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Renaissance Asheville Hotel

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Traveller (355)
Room & Suite (170)
Dining (38)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer.
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Property amenities
Pool
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
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Hotel deals
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Location

Full view
100Great for walkers
Grade: 100 out of 100
92Restaurantswithin 0.5 km
72Attractionswithin 0.5 km
1,674Reviews
530Photos
19Q+A
100Room tips
Traveller rating
  • 544
  • 615
  • 348
  • 118
  • 49
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Popular mentions
I love staying at this downtown hotel! It’s just minutes to everything in Asheville! I had a clean, quiet room with a comfortable bed. After a long day I enjoyed a nice quiet dinner in the restaurant. Got in a good workout and swam some laps in the large heated indoor pool!
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Coming off of a long car journey we were specifically looking forward to unwinding in the advertised jacuzzi spa area. Nothing about the harsh lighting denoted relaxation. More importantly, the jacuzzi itself was barely half full, which made for the heavily chlorinated jets
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Response from Nicole P, Manager at Renaissance Asheville Hotel
Responded 1 week ago
Dear 362benedictb, Thank you for choosing our hotel for your visit to Asheville. I have shared your concerns with our leadership so that we may address the issues you listed. I also welcome you to contact us directly at 828-252-8211 to further discuss your stay as this does not sound like the high level of service our guests consistently enjoy. I hope you will consider staying with us the next time you travel to Asheville so that we may have the opportunity to show you that high level service.
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+1
Enjoyed a short visit to Asheville. Location of Renaissance was perfect. Easy access to interstate and major highways. We enjoyed being able to walk to restaurants downtown. Also loved that the parking was free at the hotel. That’s almost unheard of in a downtown location. The
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We stayed with a group at the Renaissance Asheville this weekend. The premises are beautiful and the location conveniently located a min off the interstate and in the downtown area (which is why I give it the two circle rating instead of only one). The checkout went well. A
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Response from Nicole P, Manager at Renaissance Asheville Hotel
Responded 2 weeks ago
Dear _simply_my_2_cents_, Thank you for choosing our hotel for your visit to Asheville. I'm pleased to hear that you enjoyed our prime location and beautiful premises. The feedback we receive from our guests is highly valuable to us as it helps us to improve and I have passed your experience on to our leadership so that they may address these issues. I also welcome you to contact us directly at 828-252-8211 to further discuss your stay as this does not sound like the level of service our guests consistently enjoy and I hope you will considering staying with us the next time you visit Asheville to give us the opportunity to show you the top notch level of service we provide for our guests.
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Overall, I have enjoyed my stay at the Renaissance. I have been through this area many of times over the year, and this will probably become the preferred place for my wife and I to use. The hotel is well maintained and decorated including the rooms. Of interest to me, the
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There is a washer / dryer available on the 2nd floor near the pool/gym. I did not use it but one of the team mom's washed the girls soccer uniforms.
1 vote
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Hi there, My husband and I spent a week there in June and although we didn’t mind the walk it is a walk to most restaurants and shops and most importantly it is very hilly. There is a hotelmuch nearer called AC by Marriott which you may find a better choice.
0 votes
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Not in the center of town but in town and convenient to shops and restaurants.
0 votes
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Will Pool and Health club area be open for use as of May 1st when we plan on coming?
Call the hotel. It was supposed to be open on Easter weekend but it was not.
1 vote
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Do they have a executive floor (rooms) and serve breakfast there?
I use to go to this hotel until they closed the executive floor lounge .... instead of updating and expanding the perk for Marriott’s most loyal customers, I was told that they didn’t need it anymore since the had the lobby bar ... are you kidding me! Find another hotel ... this one is not Friendly to Lifetime Platinum members! Good luck...
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"Ask for an upgrade and do not settle for the "roomier" corner room, they are still small."
"Request a high floor for best views"
"Ask to face the mountains"
"Avoid being by the elevators."
"Go elsewhere"
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PRICE RANGE
US$138 - US$426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance ashevilleasheville renaissance
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
277
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