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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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1,221 Reviews from our TripAdvisor Community

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Start your review of Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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Hilton Head, South Carolina
Reviewed 3 days ago NEW

The hotel was clean, room spacious, staff very friendly and helpful. Nice indoor pool and jacuzzi and decent breakfast offered. Convenient to downtown, Biltmore, shopping, restaurants and other fun activities.

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Helpful?
Thank susy302
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear susy302, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your feedback will serve...

Evergreen, Virginia
Reviewed 3 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank A7358HLmichaelg
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Reviewed 4 days ago NEW

The hotel was very clean but very small. The size is not a negative as the front staff seemed to recognize you immediately. The staff was helpful. The rooms are on the small side for a suite. The beds are very comfortable and the windows open, which was nice. The breakfast buffet is included and had sausage, eggs, bacon, biscuits,...

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Helpful?
Thank Benjamin H
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Benjamin H, Thank you for your compliments to our staff, hospitality and breakfast layout. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience...

Atlanta, Georgia
Reviewed 4 days ago NEW

I visited Asheville on the weekend of March 17, 18, 19 to attend the Vintage Days in Asheville (that is a whole different review!) and stayed at this property. I am happy to say that the experience was a great one. The entire property looked like it had recently been renovated. Everything was new and clean. Rooms were large and...

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Helpful?
Thank stamand4122
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear stamand4122, Thank you so much for your compliments to our breakfast options and service. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. We only wish to give nothing but the best service to our guests, and to know that we...

Soddy Daisy, Tennessee
Reviewed 5 days ago NEW

Stayed here one night on a Tuesday in March with my twin 9 year old boys. It is located close to a main road. A Waffle House kinda sits in the same parking lot. Plenty of parking. 5 floors and we were on 5th floor. Elevator was fast. Plenty of luggage carts. The indoor pool and hot tub were very...

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Helpful?
1Thank aprilsumner
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear aprilsumner, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to...

Charlotte, North Carolina
Reviewed 6 days ago NEW

This hotel is a couple of minutes off the highway, and several hundred feet off the main road. Our stay was quiet, which is what we need for a decent night's sleep! Our king room was ample in size, and the amenities were satisfactory. The room was clean, quiet and dark at night, and the bed was comfortable enough. Plus,...

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Helpful?
Thank David C
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear David C, Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have...

Raleigh, North Carolina
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Lerasi
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Fort Wayne, Indiana
Reviewed 1 week ago

Not much to say about this hotel, except this is how a hotel is supposed to be! Check in was friendly and quick. The room was very clean and the beds were fantastic. Breakfast was good with a decent amount of options. With the renovation, Country Inn and Suites have moved away from the country feel, which was needed. It...

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Helpful?
Thank cowbell4332
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear cowbell4332, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We thank you...

Reviewed 1 week ago via mobile

We finally made it to Asheville to see the Biltmore. I wanted to find a place not too far from it. The hotels on site were a bit too pricey for me for a quick weekend trip. This hotel was more than adequate. The room was clean and fresh. The hotel staff was very nice and helpful. We had a...

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Helpful?
Thank Lisa-OH
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear Lisa-OH, Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. On behalf of our entire staff,...

Homer Glen, Illinois
Reviewed 1 week ago

Loved this hotel. Its newly renovated. In a great location near downtown Asheville. Pool was small and hot tub was small but it was nice and clean and new. Breakfast was decent. Staff was very helpful and friendly especially Kay! Would stay there again without a doubt!

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Helpful?
Thank dhalerz
S8AVL, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review

Dear dhalerz, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you...

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Near Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: RM465 - RM1,089 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn Asheville
Asheville Country Inn
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevator/vending machines.”
 of 5 bubbles B6741FEdavidc, 22 Mar 2017 | Read review
“Be sure to ask for a room that doesn't smell bad.”
 of 5 bubbles ledsmom, 14 Mar 2017 | Read review
“Back of the hotel faces a nice wooded area, and windows do open!”
 of 5 bubbles lauraa776, 13 Mar 2017 | Read review
“Rm 216 was VERY quiet, even being next to the stairs. The door closed VERY slowly and quietly.”
 of 5 bubbles larryv340, 10 Mar 2017 | Read review
“Stay on the back side away from the main road.”
 of 5 bubbles O2985FUsandrab, 4 Mar 2017 | Read review
5 of 5