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Holiday Inn Hotel & Suites Asheville Downtown

514 reviews
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Traveller (76)
Room & Suite (249)
Dining (31)
Overview
  • Excellent35%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“cracker barrel”(38 reviews)
“front desk”(79 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)Write a Review
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All reviewscracker barreloutback steakhousefront desktunnel roadcovered parkingindoor outdoor poolfree shuttlenice hotelhotel barking suitepleasant staycontinental breakfastrooms were cleangreat roomshuttle servicehot tubup to date
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201 - 205 of 511 reviews
Reviewed 8 December 2014

We booked a girls weekend to celebrate my mother in law's cancer free report. My husband and I have stayed a few times in the past, and we enjoy the proximity to down town. I was really pleased to learn they now provide a shuttle...More

4  Thank SC_Belle83
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 9 December 2014

Thank you very much for taking the time to review our location. We are sorry to hear that you had a poor experience with a guest at our location. We take all issues regarding security very seriously. In this case, we operated within the strict...More

Reviewed 4 December 2014

The Holiday Inn on Tunnel Road is a good hotel for a Holiday Inn but hard to find as it is located on a property actually behind Tunnel Road, near the Outback. I passed it several times at night. It is not really a downtown...More

1  Thank poet-taster
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 5 December 2014

Thank you very much for taking the time to review our hotel. We always appreciate feedback from our guests so we know what we can improve. We are actually the closest Holiday Inn to the downtown area of Asheville. Although we are 1.5 miles away...More

Reviewed 2 December 2014

A good hotel with good proximity to downtown area and I-240. The hotel was clean and the staff friendly throughout our stay. Also, decent proximity to restaurants, gas, and groceries. I would stay there again in the future.More

2  Thank BryanCharlotte_NC
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 4 December 2014

Thank you very much for your excellent review. We certainly appreciate you taking the time to express how much you enjoyed staying with us. We are glad that you found our location convenient and welcoming and we certainly hope that you choose us again during...More

Reviewed 30 November 2014

While our two-day stay here was pleasant enough (hotel clean, staff helpful, fast and easy access to downtown Asheville, adjacent to several restaurants) we were surprised upon checking in to learn the hotel was charging us $50 a night for incidentals. A first for us...More

3  Thank K B
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 1 December 2014

Thank you very much for taking the time to review our location. We are very glad to hear that you enjoyed your stay with us and that our staff were able to assist you during your stay. Just to clarify our credit card hold policy,...More

Reviewed 29 November 2014

Our family of 4 stayed here for 1 night in November. The entire staff (front desk, cleaning, restaurant, bar) were friendly & helpful. Our room was clean & beds QUITE comfortable which are truly of utmost importance to us when we book a hotel. I...More

3  Thank Amy B
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 1 December 2014

Thank you so much for taking the time to give us such an excellent review. We certainly appreciate detailed feedback so that we can continue to improve our services. We are sorry to hear that you had a poor experience for breakfast. We certainly take...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$87 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (76)
Room & Suite (249)
Dining (31)
Pool & Beach (30)
Amenities (21)
Family and Play Areas (1)
Questions & Answers
Ask a question
annacochran50
25 September 2017|
AnswerShow all 3 answers
Response from HotelManager2008 | Property representative |
Some of our suite has balconies and standard rooms does not.
1
Vote
maxatar
28 May 2017|
AnswerShow all 3 answers
Response from jecompu | Reviewed this property |
believe I seen one
0
Votes
Lindsay G
25 April 2017|
AnswerShow all 2 answers
Response from jecompu | Reviewed this property |
Yes I did see same chairs
0
Votes
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123
Room Tips
"Do not choose any of the king suite rooms as you cannot actually sit on the sofa"
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"Room 611 had a view of the mountain side!"
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"Get room near elevator -- unless you like long walk."
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"We always ask for a room on the top floor with a view of the mountains"
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