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Comfort Suites Outlet Center

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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605 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

I'm not very picky but we didn't enjoy our stay at this hotel. The positives first: a quiet room, friendly staff, nice and clean, convenient location. The negatives: couldn't regulate room temperature very well, double beds....I'm 6'-1" and my feet hung over the end of the bed, small room, breakfast so-so.....coffee bitter, juice watered down, scrambled eggs were out of...

Thank Cookeville_Phil
Cadillac, MI
Reviewed 21 April 2017

This has always been a good place to stay, the rooms clean and very comfortable, right from the time you check in the desk person is very helpful and her dinner selections are worth listening to. The free breakfast is good and fresh and I'm sure we will be back the next time were in Asheville.

1Thank goodfellow55
About Hotel's Favourite Review
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy that you enjoyed our hotel. Thank you for taking the time to write your review. We hope to see you soon!

Reviewed 5 days ago NEW

We found this hotel to be clean and very comfortable. The bed was great! It was a very convenient location. Right next to a great outlet mall and only 10 minutes from Downtown. The price was outstanding!!

Thank Suzanne B
Deerfield Beach, Florida
Reviewed 6 days ago NEW

We had a lovely stay here. It is within walking distance to outlets, restaurants and other stores. It is also very close to the entrance of the Blue Ridge Parkway. Room was good, we have nothing to be negative about the room. Room was clean and breakfast was very nice. There are not a load of tables, but people share...

Thank grantham353
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for such a lovely review. We are happy that you enjoyed your stay at our hotel and that you found us to conveniently located. Our staff starts cleaning rooms at 9am and they entered the room since there was not a DND on the door. They should have left the tip until you checked out. We hope that...

Terre Haute, Indiana
Reviewed 1 week ago

This comfort suites was easy to find, great check in staff that was very helpful with the hotel and things to see, discount tickets to the Biltmore house. The rooms were big and the beds were very comfortable, clean and the whole place was very well maintained.

Thank Eric B
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are delighted that you enjoyed your stay with us! We hope to see you again soon!

Columbus, Ohio
Reviewed 3 weeks ago

Room was huge. TV was biggest I've seen in a hotel. Nothing was over the top but it was good for the price. Comfy bed, good shower, very clean. I would easily stay here again. Location is next to Outlet Mall and minutes from Biltmore and Farmers Market. The Waffle House next door was great!

Thank afwxguy2002
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are very happy that you enjoyed our large flat screen TV and your stay with us. We certainly hope that you choose us the next time you are in Asheville! Crystal Camacho Director of Sales

Washington DC, District of Columbia
Reviewed 5 weeks ago

Since Asheville is such a popular destination, hotels are busy on weekends, meaning, the breakfast room can be a little hectic. But with a member of staff in the breakfast room, it stays organized and clean. Even the waffle maker! Coffee and tea always available. Rooms are suites, so bigger than usual. Updated linens and room decor - I would...

Thank We-L0VE-Adventure
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your great review of our hotel. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back.

Kingston, New York
Reviewed 13 April 2017 via mobile

A Convenient location. Quick & easy ride to Biltmore & downtown. Clean room. Walls were thin, breakfast was "eh", and beds were only full sized but what do you expect for $75 a night. Overall not bad.

Thank Jen0719
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for sharing your feedback with us. We are happy that you enjoyed our convenient location. We appreciate your business and we hope that you will stay with us again!

East Bend
Reviewed 11 April 2017

It was very enjoyable. Rooms were comfortable and the staff was very courteous. We love the easy access to the malls and restaurants. Being so close to the one center made it easier for us to walk there everyday.

Thank Stan S
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you so much for your review! We appreciate your business and hope that you will visit us again!

Bowling Green, Kentucky
Reviewed 11 April 2017

Courteous staff. Clean rooms. Comfortable beds. Really nice breakfast. Convenient location within reasonable distance of main thoroughfares and attractions, including Vanderbilt's Biltmore Mansion. Shopping near as are restaurants.

Thank Royce V
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We appreciate your feedback. We are glad that you found our staff to be courteous and our rooms to be clean! Please stay with us again!

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC! ... more   less 

Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: RM423 - RM1,059 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Outlet Center staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
over a year ago
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a top floor away from the elevator.”
suzannebH6609SB, 25 May 2017 | Read review
“Our second nights stay our room was at the end of the hall next to the ice machine, we might have changed rooms but it was still quite.”
Z7097JVericb, 17 May 2017 | Read review
“Our room was facing the outlet center very quiet”
goodfellow55, 20 Apr 2017 | Read review
“we stayed on the fifth floor and it was very quiet .”
984stans, 10 Apr 2017 | Read review
“Avoid the rooms near the elevators”
TexTraveler1, 5 Apr 2017 | Read review
5 of 5
US$85* /night
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Prices are for 1 room, 2 adults
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