Kimpton Hotel Arras
264 reviews
#5 of 79 Hotels in Asheville
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7 Patton Ave, Asheville, NC 28801-3356
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
US$224
Free cancellation until 24/09/21
Reserve now, pay at stay
US$224
Free cancellation until 24/09/21
Reserve now, pay at stay
US$224
US$207
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PricelineUS$224
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Room & Suite (118)
Dining (29)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 07/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Hotel Arras
More questions?
Updated 07/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 79 hotels in Asheville
Location
Cleanliness
Service
Value
Aficionados of the eclectic can’t help but love this former bank-turned-boutique hotel. Reimagined with a blend of Art Deco and modern mountain edge, Kimpton Hotel Arras is a design wonder. Stroll past Calacatta marble, European oak, lush leathers, bold metals and original artwork by renowned local artists. Hand-turned pastas, craft cocktails and our own “Serenity Cart” charm you within our doors. Steps away discover the many treasures of Asheville, aka “the Paris of the South.” Bonjour, y’all.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Free public parking nearby
Valet parking
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Hiking
Canoeing offsite
Patio
Walking tours
Board games / puzzles
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Electric blanket
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, French, Spanish, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
148Restaurantswithin 0.5 km
145Attractionswithin 0.5 km
264Reviews7Q+A48Room tips
Reviews
Traveller rating
- 230
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Time of year
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Popular mentions
We decided to stay at this hotel since it was in a great location and we could use our IHG rewards points. We have been to Asheville many times but had never stayed here. The room was very nice and inviting with an excellent view from the full length windows (a city view and The Chocolate Lounge which is a plus to any trip to Asheville). The bed was comfortable and the shower was a treat. On our 2nd night at the hotel there was a problem with the hot water for a few hours due to a broken main or something. Things like this can happen anytime at a restaurant or hotel. What sets a place above the rest is how they handle it. The staff at this hotel are professionals and very competent nice people and the situation was handled above and beyond my expectations. I definitely want to give a shout out to Will at the front desk who kept us informed of the situation and handled it with grace and professionalism. We will be coming back to Asheville later this year and we will most definitely stay at this hotel again.…
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Date of stay: April 2021
2 Helpful votes
Helpful
Response from William Barrett, Guest Services / Front Office at Kimpton Hotel Arras
Responded yesterday
dexter590, thank you so much for your kind words and understanding. It was a true pleasure to have you as our guest and we do look forward to seeing you again next time! Will Barrett Guest Services Supervisor william.barrett@hotelarras.com
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My wife and I recently spent our honeymoon in Asheville and stayed at Hotel Arras. Everything about this hotel is wonderful! The hotel is comfortable and beautiful, the staff are friendly and helpful—especially James and TJ at the valet. Loved our stay!
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Date of stay: April 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from William Barrett, Guest Services / Front Office at Kimpton Hotel Arras
Responded 3 days ago
michaelmM5736CS, thank you so much for your kind words. We are glad you had a wonderful time with us and we hope to see you again soon. Will Barrett Guest Services Supervisor william.barrett@hotelarras.com
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We loved our stay here. Great location and friendly staff that made our stay amazing and wonderful! TJ and Gabe were super helpful at the valet and with our car. We will definitely be back very very soon!
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Date of stay: April 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from William Barrett, Guest Services / Front Office at Kimpton Hotel Arras
Responded 1 week ago
Erin P, thank you for your kind words. We appreciate you and look forward to your next visit. Will Barrett Guest Services Supervisor william.barrett@hotelarras.com
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Location is superb, but the service at the hotel is the star. The hotel must have been recently renovated as it feels brand new and well done. Gym is comfortable, well appointed and has 2 pelotons (big deal for me). Back to costumer service - there were a few minor covid related miscommunications (would not have happened during typical travel cadence) and the supervisor William made sure all of our potential issues were taken care of. He is one of the *best* managers at a hotel I’ve seen. I’m so grateful to have him to navigate this minor hiccups. Location: walk to *everything*, with spacious comfortable rooms. Kudos to Arras! Stay here and bring your pups!
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Date of stay: April 2021Trip type: Travelled as a couple
3 Helpful votes
Helpful
Response from William Barrett, Guest Services / Front Office at Kimpton Hotel Arras
Responded 1 week ago
csmith0846, thank you so much for your kind words. It was a pleasure to have you stay with us and we do hope to see you again soon. Will Barrett Guest Services Supervisor william.barrett@hotelarras.com
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First, you can't beat the location right on pack square. And they had a wide variety of spaces, including quiet areas where I could go write while my wife slept in. The 5:00 wine social was a great way to meet people. We also loved seeing all the dogs in the lobby areas. We weren't sure what to expect from a dog-friendly hotel, but it was a lot of fun. But most impressive is their dedicated, funny, and conscientious staff!
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Date of stay: March 2021
Location
Cleanliness
Service
2 Helpful votes
Helpful
Response from William Barrett, Guest Services / Front Office at Kimpton Hotel Arras
Responded 2 weeks ago
Thank you so much for your review. We are glad you had a wonderful time with us and we look forward to seeing you again very soon. Will Barrett Guest Services Supervisor william.barrett@hotelarras.com
Read more
PRICE RANGE
US$192 - US$536 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
128
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Claim Your Listing Frequently Asked Questions about Kimpton Hotel Arras
Which popular attractions are close to Kimpton Hotel Arras?
Nearby attractions include Amazing Pubcycle (0.2 km), Asheville Brewery Tours (0.2 km), and Breakout Games - Asheville (0.2 km).
What are some of the property amenities at Kimpton Hotel Arras?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Hotel Arras?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kimpton Hotel Arras?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kimpton Hotel Arras?
Yes, free public parking nearby, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Kimpton Hotel Arras?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Cúrate.
Are there opportunities to exercise at Kimpton Hotel Arras?
Yes, guests have access to a fitness centre during their stay.
Is Kimpton Hotel Arras located near the city centre?
Yes, it is 0.3 km away from the centre of Asheville.
Are any cleaning services offered at Kimpton Hotel Arras?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Arras?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Arras offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.