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Holiday Inn Hotel & Suites Asheville Downtown

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Traveller (76)
Room & Suite (249)
Dining (31)
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Overview
  • Excellent35%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“cracker barrel”(38 reviews)
“front desk”(80 reviews)
“tunnel road”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites Asheville Downtown
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (526)
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523 results
Traveller rating
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LanguageEnglish
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All reviewscracker barrelfront desktunnel roadcovered parkingindoor outdoor poolfree shuttlenice hotelhotel barking suitepleasant staycontinental breakfastgreat roomshuttle servicehot tubup to datebiltmore estatedowntown
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1 - 5 of 523 reviews
Reviewed today via mobile

Two aspects of my stay were superb. The staff at the breakfast restaurant, specifically Patricia, did a great job. Also, there is a free shuttle in the evenings from the hotel to downtown locations and they will pick you back up for free. This saved...More

Thank raharmon
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded today

Thank you very much for your kind words! I am delighted to hear that our staff made you feel warm and welcomed! We look forward to seeing you again!

Hotel's Favourite
Reviewed 15 April 2018 via mobile

This was a great place to stay. The hospitality was over the top. From check in, housekeeping, waitresses in the restaurant. Bartender, and the great guys that drive the shuttle into the downtown. The shuttle is offered from 4p to 10p seve days a week....More

1  Thank jolex0414
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 4 weeks ago

Thank you for your review! We are so happy that you enjoyed your stay with us! We do our very best to ensure everyone's stay is a Home Away from Home! Hope you see you again soon! Until then, Happy Travels!

Reviewed 2 days ago

The reason I am writing this review is not to give details about the hotel, but to point out a rare and much-appreciated act of kindness by an employee and the manager of the Holiday Inn Hotel & Suites at 42 Tunnel Road in Asheville....More

Thank JOLLYGOLIGHTLY
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded today

Thank you also, for taking the time to review our Holiday Inn & Suites. We truly appreciate your staying with us while visiting the area. Our Holiday Inn & Suites Team takes great pride in exceeding the high standards that IHG expects and that our...More

Reviewed 1 week ago

This hotel is clean, fresh looking and in a great location on Tunnel Road. Just minutes from downtown. It offers a free shuttle to downtown from 4pm to 10pm. Our check-in went smoothly and our suite with mountain views and a whirlpool tub was amazing....More

Thank riverbirch4
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 6 days ago

Thank you for your feedback! Our team loves what we do, and like to impart the Spirit of Hospitality whenever possible! We look forward to seeing you again soon!

Reviewed 1 week ago via mobile

This hotel is located in a very run down part of Asheville. The restaurant and bar look dark and dingy; consequently, we didn't use either. The hotel is very old and needs new rugs on hallways, and general renovations.More

Thank lcrkcr
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 6 days ago

I am sorry that we did not exceed your expectations. Our goals is to ensure that all of our guests enjoy their stay. It appears we missed the mark this time. We will certainly take your comments under considerations and take this as a learning...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Room Service
Free Parking
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$112 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (76)
Room & Suite (249)
Dining (31)
Pool & Beach (30)
Amenities (21)
Family and Play Areas (1)
Questions & Answers
Ask a question
annacochran50
25 September 2017|
AnswerShow all 3 answers
Response from HotelManager2008 | Property representative |
Some of our suite has balconies and standard rooms does not.
1
Vote
maxatar
28 May 2017|
AnswerShow all 3 answers
Response from jecompu | Reviewed this property |
believe I seen one
0
Votes
Lindsay G
25 April 2017|
AnswerShow all 2 answers
Response from jecompu | Reviewed this property |
Yes I did see same chairs
0
Votes
Room Tips
"Do not choose any of the king suite rooms as you cannot actually sit on the sofa"
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"Room 611 had a view of the mountain side!"
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"Get room near elevator -- unless you like long walk."
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"We always ask for a room on the top floor with a view of the mountains"
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