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The Residences at Biltmore

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Traveller (441)
Room & Suite (429)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“full kitchen”(167 reviews)
“fire pit”(122 reviews)
“top floor”(117 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,276)
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758
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110
47
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Show reviews that mention
All reviewsfull kitchenfire pittop floorbedroom condowasher dryerhear every footstepgranite countertopsupstairs neighborshuge showerwell equipped kitchenhome away from homesmall balconyliving areahot tubflat screenthin wallswalk in shower
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11 - 15 of 1,272 reviews
Reviewed 4 weeks ago

We loved this place. It was very clean, nice, spacious, full kitchen, fireplace, HUGE shower, nice bathroom, very classy and fairly luxurious. Location was convenient. Front desk staff very helpful and friendly. Highly recommend it, I would most definitely stay here again if I am...More

Thank Ginny B
Response from Carter S, Manager at The Residences at BiltmoreResponded 4 weeks ago

Ginny, that's wonderful to hear! We're proud to provide a comfortable space for our guests, so I'm thrilled that you enjoyed your stay. We'll look forward to welcoming you back in the future! Best, Shane, General Manager

Reviewed 23 April 2018

Traveled to Asheville with my parents to see the Biltmore and experience the city. Stayed at the Residences at Biltmore instead of paying for two hotel rooms. Excellent choice, it rained most of the time we were there so in between our one dry day...More

Thank Gossamer007
Response from Carter S, Manager at The Residences at BiltmoreResponded 4 weeks ago

I'm so glad you and your family enjoyed visiting us. We're always happy to provide an excellent stay here in Asheville. Thanks for coming by, and we hope you all will be back again in the future. Best, Shane, General Manager

Reviewed 22 April 2018 via mobile

While this is a really nice condo, be advised that the shower didn’t have grab bars. You have to request one specifically in your reservation. I have never stayed in a hotel accommodation where this was the case. And since my husband uses a cane,...More

Thank Nancy N
Response from Carter S, Manager at The Residences at BiltmoreResponded 5 weeks ago

Nancy, I'm sorry that you and your husband were surprised by this information. We do our best to accommodate all of our customers for all their needs as best as we can, and we're always happy to provide a grab bar if you simply let...More

Reviewed 9 April 2018 via mobile

Very nice establishment overall, very clean and maintained. There are a few nuisances—we were located on the first floor, the walls are thin, you could hear thumping and stomping from the upper second level, in the morning you could hear the cleaning crew vacuuming, etc....More

Thank Tasha B
Response from Carter S, Manager at The Residences at BiltmoreResponded 12 April 2018

It's great that you had a relaxing experience and enjoyed your spa treatment, Tasha. We'll pass along the compliments. Regarding your room, if there's ever anything that needs attention, don't hesitate to let us know, and we'll be happy to help right away. Thanks for...More

Reviewed 7 April 2018 via mobile

Two couples visiting Asheville for a birthday weekend, choosing the Residences. Absolutely a great location for this condo/hotel. Spotlessly clean, and perfect layout for two couples or a family visit to Asheville. Easily checkin and service from the front desk. The suite with a great...More

Thank SouthernTravel
Response from Carter S, Manager at The Residences at BiltmoreResponded 10 April 2018

Thanks for your kind and detailed review! I'm glad you enjoyed our location and had a comfortable stay. regarding noise or anything else, if you ever have concerns, don't hesitate to let us know and we'll be happy to help however we can. Best, Shane,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$139 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Asheville
#12 Romantic Hotel in Asheville
#25 Business Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$139 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Asheville
#12 Romantic Hotel in Asheville
#25 Business Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (441)
Room & Suite (429)
Pool & Beach (30)
Dining (18)
Amenities (18)
Family and Play Areas (1)
Questions & Answers
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gr8cape
23 May 2018|
AnswerShow all 7 answers
Response from 25rolandom | Reviewed this property |
We saw a pet area and saw dogs around the hotel grounds but is best that you call the hotel to find out about pet policy
1
Vote
Joanne L
15 March 2018|
AnswerShow all 3 answers
Response from langdonowen | Reviewed this property |
Depending on traffic 20 to 30 mins!! Traffic can be bad at sometimes!!
0
Votes
Tina W
25 April 2017|
AnswerShow all 14 answers
Response from David S | Reviewed this property |
Yes. Housekeeping comes in and brings in fresh towels and linens and removes the dirty linens. And takes out the garbage. They don't make the beds.
1
Vote
Room Tips
"Away from road if possible but hotel is right on busy road."
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"higher floors are better, we were on 4 and it was great."
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"I like the room I stayed in at the back...it was quiet and peaceful"
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"Ask for a room on the top floor"
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