, breakfast and amenities as well as the noise at that time. As we pride ourselves on delivering a memorable hotel experience, we apologize that we failed to meet your expectations during your stay. Know that your review is much appreciated as it assists us in our continuous goal of growing and improving our hotel. We still look forward to serving you in any of our Country Inns hotel in the future.
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Cbmcilroy wrote a review Mar 2021
Chicago, Illinois11 contributions2 helpful votes
Passing through with my family and booked this hotel as it was pet friendly and had good reviews. Parking lot has signs “park at your own risk” and now I know what that means. My bike was stolen off my car bike rack overnight as someone cut the lock off. There are no security cameras in the parking lot which is a bit secluded. I alerted front desk and asked if this had been a problem before and did not get an answer. I suspect this was not the first time theft occurred here. Overall the hotel itself is nice but be careful not to leave any valuables at your car.
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Date of stay: March 2021Trip type: Travelled with family
1 Helpful vote
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Kelly A wrote a review Feb 2021
3 contributions1 helpful vote
AWESOME HOTEL! AWESOME STAFF! We stayed there during the week for 4 and 1/2 months while my husband was working in Asheville. We travel a lot for work and pleasure and this is the BEST hotel all round that we have ever stayed at. The staff is so wonderful and became like friends during our stay. We loved our time there and would highly recommend anyone going to or through Asheville to stay at Country Inn Westgate! If I could, I would leave them 10 stars.
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Date of stay: February 2021Trip type: Travelled on business
1 Helpful vote
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Response from Danielle Michaels, Other at Country Inn & Suites by Radisson, Asheville Westgate, NC
Responded 4 Mar 2021
Thank you very much for your review. We are so glad you had a wonderful experience with us during your extended stay. We appreciate your kind compliments and recommendation, and look forward to welcoming you back the next time you are in Asheville!
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Previous
PRICE RANGE
US$100 - US$221 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
94
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Frequently Asked Questions about Country Inn & Suites by Radisson, Asheville Westgate, NC
Which popular attractions are close to Country Inn & Suites by Radisson, Asheville Westgate, NC?
Nearby attractions include Adventure Center of Asheville (0.7 km), River Arts District (1.0 km), and Philip DeAngelo Studio (1.0 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Asheville Westgate, NC?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Asheville Westgate, NC?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Asheville Westgate, NC?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Asheville Westgate, NC?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Asheville Westgate, NC?
Conveniently located restaurants include Hole Doughnuts, 12 Bones Smokehouse River, and White Duck Taco Shop.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Asheville Westgate, NC?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Asheville Westgate, NC?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Country Inn & Suites by Radisson, Asheville Westgate, NC?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Country Inn & Suites by Radisson, Asheville Westgate, NC offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Country Inn & Suites by Radisson, Asheville Westgate, NC?
Many travellers enjoy visiting Biltmore (5.9 km), Grovewood Village (4.4 km), and Thomas Wolfe Memorial (2.4 km).