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Four Points by Sheraton Asheville Downtown

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Traveller (126)
Room & Suite (111)
Dining (18)
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Overview
  • Excellent16%
  • Very good40%
  • Average27%
  • Poor11%
  • Terrible6%
Travellers talk about
“chop house”(55 reviews)
“great location”(150 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Asheville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Asheville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (880)
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Traveller rating
146
326
239
105
55
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146
326
239
105
55
Show reviews that mention
All reviewschop housegreat locationwithin walking distancefront desk staffan older hotelbed was comfortablewould stay here againrestaurants and shopsoutdoor pooloff the highwaythe room was nicebiltmore estatedowntownymcabreweriesconditionershampoo
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1 - 5 of 871 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

I stayed here for two nights and I highly recommend this hotel. The beds were clean and comfy. The front desk and cleaning staff were incredibly nice and helpful with any questions I had. I don't know if this is standard for every room, but...More

Thank swaggerbank41
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 1 week ago

Dear Swaggerbank41, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Asheville Downtown. It is always encouraging to hear positive feedback, particularly when it comes...More

Reviewed 1 week ago via mobile

This hotel provides an alternative to much more expensive newer properties in Asheville. The rooms were clean and beds comfortable. Bathrooms very very small. Rooms with 2 beds are double beds, not queens. Loud air units constantly kick off and on. Rooms feel a bit...More

Thank travelfriendoh
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 1 week ago

Thank you for choosing to stay at the Four Points by Sheraton Asheville Downtown and providing your honest feedback about your recent stay. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

Reviewed 1 week ago via mobile

This a platinum review of Asheville, NC Four Points by Sheraton. TLDR: 2.5* , affordable hotel in need of some love with unorganized platinum benefits that is conveniently located just on the north of town. Easily walkable to bars and restaurants. We were on a...More

Thank rsbukowski
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 1 week ago

Thank you for taking the time to write a review. I apologize for the miscommunication on the platinum breakfast. It is for the platinum member so one coupon per day was the correct amount. I will be glad to add the 250 points to your...More

Reviewed 3 weeks ago

This was my fourth stay. Honestly, I stay there because I can use so few points for a room. The hotel is relatively clean. A/Cs continue to be weak. Our room never got cool and the outside temp never hit 80 degrees. Restaurant and bar...More

Thank Bryan B
Reviewed 3 weeks ago

Was there for a wedding. Enjoyed our stay. So great to be able to walk to everything. Only problem we encountered was the rooms were not ready at regular check in time. Waited for over an hour more....not sure why. Other than that we were...More

Thank MBee_9
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$133 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$133 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (126)
Room & Suite (111)
Dining (18)
Pool & Beach (4)
Amenities (5)
Questions & Answers
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john w
31 May 2017|
Answer
Response from john w | Reviewed this property |
John wojtasinski
0
Votes
Carolyn238
25 January 2017|
AnswerShow all 4 answers
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
0
Votes
Grace W
25 March 2016|
AnswerShow all 2 answers
Response from rh10mile | Reviewed this property |
Can't answer that one.
0
Votes
Room Tips
"Lower floors might be cooler."
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"I asked for a room on the city side. The other side is close to the Interstate."
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"We have always stayed on the lobby level floor. Recommend towards the back if you can- definitely quieter."
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"avoid lowest floor with window a few feet from parking lot"
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