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Holiday Inn-Asheville Biltmore West

Expedia.comUS$108*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$147*
US$108*
US$147*
US$108*
US$147*
US$108*
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Holiday Inn-Asheville Biltmore West
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453 Reviews from our TripAdvisor Community

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Showing 447: English reviews
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Reviewed 2 days ago NEWvia mobile

We checked into this hotel after leaving another disappointing hotel down the street. The rooms were nice and clean and staff were polite and courteous. The pool and hot tub were actually warm and inviting. The restaurants food was delicious and very convenient being inside hotel. The only downfall was we couldn't access outside pool area to get some sun...

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Helpful?
Thank kc52175
Indianapolis, Indiana
Reviewed 3 days ago NEW

When we checked in Chris was outstanding. He took time to explain dining options, gave me maps to the area with areas highlighted for the activities we were looking for. He was very friendly and made us feel very welcome. Amanda was the breakfast attendant. We had the buffet every morning, which was very reasonably priced. She didn't just pour...

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Helpful?
Thank denrahn
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for letting fellow travelers know about the service you received during your stay with us! We will be sure to share your comments with Chris and Amanda so they know how much they are appreciated!

Columbus, Ohio
Reviewed 3 days ago NEWvia mobile

Wife and I typically stay in Holiday Inn Expresses but occasionally stay in other IHG hotels. Our experiences are almost always very good! The only problem with this Holiday Inn is the difficulty in making a left turn out of the motel and very quickly moving to the right to get onto I40 east. Other than that, no complaints.

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Helpful?
Thank Joseph J
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let fellow travelers know about your stay with us! We do know it can be a hassle trying to make a left turn out of the front of the hotel, so we recommend going around the back, where there is a right turn instead, and a much easier path to the interstate on-ramp....

Reviewed 4 days ago NEW

My husband and I are members of IHG and stay in Holiday Inn's whenever available. We are both retired and able to travel more. We stayed at H.I. Biltmore west for 6 days. Our first impression was that it was brand new, only to find out that it was 20 years old, but recently redone.. We requested a room on...

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Helpful?
Thank linda j
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let fellow travelers know how much you and your husband enjoyed your stay with us!

Greensboro, North Carolina
Reviewed 1 week ago

Clean and comfortable with a reasonable price tag. It is a little way out of Asheville but there is free parking and getting into Asheville is easy enough. It's a good base for reaching all the other attractions around the area too.

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Helpful?
Thank danidi0
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location. While are are glad to hear that you enjoyed your visit with us overall, we do hope to see you again during your next visit to Asheville, so that we can have an opportunity to give you an even better stay next time!

Farmington Hills, Michigan
Reviewed 2 weeks ago via mobile

We went here before and again enjoyed our stay. Room is very standard but clean. The high ceiling lobby with glass elevators and all is very unique and a relaxing place to hang out. Breakfast buffet is complete and staff is very kind.

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Helpful?
Thank Carlo d
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to share how much you enjoyed your stay with us! We are so glad that you enjoyed our lobby and breakfast buffet!

rockford ,IL
Reviewed 3 weeks ago via mobile

We stayed two nights here. The hotel is very clean and despite being full, it was quiet. The beds were comfortable and the room was well laid out. It had a small refrigerator, but lacked a microwave. The staff is very friendly and helpful. There are free guest laundry facilities. Our only disappointment was that the TV would not allow...

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Helpful?
Thank teachem4
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location, and for telling us both what you loved about your stay, and your suggestions for future considerations. We wish you safe travels and hope to see you again soon!

Reviewed 3 weeks ago

I had a function to attend for my children and we needed a place that was close by. They have many hotels and Inns close by but this was nice because they are not far from the Outlets, there is a shuttle to and from the outlets for a little fee, there was complimentary breakfast, pool and hot tub, the...

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Helpful?
Thank Makiba S
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for your review. We are so thrilled to hear that you enjoyed your stay with us, and we look forward to welcoming you back to the Asheville area!

Fremont, Indiana
Reviewed 4 weeks ago via mobile

I have made this my personal choice in the Asheville area for several years. It's an older property but well maintained and clean. Room are very comfortable and the beds are comfortable. Location gives great access to both I 40 and I 26. This property offers Shuttle service to downtown Asheville, but I have never used it.

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Helpful?
Thank Raymond S
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location. It's always great to hear from our regular guests! We really appreciate your continued business, and we look forward to welcoming you back during your next trip to the area.

Chicago, Illinois
Reviewed 4 weeks ago

Inadvertently ended up staying at this same hotel 2 years in a row (because I did not review it last year!) As soon as we drove up, I remembered my mistake. Clean rooms and comfy bed, but since this is still a smoking hotel, even our non-smoking room smelled like stale cigarettes - including the clean bath towels. There was...

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Helpful?
Thank MomOfEMM
Rayna L, Guest Relations Manager at Holiday Inn-Asheville Biltmore West, responded to this review

We regret to hear that you did not enjoy your stay with us due to the issues that you mentioned, and we thank you for bringing them to our attention. Housekeeping and management have been informed of these problems to ensure that they are taken care of. We hope this experience has not deterred you from choosing to stay with...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more   less 

Additional Information about Holiday Inn-Asheville Biltmore West

Address: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: RM484 - RM1,069 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Travelocity, IHG, Hotels.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn-Asheville Biltmore West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn
Hotel Style:
#25 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn-Asheville Biltmore West staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn-Asheville Biltmore West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are on the 6th floor and facing east. Had nice view of the mountains, even though weather had an impact on the view.”
denrahn, 24 Apr 2017 | Read review
“We liked the inside rooms”
lindajF1856CE, 23 Apr 2017 | Read review
“The baconies hang inside the lobby (weird right?) so don't pay extra for one of those.”
danidi0, 15 Apr 2017 | Read review
“I preferred a room not overlooking the lobby/pool area.”
skiwithapro, 12 Mar 2017 | Read review
“Book early in fall”
Mbricker69, 24 Feb 2017 | Read review
5 of 5
Expedia.com
US$108* /night
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Booking.comUS$108
HolidayInn.comUS$108
TripAdvisorUS$108
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Prices are for 1 room, 2 adults
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