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    Holiday Inn-Asheville Biltmore West

    435 Smokey Park Hwy, Asheville, NC 28806-1028
    011 60 1-800-81-8081
    Hotel website
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    29/10/2017 30/10/2017
     5 people are viewing this hotel
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    US$117US$126
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    Traveller (65)
    Room & Suite (23)
    Pool & Beach (8)
    Overview
    • Excellent29%
    • Very good40%
    • Average20%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn-Asheville Biltmore West
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    Write a Review
    Reviews (496)
    There are newer reviews for Holiday Inn-Asheville Biltmore West
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    121 - 125 of 489 reviews

    Reviewed 4 July 2016 via mobile

    Room 422 - Beds are NOT comfortable. We could not get the room temperature to work correctly. It was so hot all night. Also, stay away from the 435 Grill. The service wasn't good, the wine was bitter like it had been left open too...More

    1  Thank Melissa S
    Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 8 July 2016

    Thank you for letting us know about your experience during your stay with us. We regret to hear that we failed to deliver the type of five-star experience that our regular guests have come to know us for, and we apologize for that. We hope...More

    Reviewed 4 July 2016

    Passing through Asheville on our way to the coast. 3 stars is a generous rating for this property if it weren't for the ease of check-in, efficiency of the staff, and clean pool area. Hotel appears to have had some updates. Our bathroom and mattress...More

    Thank Cemmo1
    Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 8 July 2016

    Thank you for taking the time to review our location. While we are glad to see that you did enjoy so many aspects of your stay and the service you received, we apologize for the damage to the armoire in your room. We thank you...More

    Reviewed 25 June 2016

    I was pleasantly surprised by the cleanliness of the room after seeing some other reviews. The hotel in general is clean but they have some issues that need to be addressed. Their was only one girl at the front desk that was friendly and unfortunately...More

    Thank nascarlady
    Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 8 July 2016

    Thank you for letting us know about the issue you encountered during your stay. Your comment has been shared with management in order to ensure that these problems are resolved.

    Reviewed 19 June 2016 via mobile

    Our room on the outside of floor 2 had a very noisy and blowy HVAC unit under the window that woke us up at night and made the desk impossible to use during the day. The wifi was spotty in this room too. Our traveling...More

    Thank Tiggerlilly51
    Response from IHGService, Guest Relations Manager at Holiday Inn-Asheville Biltmore WestResponded 5 July 2016

    Dear Tiggerlilly51, Thank you so much for taking the time to leave us your feedback. I am sorry for the inconvenience the air conditioning system unit may have caused you. Your review is vital for improving the service and quality we offer to our valued...More

    Reviewed 17 June 2016 via mobile

    This was our honeymoon and overall it was a 3-4 experience. Of course with all Holiday Inn's(not express) u have no free breakfast but can get it at hotel restaurant. I knew that before I booked. The room was nice overall and the bed was...More

    Thank Jack K
    Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 21 June 2016

    Thank you for letting us know about the experience you had during your stay with us, and for bringing the issue with the black-out curtain to our attention. (Or in this case, the not-so-black-out curtain.) We will have it replaced ASAP, and we do apologize...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • US$110 - US$304 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Family Hotel in Asheville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 156
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, IHG, Priceline, Orbitz, TripOnline SA, Hotwire, HotelQuickly, getaroom.com and Cancelon so you can book your Holiday Inn-Asheville Biltmore West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Holiday Inn-Asheville Biltmore West Hotel Asheville ,
    • Asheville Holiday Inn
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    Traveller (65)
    Room & Suite (23)
    Pool & Beach (8)
    Dining (7)
    Hotel & Grounds (52)
    Bathroom (9)
    Business Centre & Event Rooms (2)
    Nearby
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    265 reviews
    9.23 km away
     
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    824 reviews
    10.50 km away
     
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    3 reviews
    8.15 km away
     
    Nakon Motel
    15 reviews
    3.14 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Asheville Outlets
    153 reviews
    4.68 km away
    Western North Carolina Farmers Market
    181 reviews
    3.94 km away
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    63 reviews
    6.07 km away
    Carrier Park
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    5.59 km away
    Ask a question
    Questions & Answers
    hell0cam
    20 December 2016|
    AnswerShow all 5 answers
    Response from tammy25donald | Reviewed this property |
    Less than 15 miles
    1
    Vote
    carquint
    25 November 2014|
    AnswerShow all 6 answers
    Response from kythoro | Reviewed this property |
    I had a non-smoking room. Safe travels!
    0
    Votes
    Room Tips
    "Balcony room facing pool."
    Read review
    "Try to get a room away from elevator, the buzzer when the doors open is a little loud."
    Read review
    "Look over the mountain"
    Read review
    "On of the rooms that overlook the lobby"
    Read review
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