We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsgreat locationwithin walking distancethe thomas wolfedowntown locationan older hotelrestaurants and shopscorner roomlobby barfront desk staffindoor poolbreakfast buffetbed was comfortablefitness centermini fridgewe've stayedthe grove park innvisiting asheville
We had to cancel a room block because of an unfortunate circumstance which forced us to move our whole wedding to another city. Renaissance was unwilling to understand our situation and still wanted to charge us 80% of the rooms we had blocked. We gave...More
2 Thank Hasmi413
Response from Nicole P, Manager at Renaissance Asheville HotelResponded 3 days ago
Hi Hasmi413, I understand that you have already spoken with the Hotel Director of Sales the afternoon of your posting and understand that the original reduction of rooms was allowed without a penalty. Please contact the hotel directly if you need additional information
Beautiful hotel with an excellent downtown Asheville location. Exceptionally clean with sleek modern decor. Great lobby lounging area with fireplace. Hotel staff was incredibly helpful and accommodating, from the front desk staff, room attendants, hotel cafe staff and onsite manager. Everyone was friendly and eager...More
Enjoyed staying in our cozy room near downtown Asheville over New Years. The streets were quiet because of the snow but the hotel lobby has a nice little bar and areas to hang out throughout the lobby. Friendly staff provided list of activities and knew...More
I visited with family at the end of the month. The beds were comfortable and the room and lobby were well-decorated. The breakfast was good, too. Only suggestion is that they should extend their check-out time for special circumstances, but otherwise would recommend.
Some remodeling caused no pool no fitness center and no laundry. There are bellmen (didn’t see any though) to help with luggage, but not luggage carts to help yourself. Desk clerk sent us to restaurant that was closed. No breakfast either. Seems hotel has focused...More
2 Thank DickandRobin
Response from Nicole P, Manager at Renaissance Asheville HotelResponded 4 weeks ago
Dear DickandRobin, Thank you for choosing our hotel for your visit to Asheville. Please know that we greatly value every guests' feedback about their experience with us and I have passed your concerns about your stay to our leadership so that we may improve for...More
Response from kpaul1285 | Reviewed this property |
I use to go to this hotel until they closed the executive floor lounge .... instead of updating and expanding the perk for Marriott’s most loyal customers, I was told that they didn’t need it anymore since the had the lobby... More
I use to go to this hotel until they closed the executive floor lounge .... instead of updating and expanding the perk for Marriott’s most loyal customers, I was told that they didn’t need it anymore since the had the lobby bar ... are you kidding me! Find another hotel ... this one is not Friendly to Lifetime Platinum members! Good luck...