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AC Hotel Asheville Downtown

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10 Broadway Street, Asheville, NC 28801-2904
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (165)
Room & Suite (76)
Dining (38)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel Asheville Downtown
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 79 hotels in Asheville
Location
Cleanliness
Service
Value
Travellers' Choice

AC Hotel Asheville Downtown is an excellent choice for travellers visiting Asheville, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and AC Hotel Asheville Downtown makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and a rooftop terrace. In addition, guests can enjoy a fitness center and breakfast during their visit. As an added convenience, there is parking available to guests.

Nearby landmarks such as Thomas Wolfe Memorial (0.1 mi) and Grove Arcade (0.3 mi) make AC Hotel Asheville Downtown a great place to stay when visiting Asheville.

Asheville has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Chestnut, The Lobster Trap, and The Corner Kitchen, which are serving up some great dishes.

Asheville is also known for some great art galleries, including Blue Spiral 1, New Morning Gallery, and Downtown Asheville Art District, which are not too far from AC Hotel Asheville Downtown.

Enjoy your stay in Asheville!

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Room & Suite (76)76
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Car park
Wifi
Restaurant
Breakfast available
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
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Languages Spoken
English
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Popular mentions
BBibb wrote a review Mar 2021
Greenville, South Carolina184 contributions27 helpful votes
Hotel was great. In the middle of downtown and able to walk to lots of restaurants and shopping. Even though you couldn’t sit outside on the roof top bar you were able to walk around and take in the scenery.
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Date of stay: March 2021Trip type: Travelled with friends
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W J wrote a review Feb 2021
4 contributions
My wife and I stayed there 24 FEB 21. This hotel is centrally located in the middle of downtown and has easy access to many shops and restaurants. The rooftop bar called Capella is great for having a light meal and drinks. We ordered the crab cakes and fried fingerlings potatoes. We enjoyed both. The highlight of our visit was meeting Mike the bartender. He there every day except Sunday and Monday. Mike made our first visit to Asheville a memorable experience. His quick service and attentiveness was evident throughout our our visit.His drink recommendations were spot on and made for a perfect evening. He presented us with a delicious Tiramisu before we left and it was the best we've ever had. Highly recommended! Our room was clean and comfortable. I don't know why there's so many negative reviews. We enjoyed our stay and look forward to returning.
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Date of stay: February 2021
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Brett wrote a review Feb 2021
Greenville, South Carolina1 contribution
Good Overrall hotel for what we needed. Check-in was a little confusing; I would reccommend calling the hotel first to get directions for parking and locations. It was a bit difficult for us to navigate downtown (construction) and find the hotel. Everyone we met was pleasant and really enjoyed the central location. Also, make sure you go to The Med for breakfast. The hotel breakfast is too expensive.
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Date of stay: January 2021
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Paula T wrote a review Dec 2020
Fort Lauderdale, Florida11 contributions12 helpful votes
Let me start by saying I'm someone who has stayed at Marriott properties all over, who has traveled all over, and isn't inclined to slam a hotel unless it's a really bad experience. Which brings me to this review. We checked in Saturday for an 8 day stay. I've been asking to speak to a hotel manager since Sunday morning-it's Tuesday morning-I've been back to the front desk since to ask again-and nothing. Not a word. The manager doesn't appear to be on site often. The issue? While I support and understand limited housekeeping during Covid, we are very, very careful so we want that, we were surprised to learn that during our 8 day stay, even while out of the room, no-one would be emptying trash, bringing fresh towels or changing the sheets. Okay so we need to go to the front desk for all of those things. Got it. Need to change our own bed. Got it. But the attitude was "we don't control housekeeping, I can bring you towels, but have no idea about other stuff, no idea when a manager will be here, you're on your own, good luck" was shocking for a Marriot. And surprising for a 8 day stay! Then there's the elevator. They are not doing any housekeeping, yet they ARE operating their 9th floor bar, which means hordes of drunk people wanting in on the elevators that are clearly marked only 2 should ride at once. How Covid conscious are they really? They also haven't reprogrammed the elevators so they still operate for efficiency not Covid, which means they are always full, because of which floors they go to first, and you're always waiting. Prepare to wait at least 20 minutes to get anywhere, especially if you are in the garage and the elevator will pass by you, go the lobby, pick up a bunch of people and come back. Admittedly we are here for a week which means housekeeping is an issue. But the way it's been handled has been terrible, and honestly about the worst customer service we've experienced at a hotel. We are paying for a mountain view room so we are paying a decent rate here. Have not seen cleaning of any area going on since we got here. We chose this hotel for location and for our dogs. If you don't have dogs, stay at the Cambria. Great location as well and terrific service. And saw them deep cleaning lobby all the time.
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Date of stay: December 2020
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7 Helpful votes
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Jeff B wrote a review Dec 2020
2 contributions8 helpful votes
I wanted to let you know of my experience while staying at the AC Hotel in Ashville. The Hotel itself was centrally located and had great ambiance including the roof bar/restaurant. What I didn't like what the cleanliness of our room. When we entered our room it was clearly visible that the room was dirty. The floor had crumbs all over over the place and their was an trail of ants taking those crumbs back within the wall. No big deal I initially thought. As I used a wash cloth and soap to wipe up the crumbs and visible ants, the white wash cloth was was a black handprint on the washcloth signaling that the floor was very dirty(I have pictures). I brought the washcloth down to the front desk immediately and showed that what I had found. The male manager on duty said that he personally watched housekeeping clean our room that day and that sometimes the hard to reach areas can be overlooked. He completely ignored my rebuttal when I told him this was right in front of the bed. He then proceeded to ask what I wanted him to do about it instead of offering up suggestions like sending someone up to wipe down the floor. His final offer was to provide me with a new washcloth. After getting nowhere with him I went back up to our room and used another washcloth to test right in front of bathroom. The result was almost the same. Again, the hotel was very beautiful however the staff clearly lacked basic knowledge of customer service and effective cleaning methods.
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Date of stay: November 2020
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7 Helpful votes
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PRICE RANGE
US$180 - US$441 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
132
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Frequently Asked Questions about AC Hotel Asheville Downtown
Which popular attractions are close to AC Hotel Asheville Downtown?
Nearby attractions include Amazing Pubcycle (0.3 km), Asheville Brewery Tours (0.3 km), and Breakout Games - Asheville (0.2 km).
What are some of the property amenities at AC Hotel Asheville Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at AC Hotel Asheville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel Asheville Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at AC Hotel Asheville Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to AC Hotel Asheville Downtown?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Cúrate.
Are there opportunities to exercise at AC Hotel Asheville Downtown?
Yes, guests have access to a fitness centre during their stay.
Is AC Hotel Asheville Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of Asheville.
Are any cleaning services offered at AC Hotel Asheville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at AC Hotel Asheville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does AC Hotel Asheville Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.