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Four Points by Sheraton Asheville Downtown

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22 Woodfin Street, Asheville, NC 28801-3022
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (213)
360
Panoramas (7)
Room & Suite (154)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Asheville Downtown
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 81 hotels in Asheville
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Surrounded by the enchanting Blue Ridge Mountains, Four Points by Sheraton Asheville Downtown allows access to the best of Asheville, North Carolina, including landmarks such as Biltmore Estate, Harrah's Cherokee Asheville Event Center and Chimney Rock State Park.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Vending machine
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Hotel links
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1006Reviews6Q+A100Room tips
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Popular mentions
La_fl_drew wrote a review Apr 2021
Durham, North Carolina102 contributions24 helpful votes
Location of this hotel is very good. It's adjacent to downtown and you can walk easily to many locations throughout the area (especially most of the breweries). There's also are large parking lot with plenty of space (pretty sure it was free). Rooms are typical of a Four Points. Spacious and clean. We stayed in a pet friendly room on the first floor. I believe this wing is where all pet rooms are located. It can be noisy in the pet wing, but I'm sure the other rooms are quiet. Restaurant was okay. We only had their breakfast each day and some dishes were better than others. There's also a bar within the hotel restaurant which is a nice option if you want a drink to start your evening or one last nightcap. Staff was friendly and helpful. Housekeeping did a good job prepping the room for us, but seemed to be hands off with the pet rooms.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: Pet rooms are on one wing of the first floor. Can be noisy.
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Response from John Zellers, General Manager at Four Points by Sheraton Asheville Downtown
Responded 1 week ago
Dear La_fl_drew, Thank you for your review. We appreciate your business and hope to see you again soon. Sincerely, John Zellers General Manager
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Chplantman wrote a review Apr 2021
South Carolina88 contributions86 helpful votes
What a great place to stay that's in Downtown. You can walk all around town without trying to find parking. This was a R&R trip. My room was very clean. The king size bed was very comfortable. I love the streaming TV. I watched movies the entire time. The staff was very friendly. I'll be back. Thank you.
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Date of stay: April 2021Trip type: Travelled solo
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Response from John Zellers, General Manager at Four Points by Sheraton Asheville Downtown
Responded 1 week ago
Dear Chplantman, Thank you for your review and your feedback. We appreciate your business and look forward to your return. Sincerely, John Zellers General Manager
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Meghan S wrote a review Apr 2021
Asheville, North Carolina2 contributions
I work for another Marriott property, so always have high expectations when staying at other hotels. A friend of mine was here for a girls trip, and we stayed at Four Points. It was SO quiet; I was concerned when I saw an adjoining door in our room, but I never heard a peep out of any other guests. The beds were beyond comfortable. We were able to walk to everything, which was great. Parking was included. The restaurant had a very limited menu, but I'm sure that was due to COVID. I will definitely stay here again, it was great.
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Date of stay: February 2021
Location
Cleanliness
Service
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Response from John Zellers, General Manager at Four Points by Sheraton Asheville Downtown
Responded 3 weeks ago
Dear meghans435, Thank you for your review and your feedback. We appreciate your comments and are happy to hear you enjoyed your time with us. We look forward to seeing you again. Sincerely, John Zellers General Managner
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wallywilbur wrote a review Mar 2021
Ohio147 contributions70 helpful votes
The hotel is close to shops, the staff was very friendly and the place being older was somewhat clean , not spotless. The restaurant serves a breakfast that you might find at a gas station - kind of frozen stuff cooked. Probably COVID causing them to be a little down in this area. Only found 1 elevator - a bit unusual. Would stay again but not as nice as most Marriott properties. Pricing was competitive with other average properties in Asheville.
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Date of stay: March 2021
Rooms
Service
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Response from John Zellers, General Manager at Four Points by Sheraton Asheville Downtown
Responded 28 Mar 2021
Dear wallywilbur, Thank you for your review. We appreciate your feedback and will use that to improve our hotel and our service. I hope that you will give us another try in the future. Sincerely, John Zellers General Manager
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LRJ wrote a review Jan 2021
Kansas City, MO194 contributions104 helpful votes
EXCELLENT large room, comfy beds....great bathroom...loved that the TV gave the option to log in to our own Netflix account....very helpful staff....negatives....public areas show their age...I have an electric car and after dropping off our luggage, since our room was not ready, I drove to a parking garage a few blocks away and paid to leave my car all night in a charging spot....when we returned to check in I advised the front desk that we were not parking on site since I had already filled out a card with my car info on it...yet after we checked out, a day later the hotel charged my card a $10 parking fee ...I don't even understand the $10 fee for those who did park there, they are on the edge of downtown with plenty of on site parking...the over all value was such that I decided not to fight the fee...but feel it would be more ethical to charge everyone $10 more on their room, and drop the $10 fee
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Date of stay: January 2021
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from John Zellers, General Manager at Four Points by Sheraton Asheville Downtown
Responded 26 Jan 2021
Dear Les R, Thank you for your business and your review. We appreciate your feedback as it will help us to improve our hotel. Thank you again and we hope to see you again in the future. Sincerely, John Zellers General Manager
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PRICE RANGE
US$129 - US$360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton asheville downtown hotel asheville, 4 points by sheraton asheville downtown, four points asheville downtown, best western asheville, asheville four points, asheville sheraton
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAshevilleDowntown Asheville
NUMBER OF ROOMS
150
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Frequently Asked Questions about Four Points by Sheraton Asheville Downtown
Which popular attractions are close to Four Points by Sheraton Asheville Downtown?
Nearby attractions include Asheville Community Theatre (0.2 km), Asheville Gem Mine (0.3 km), and Thomas Wolfe Memorial (0.2 km).
What are some of the property amenities at Four Points by Sheraton Asheville Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Asheville Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Four Points by Sheraton Asheville Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Asheville Downtown?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Four Points by Sheraton Asheville Downtown?
Conveniently located restaurants include Roman's, Old Europe Pastries, and Twisted Laurel Downtown.
Are there opportunities to exercise at Four Points by Sheraton Asheville Downtown?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Is Four Points by Sheraton Asheville Downtown located near the city centre?
Yes, it is 0.2 km away from the centre of Asheville.
Are pets allowed at Four Points by Sheraton Asheville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Asheville Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Asheville Downtown?
The staff speaks multiple languages, including English and Spanish.