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Renaissance Asheville Hotel

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Renaissance Asheville Hotel
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1,313 Reviews from our TripAdvisor Community

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Showing 1,304: English reviews
Hillsborough, North Carolina
Reviewed 2 days ago NEW

I enjoyed my stay here. The room was very comfy as were the other facilities. It is also really nicely located - you can easily walk the whole city from here. And the very nice staff let me check in early. So often that doesn't happen. Thank you!

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Helpful?
Thank Cattravelswell123
Virginia Beach, Virginia
Reviewed 3 days ago NEWvia mobile

I stayed one night at this hotel as a pit stop on the way to Nashville, TN. Every single sheet in the room was dirty. My boyfriend and I found a nasty brown object in the sheets also. The walls in the shower were covered in a thick layer of soap scum. I was also charged sixity dollars for food...

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Thank Brittany K
Saint Matthews, Kentucky
Reviewed 5 days ago NEW

Modern and clean. The bed was comfortable and it was a quiet location with outdoor area and modern look bar inside. Large modern bath and beautiful lobby with knowledgeable staff. This was a great place to stay

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Thank TravelingPantsMom
North Carolina
Reviewed 5 days ago NEW

I have stayed in a number of Renaissance hotels and would describe this one as below average for Renaissance standards. Especially the whole tub/shower bathroom are was in really bad shape and really old, low ceilings. The hotel itself is fine, but other Renaissance hotels I have stayed at are much nicer.

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Thank EJG4
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Hi EJG4, Thank you for sharing your feedback on your recent experience with us. Please know that we value your honest opinion and want each guest to have an incredible stay as they discover Asheville. Your remarks have been shared with our leadership team as our guest rooms and restrooms recently underwent a dramatic beautification process, and to help us...

Great Falls, Virginia
Reviewed 1 week ago

Evidently this hotel has begun calling their employees "Navigators". With that in mind, we expected a hassle-free experience, arriving mid-week in the "off-season" (a navagator's term). We checked in using the Marriott mobile app and at the front desk, we were told by Mayla (a navigator) that we had been "upgraded" to a mountain view room. She gave us our...

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2Thank BuckandNina
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Dear BuckandNina, Thank you for choosing to stay with us in Asheville and for taking the time to provide us with details on your experience. Please know that I have shared your comments with our leadership and front desk teams to help us improve our check-in and overall processes. We truly appreciate your honest and constructive feedback and want you...

Orlando, Florida
Reviewed 1 week ago via mobile

One of the reasons we stayed here was because of the reviews of location. Unfortunately because of the weather and us not being familiar with the area we weren't able to walk everywhere. There are other hotels located more in the "downtown area" that seemed to be within walking distance from everywhere. However for the price of this hotel ($187...

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Thank 2Hicks
Reviewed 1 week ago

The hotel is in a great spot, you can walk anywhere in downtown Asheville you want to. Had my dog with me once and the fee is $75 which is very reasonable, especially for a hotel of this caliber. The rooms are great, beds very comfortable and the views if you get on the one side are great of the...

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Thank Travis W
Hilton Head, South Carolina
Reviewed 1 week ago

My wife and I visited the Renaissance in Asheville for a weekend getaway to explore the city and check out the Biltmore Estate. The hotel is conveniently located in downtown within a short walk of tons of restaurants and shops. Head out the back door and there are a dozen restaurants within an easy 5 minute walk. The hotel staff...

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Thank Joe C
Lawrenceville, Georgia, United States
Reviewed 1 week ago via mobile

I recently visited this Marriott hotel and it is located very centrally in downtown Asheville in close proximity to some great restaurants. That's about the nicest thing I can say about the hotel. The rooms are nicely decorated (if a tad small) but very lackluster and once you're in the room, you could be anywhere in the world. (READ -...

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Helpful?
Thank Stephanie D
Nicole P, Hotel Representative at Renaissance Asheville Hotel, responded to this review

Dear Stephanie, Thank you for taking the time to tell us about your recent stay, we appreciate your honest feedback. Please know that I have shared your comments with the leadership team as we always want to provide guests with an exceptional experience as they discover Asheville. We are happy to hear that you enjoyed our fantastic central location, and...

Reviewed 2 weeks ago via mobile

Very nice upscale hotel in beautiful Asheville have a ruling out hot tub Nath rooms great breakfast enjoyed my stay would recommend it to others and will stay here again soon loved it clean rooms and friendly staff

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Thank Jeffrey W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 

Additional Information about Renaissance Asheville Hotel

Address: 31 Woodfin St, Asheville, NC 28801-3020
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: RM745 - RM1,745 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Renaissance Asheville
Asheville Renaissance
Hotel Style:
#20 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Asheville Hotel staff and other travellers.
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Questions? Get answers from Renaissance Asheville Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure you are getting what you ask for. Avoid Mayla.”
  • View from the 10th Floor
  • This was their idea of a
 of 5 bubbles BuckandNina, 13 Jan 2017 | Read review
“higher the better for view and quiet”
 of 5 bubbles timriordan, 23 Dec 2016 | Read review
“Upper floors had a view of the mountains”
 of 5 bubbles MAGGIESFARM, 21 Dec 2016 | Read review
“Ask for higher floor for the view”
 of 5 bubbles PorkC_13, 10 Dec 2016 | Read review
“I stayed in room 708. The elevators came quickly and it was high enough to offer a fabulous view.”
 of 5 bubbles littlehbrcoh, 18 Nov 2016 | Read review
5 of 5
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