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Downtown Inn & Suites

Traveller (76)
Room & Suite (25)
Pool & Beach (5)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Mountain View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
104Restaurantswithin 0.5 km
90Attractionswithin 0.5 km
683Reviews
88Photos
5Q+A
100Room tips
Traveller rating
  • 99
  • 302
  • 147
  • 62
  • 73
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We've stayed at the Downtown for our Asheville visits for several years now. It is not fancy, but it's clean with standard amemities. The reason it's getting a four eye rating is value. The room rate for last night (Saturday, February 16, 2019) was $102. If you aren't
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Response from Sydney H, Manager at Downtown Inn & Suites
Responded 4 days ago
Thank you for staying with us, and we appreciate your feedback! Recently, we have made many significant investments in the property. For example, we have stocked our guest rooms with new furniture, wall paper, carpet, mattresses and appliances. We are also nearing the completion of a new pool deck and an updated hotel facade.
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This hotel doesn't pretend to be something it is not. It has the perfect location for an amazing rate with clean rooms and comfortable beds. I have stayed here 4 times in the last 2 years, and much prefer it AS IS, than pay 2 to 3 times more at the other downtown Asheville
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Response from Sydney H, Manager at Downtown Inn & Suites
Responded 16 Jan 2019
Thank you for staying with us, and we appreciate your review!
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Upon entering the lobby of the hotel it looked to be a run down college dormitory. It is an old property in a great location that could have some potential. I took the old elevator, thinking maybe the steps would be more reliable, but it did make it to my floor. Once there you
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Response from Sydney H, Manager at Downtown Inn & Suites
Responded 14 Jan 2019
We sincerely apologize for the inconvenience this guest experienced. Our lobby was recently renovated, but, unfortunately, it did not meet this guest's tatse. Recently, all guest rooms were stocked with new furniture, wall paper, mattresses and appliances. Also, at the cost of half a million dollars, we built and installed a new elevator tower and a new elevator on the parking lot side of the building. This guest must not have seen this brand-new elevator and therefore used our old elevator, which has also been recently upgraded to show the elevator's location and its upward or downward movements. Both elevators are regularly maintenanced then inspected by N.C.D.O.L. as displayed on the Certificate of Operation that is in each elavator. Unfortunately, this was not enough for this guest. We apologize for the bug bites, but we unequivocably deny that there are any bed bugs at this hotel. This property maintains a 98.0-A sanitation rating, which is well above average, and we regulary inspect all beds to eliminate any possibility of bed bugs. There is no proof that this accusations is valid. Futhermore, we do not even have this individual registered in our system as a recent guest, but perhaps it is possible that she stayed with another guest in the hotel.
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So - perfect location - for being right downtown - if you want to be right downtown - which downtown Asheville is a great place to be - so who wouldn't - unless you are literally just passing through - and then - stay out by the highway? This place is cool - and NOT corporate.
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Response from NK_Patel-Owner, Owner at Downtown Inn & Suites
Responded 3 Dec 2018
Thank you for staying with us, and we appreciate your review!
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It amazes me that people complain about little things when you could be paying more than Double the price for this location! If you want a convenient location, clean adequate room with free parking and breakfast - Definitely stay here! You are right in the middle of plenty of
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Response from NK_Patel-Owner, Owner at Downtown Inn & Suites
Responded 29 Nov 2018
Thank you for staying with us, and we appreciate your review!
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Photo provided by managementDowntown Inn & Suites
Side view
King bed in 215. Mountain side, quite, dont have to take elevator.
bed was ok, have a nightcap
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I don't think it's close. Ask when you call. If you are familiar with Asheville it's right close to Tupelo Honey
0 votes
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well not sure they get pretty busy due to location and good price, I checked in last time at three o clock.....its worth the wait in my opinion
1 vote
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Yes, and a printer. I printed our trolley tour tickets here (bonus*the white bus tour was the one we did and it was great).
2 votes
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"5th floor (top) is usually quiet"
"Rooms on the street side are nosier, ask for a room on the mountain side (away from the main street.)"
"Go higher for less noise"
"Just ask for the room you want with a smile. You might get it."
"5th floor is the top and we had a corner"
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PRICE RANGE
US$96 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
downtown inn and suitesdowntown hotel asheville
FORMERLY KNOWN AS
Days Inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
89
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