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05/11/2017 06/11/2017
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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    Lowest prices for your stay
    05/11/2017 06/11/2017
     3 people are viewing this hotel
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    US$112US$122
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “waffles” (60 reviews)
    “biltmore estate” (70 reviews)
    “room was clean” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
    Deals
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$112
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    • Check booking site for details
      US$122
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    • Check booking site for details
      US$122
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    View all 22 deals
    Write a Review
    Reviews (875)
    There are newer reviews for Brookstone Lodge
    See the most recent reviews
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    21 - 25 of 872 reviews

    Reviewed 19 June 2017

    I was shocked after booking on booking.com the total for my queen room was 374 for two nights but thought ..from photos..I was getting luxury for the price. The only extra was one little one inch square of soap.. no lotions or extras on bath...More

    Thank dorajacina
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 21 June 2017

    Dear Dora, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 19 June 2017

    Lodge a little bit far away from everything, but very quiet. People at frontdesk very friendly and helpful. Rooms a bit dark, but ok. Area in lobby very cosy. Breakfast average. We only stayed one night.More

    Thank Anna187
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 21 June 2017

    Dear Anna I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read the front was friendly. I sincerely apologize the breakfast and the rooms not meeting your expectations We continually work to improve our...More

    Reviewed 19 June 2017 via mobile

    Very attentive staff. They provided information about Biltmore tickets and things to do in Asheville convenient location. Breakfast provided. Basic accommodations. We did not use the pool. We stayed 2 nightsMore

    Thank Cathy P
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 20 June 2017

    Dear Cathy, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read the staff was attentive, I will share you kinds words with them. We continually work to improve our hotel, so I really...More

    Reviewed 18 June 2017 via mobile

    I had reserved a room, but when I got there they said they couldn't find our reservation. Then they wouldn't even let us get a room until 4 pm even though check in time is ar 11 am. Definitely do not recommend this place. They...More

    Thank brianloveskay
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 20 June 2017

    Dear Brian, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. I was disheartened to read of the unfortunate incidents that occurred with your reservation, and for our staff...More

    Reviewed 11 June 2017

    This hotel is less costly than hotels in downtown, having said that it’s not too far from downtown. It’s an easy drive to the Arts District, downtown, water activities . The hotel rooms were clean enough, but the bathroom had an interesting smell. I found...More

    Thank Stella G
    Response from 181omarra, Area Mananger at Brookstone LodgeResponded 13 June 2017

    Dear Stella, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    The Windsor Boutique Hotel
    270 reviews
    #1 of 66 hotels in Asheville
     
    The Inn on Biltmore Estate
    2,244 reviews
    #2 of 66 hotels in Asheville
     
    Haywood Park Hotel
    761 reviews
    #3 of 66 hotels in Asheville
     
    Country Inn & Suites by Carlson, Asheville Westgate, NC
    446 reviews
    #4 of 66 hotels in Asheville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • US$125 - US$292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, Priceline, getaroom.com, Cancelon and Evoline ltd so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (85)
    Bathroom (13)
    Nearby
    The Windsor Boutique Hotel
    270 reviews
    5.46 km away
     
    Haywood Park Hotel
    761 reviews
    5.49 km away
     
    The Inn on Biltmore Estate
    2,244 reviews
    5.50 km away
     
    Country Inn & Suites by Carlson, Asheville Westgate, NC
    446 reviews
    6.45 km away
     
    Nearby Restaurants
    Juicy Lucy's Burger Bar & Grill
    454 reviews
    1.52 km away
    Sweeten Creek Brewing
    47 reviews
    1.40 km away
    Red Radish To Go Asheville
    6 reviews
    1.39 km away
    Bojangles
    14 reviews
    1.54 km away
    Nearby Attractions
    Biltmore Village
    767 reviews
    2.36 km away
    Cathedral Of All Souls
    90 reviews
    2.35 km away
    Asheville's Fun Depot
    202 reviews
    .15 km away
    French Broad River Brewery
    64 reviews
    2.04 km away
    Ask a question
    Questions & Answers
    Christyfaith
    21 May 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
    Read review
    "Here's a tip-don't book a room"
    Read review
    "Any room should be fine."
    Read review
    "Nothing specific to add, the rates were good but we went before the fall colors"
    Read review
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