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Holiday Inn Hotel & Suites Asheville Downtown East

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Traveller (76)
Room & Suite (249)
Dining (31)
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Overview
  • Excellent35%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“cracker barrel”(38 reviews)
“front desk”(80 reviews)
“tunnel road”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
12 Jun13 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (526)
There are newer reviews for Holiday Inn Hotel & Suites Asheville Downtown East
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Traveller rating
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All reviewscracker barrelfront desktunnel roadcovered parkingindoor outdoor poolfree shuttlenice hotelhotel barking suitepleasant staycontinental breakfastgreat roomshuttle servicehot tubup to datebiltmore estatedowntown
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211 - 215 of 523 reviews
Reviewed 6 January 2015

Great property and super close to downtown. They have a shuttle that was available from 4 to 10pm at your request. Littler bar with good selection of local beers, great service at the restaurant and heated pool.More

2  Thank Alex C
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown EastResponded 8 January 2015

Thank you for taking the time to review our hotel…. We truly appreciate your staying with us while visiting the area. We get many great comments on the impressions that are left of our hotel. Our lobby, cleanliness, breakfast, dinner and shuttle service are just...More

Reviewed 4 January 2015

1.As noted by other posters the signage to locate the hotel is poor and the hotel's entrance is hard to find. The professional photographs are deceptive in that the hotel's entrance is hidden behind multiple other buildings(hotels, dry cleaners, bars etc) Don't try and find...More

4  Thank 2013CTB
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown EastResponded 5 January 2015

Thank you for taking the time to post a review of hotel. I am delighted that you found the accommodations clean and comfortable. I am sorry that you were disturbed by the signage and the exterior light. While we cannot control the signage since we...More

Reviewed 8 December 2014

We booked a girls weekend to celebrate my mother in law's cancer free report. My husband and I have stayed a few times in the past, and we enjoy the proximity to down town. I was really pleased to learn they now provide a shuttle...More

4  Thank SC_Belle83
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown EastResponded 9 December 2014

Thank you very much for taking the time to review our location. We are sorry to hear that you had a poor experience with a guest at our location. We take all issues regarding security very seriously. In this case, we operated within the strict...More

Reviewed 4 December 2014

The Holiday Inn on Tunnel Road is a good hotel for a Holiday Inn but hard to find as it is located on a property actually behind Tunnel Road, near the Outback. I passed it several times at night. It is not really a downtown...More

1  Thank poet-taster
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown EastResponded 5 December 2014

Thank you very much for taking the time to review our hotel. We always appreciate feedback from our guests so we know what we can improve. We are actually the closest Holiday Inn to the downtown area of Asheville. Although we are 1.5 miles away...More

Reviewed 2 December 2014

A good hotel with good proximity to downtown area and I-240. The hotel was clean and the staff friendly throughout our stay. Also, decent proximity to restaurants, gas, and groceries. I would stay there again in the future.More

2  Thank BryanCharlotte_NC
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown EastResponded 4 December 2014

Thank you very much for your excellent review. We certainly appreciate you taking the time to express how much you enjoyed staying with us. We are glad that you found our location convenient and welcoming and we certainly hope that you choose us again during...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Room Service
Free Parking
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$111 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (76)
Room & Suite (249)
Dining (31)
Pool & Beach (30)
Amenities (21)
Family and Play Areas (1)
Questions & Answers
Ask a question
annacochran50
25 September 2017|
AnswerShow all 3 answers
Response from HotelManager2008 | Property representative |
Some of our suite has balconies and standard rooms does not.
1
Vote
maxatar
28 May 2017|
AnswerShow all 3 answers
Response from jecompu | Reviewed this property |
believe I seen one
0
Votes
Lindsay G
25 April 2017|
AnswerShow all 2 answers
Response from jecompu | Reviewed this property |
Yes I did see same chairs
0
Votes
Room Tips
"Do not choose any of the king suite rooms as you cannot actually sit on the sofa"
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"Room 611 had a view of the mountain side!"
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"Get room near elevator -- unless you like long walk."
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"We always ask for a room on the top floor with a view of the mountains"
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