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Four Points by Sheraton Asheville Downtown

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Four Points by Sheraton Asheville Downtown
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785 Reviews from our TripAdvisor Community

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Luxembourg City, Luxembourg
Reviewed yesterday NEW

Location is just perfect! The room was nice. Not much I can add really, we do recommend this place! Very easy to park as well. You'll be one minute away to Downtown Asheville! Asheville is such a cool place ;)

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Helpful?
Thank KatetSeb
Raleigh, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The Four Points by Sheraton is a great option for staying in Downtown Asheville. The location is convenient to most everything, I never walked further than 10 minutes anywhere. They offer free parking as well. The staff was friendly and helpful and I was greeted every time I returned. There are two elevators, one on each end of the hallway....

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Helpful?
Thank NCTraveler2015
About Hotel's Favourite Review
Bemidji, Minnesota
Reviewed 2 days ago NEW

This was just a quick overnight stay with a drive to the airport very early the next morning. The hotel is easy to get to from 240 and has free parking,we had a rental. It was cloudy and cool so I was a little disappointed to not use the pool. We walked downtown Asheville easily from the hotel and although...

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Helpful?
Thank Travelingfun56
Wilmington, North Carolina, United States
Reviewed 3 days ago NEWvia mobile

I went to Asheville for weekend and stayed at this hotel. Staff was friendly and free parking onsite is a bonus since is close to Downtown. You can park and you can walk everywhere downtown Asheville. I was not very impressed with the rooms, they need renovation, but bed was comfortable.Bathrooms also need renovations. I gave 4 because staff was...

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Thank Oresti B
Fort Lauderdale, Florida
Reviewed 4 days ago NEWvia mobile

Unless you are solely motivated by PRICE do not stay in this hotel we made reservations for two rooms on the website. Both rooms were on the bottom floor and were handicap rooms with various accommodations making the rooms less attractive for us who did not need those accommodations one room smelled like Clorox when we entered it and the...

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Helpful?
Thank Richard424242
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I did not see on the log where anyone reported an issue with TVs on the first floor. I am concerned by the bleach smell as we do not use bleach. Our Wi-Fi is in the process of being replaced with a...

Horseheads, New York
Reviewed 1 week ago NEW

I was staying at the Four Points while attending a conference that stretched over four days. The conference was also being held at the hotel, so that made things very convenient. Had it not been for the discounted room rate that our group received, I probably would not have stayed here. The regular price on the rooms seems a little...

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Helpful?
Thank Mongrel08
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to give you a great stay. With the merger of Marriott and Starwood last year, we are waiting to find out the new specs for our renovation. We were originally scheduled for this year but now we are waiting to have them send us the new Marriott specs....

Cleveland, Ohio
Reviewed 1 week ago

Convenient location to all of the restaurants, shops, and attractions in downtown Asheville. Both the bathrooms and hotel rooms were clean and in good condition, particularly given that this is an older property. The staff, including front desk and housekeeping, were all very friendly and helpful throughout the stay. This hotel is also pet friendly with plenty of grass around...

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Thank bradleye07
Georgia
Reviewed 1 week ago via mobile

There's nothing super fancy about a Sheraton Four Points anywhere (for the most part). This one was very up to date with regards to decor. The room was spotless, the front desk staff helpful and friendly - and best of all - you can walk to so many cool things from there. I would definitely book this property again.

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Thank R2186GJnancyc
Reviewed 3 weeks ago via mobile

good. location is perfect for all downtown events check in easy bad. old property not up to Sheraton standards restaurant and bar closes at ten pm ugly. bathrooms are too small no suites and rooms halls smelled mold and musty will stay across street at the Renaissance if we return

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3Thank Gary P
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Dear Gary P, Thank you for your comments. We were scheduled to be renovated this year, however, due to the acquisition of Starwood by Marriott, we were placed on hold. Marriott is in the process of finalizing what the new look of the Four Points brand will be and we are prepared to move forward with the renovation. We are...

Dresden
Reviewed 17 March 2017 via mobile

Stayed here a couple of nights. The location is great for exploring Asheville. It's super close to downtown. The bed was a bit soft for me but slept ok. One caveat; this property is right beside I240. Again not a problem for me as I was on a high floor. Overall I recommend this hotel for a short stay.

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1Thank dchadick
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback. We have the Four Points beds that are similar to the Westin's Heavenly beds. Some people think they are a little soft. We would have been more than happy to move you to a different room to see if the bed suited you more. We are in downtown but we installed new windows that cut...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first! ... more   less 

Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin St, Asheville, NC 28801-3022
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: RM555 - RM1,475 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Four Points By Sheraton Asheville Downtown Hotel Asheville
4 Points By Sheraton Asheville Downtown
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Asheville Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Asheville Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on an upper floor”
Mongrel08, 16 Apr 2017 | Read review
“The highway is on one side of the hotel so we requested the other side”
eng2mksd, 4 Mar 2017 | Read review
“Don't stay here”
jordenn2015, 9 Dec 2016 | Read review
“Contact the property or chain the night before you plan to stay.”
robertba643, 21 Nov 2016 | Read review
“All rooms are alike”
timesharetraveler11, 26 Oct 2016 | Read review
5 of 5