We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn-Asheville Biltmore West

435 Smokey Park Hwy, Asheville, NC 28806-1028
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
View deal
Free cancellation until 29/08/21
Reserve now, pay at stay
View deal
Free cancellation until 29/08/21
Reserve now, pay at stay
View deal
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (125)
Room & Suite (57)
Dining (11)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn-Asheville Biltmore West
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#41 of 79 hotels in Asheville
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Highchairs available
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Outdoor furniture
Picnic area
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Blackout curtains
Air conditioning
Dining area
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Seating area
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Russian, Spanish, Hindi
582Reviews3Q+A100Room tips
Traveller rating
  • 186
  • 210
  • 113
  • 40
  • 33
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Charlene A wrote a review 4 Apr
Bloomington, Indiana597 contributions256 helpful votes
Do NOT let them put you in 215 even though it is GREAT for a dog. The elevator motor noise was obnoxious until everyone finally went to bed. Hotel is VERY clean, bed was excellent, staff was very professional and kind. Did not use the restaurant. I would definitely stay again but NOT in 215.
Read more
Date of stay: April 2021
Sleep Quality
Room Tip: NOT 215 because of elevator motors.
See more room tips
Response from Meredith Lawrence, General Manager at Holiday Inn-Asheville Biltmore West
Responded 3 days ago
Dear Charlene A, Thank you for staying with us and providing feedback! I am delighted you had a good stay overall, but sorry you were so disturbed by the elevator. The next time you visit us, just let us know you need to be away from the elevator and we will do our best to get you into a room that better suits you.
Read more
williamtraveler9 wrote a review Feb 2021
North Carolina115 contributions16 helpful votes
Lobby was impressive and well-kept, and our room looked updated and clean. We really enjoyed the bar, we happened to be there during some snow and it was the perfect spot. Food & beers were super tasty and overall great service. 10 minutes to downtown, can't beat it. Thanks for the great stay, we'll be back!
Read more
Date of stay: February 2021
Sleep Quality
Room Tip: ask for renovated room
See more room tips
Response from Meredith Lawrence, General Manager at Holiday Inn-Asheville Biltmore West
Responded 4 weeks ago
Dear williamtraveler9, Thank you so much for staying with us and we look forward to your next visit - you'll have to come see us in Spring and check out the Blue Ridge Parkway.
Read more
cpriano87 wrote a review Nov 2020
2 contributions
Does your idea of the perfection vacation include hearing your neighbors’ conversation from across the hall echoing into your room? Then this is the place for you! TV interference on every channel, no drinks in vending machines, but the front desk said we could take a 5 minute walk to the gas station (!) The tub didn’t work, dog fights at midnight and waking us up early in the morning! Need I say more?
Read more
Date of stay: November 2020Trip type: Travelled as a couple
toothfairy0904 wrote a review Oct 2020
Chicago, Illinois322 contributions50 helpful votes
Our family enjoyed our stay! The lobby was very open/spacious, clean, and fairly well maintained. One time the elevator was quite wet and slippery. Our shower handle was missing a screw, so the whole handle would fall off easily. We did notify someone at the front desk.The pool was fun because it’s indoor/outdoor (connected) and there’s a hot tub. The bottom of the pool didn’t look the cleanest, but it was still a fun swim. Our room was neat and clean. There was even a note notifying us of when construction/remodeling was starting/ending each day. The hotel did have sanitizer in the elevator and one spot by the front desk, but it would’ve been nice to have some near the front doors, exercise room (especially after sweat!), and a wipe station/sanitizer area near the luggage carts... especially after doors were open/closed manually during covid times. It definitely was a convenient location and worked out great getting to downtown Asheville. Would recommend this hotel.
Read more
Date of stay: October 2020Trip type: Travelled with family
Response from Meredith Lawrence, General Manager at Holiday Inn-Asheville Biltmore West
Responded 24 Oct 2020
Dear toothfairy0904, Thank you for staying with us! We do have a wipe station by the luggage carts, but I think people only see the trash can portion and don't notice the wipes popping up from the top. Maybe we need a sign to make that more visible. I really appreciate how detailed your review is - we use this information to improve our performance and service and I will follow up with maintenance about the shower handle and the pool; they should be "vacuuming" the pool each day. We look forward to seeing you again soon! Meredith Lawrence General Manager Holiday Inn Asheville-Biltmore West
Read more
Lauree wrote a review Sep 2020
Chicago, Illinois6 contributions3 helpful votes
After driving from far west suburbs of Chicago in horrific weather, I found myself at the door of this Holiday Inn at 3 am. I was (I am disabled with 4 month old “in training” service dog ) completely exhausted and could barely get out of my vehicle. I was 2 hours from my son’s at this pointy and yet could barely move after almost 17 hours in the car! To the rescue came the Security Team (Jay and AJ) to my rescue! In pouring horrific thunderstorms, Jay took the pup running around the building (I had NO idea how I was going to accomplish this!) to do her business while AJ secured me and my belongings and with the help of the young lady (cannot remember her name - so sorry!) got me checked in to my room and all belongings there as well - with Jay bringing me pup to my room! I am a retired flight medic who now is an on- air personality in radio and in all of the places I have stayed have NEVER been shown this empathy and kindness! I cannot thank the staff enough as in the morning, the ladies were in the hall and when I opened the door was asked if I needed assistance or breakfast! Holiday Inn West, you have won my heart and my thanks! You are all wonderful and should be praised! All of my best! Laurie 💜 and Cleopatra 🐾🐾
Read more
Date of stay: September 2020Trip type: Travelled solo
2 Helpful votes1 Save
Response from Meredith Lawrence, General Manager at Holiday Inn-Asheville Biltmore West
Responded 30 Sep 2020
Dear Laurie and Cleopatra, Thank you so much - that is wonderful to hear! We love taking care of people, whether they're just stopping over or on an extended trip to the mountains. And we especially love it when guests bring their pets - you have to bring her back soon so we can see how much she's grown!
Read more
US$103 - US$219 (Based on Average Rates for a Standard Room)
holiday inn-asheville biltmore west hotel asheville, asheville holiday inn
United StatesNorth CarolinaNorth Carolina MountainsAsheville
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn-Asheville Biltmore West
What are some of the property amenities at Holiday Inn-Asheville Biltmore West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn-Asheville Biltmore West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn-Asheville Biltmore West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn-Asheville Biltmore West?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn-Asheville Biltmore West?
Conveniently located restaurants include FATZ, Cracker Barrel, and El Chapala Mexican Restaurant.
Are there opportunities to exercise at Holiday Inn-Asheville Biltmore West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn-Asheville Biltmore West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn-Asheville Biltmore West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn-Asheville Biltmore West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn-Asheville Biltmore West?
The staff speaks multiple languages, including English, Spanish, Russian, and Hindi.
Are there any historical sites close to Holiday Inn-Asheville Biltmore West?
Many travellers enjoy visiting Historic Cotton Mill Studios (7.3 km).