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29/10/2017 30/10/2017
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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    29/10/2017 30/10/2017
     3 people are viewing this hotel
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    US$157US$165
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    Traveller (120)
    Room & Suite (81)
    Dining (12)
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    266 reviews
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    Haywood Park Hotel
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    Country Inn & Suites by Carlson, Asheville Westgate, NC
    443 reviews
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “waffles” (64 reviews)
    “biltmore estate” (71 reviews)
    “room was clean” (53 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    The Windsor Boutique Hotel
    266 reviews
    #1 of 66 hotels in Asheville
     
    The Inn on Biltmore Estate
    2,241 reviews
    #2 of 66 hotels in Asheville
     
    Haywood Park Hotel
    761 reviews
    #3 of 66 hotels in Asheville
     
    Country Inn & Suites by Carlson, Asheville Westgate, NC
    443 reviews
    #4 of 66 hotels in Asheville
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (874)
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    1 - 5 of 871 reviews

    Reviewed 3 days ago via mobile

    Hotel wasn’t half as bad as most posted and we normally stay in 4star hotels. This was literally right around the corner from the Estates. There was only a bar of soap at the sink, but also dispensers of soap and shampoo in the shower....More

    Thank doe410
    Reviewed 6 days ago

    I needed to make a spur-of-the-moment trip to AVL to see my elderly mother and take care of some family business, and didn't have time to check out lodging beforehand like I normally do. My sister made a reservation for me on my Mom's credit...More

    Thank Senior2004
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 3 days ago

    Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 1 week ago

    We booked our room online looking for a higher quality hotel to stay at for my husband's birthday weekend. Online, the hotel looked fit for it's price, had an indoor pool, was close to everything, and had a complimentary breakfast. Upon entering our room, we...More

    1  Thank L3059BImelissaw
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 1 week ago

    Dear Melissa, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 1 week ago

    Lobby was neat and clean. Greeted right away. Courtney and Alaina were very helpful and nice. Room was clean and comfy. Breakfast wasn't very friendly for food sensitivities but was ok otherwise. Very convenient and close to my son's home.More

    Thank jeonweb
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 1 week ago

    Dear Jeon, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. I sincerely apologize we dropped the ball on interaction from the staff during breakfast. We continually...More

    Reviewed 2 weeks ago

    The moment my husband and I walked through the door we were overwhelmed with many different smells. The lobby smelled strongly of chlorine, that's fine, you should expect that when there is a pool. But when we went upstairs to the 3rd floor, it smelled...More

    Thank Rachel K
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 2 weeks ago

    Dear Rachel, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    The Windsor Boutique Hotel
    266 reviews
    #1 of 66 hotels in Asheville
     
    The Inn on Biltmore Estate
    2,241 reviews
    #2 of 66 hotels in Asheville
     
    Haywood Park Hotel
    761 reviews
    #3 of 66 hotels in Asheville
     
    Country Inn & Suites by Carlson, Asheville Westgate, NC
    443 reviews
    #4 of 66 hotels in Asheville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • US$126 - US$291 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Cancelon, Booking.com, TripOnline SA, Priceline, Hotwire, getaroom.com and Evoline ltd so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveller (120)
    Room & Suite (81)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (85)
    Bathroom (13)
    Nearby
    The Windsor Boutique Hotel
    266 reviews
    5.46 km away
     
    Haywood Park Hotel
    761 reviews
    5.49 km away
     
    The Inn on Biltmore Estate
    2,241 reviews
    5.50 km away
     
    Country Inn & Suites by Carlson, Asheville Westgate, NC
    443 reviews
    6.45 km away
     
    Nearby Restaurants
    Juicy Lucy's Burger Bar & Grill
    453 reviews
    1.52 km away
    Sweeten Creek Brewing
    47 reviews
    1.40 km away
    Red Radish To Go Asheville
    6 reviews
    1.39 km away
    Bojangles
    13 reviews
    1.54 km away
    Nearby Attractions
    Biltmore Village
    767 reviews
    2.36 km away
    Cathedral Of All Souls
    89 reviews
    2.35 km away
    Antique Tobacco Barn
    187 reviews
    2.44 km away
    Asheville's Fun Depot
    202 reviews
    .15 km away
    Ask a question
    Questions & Answers
    Christyfaith
    21 May 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
    Read review
    "Here's a tip-don't book a room"
    Read review
    "Any room should be fine."
    Read review
    "Nothing specific to add, the rates were good but we went before the fall colors"
    Read review
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