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Boston Marriott Copley Place

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#52 of 83 Hotels in Boston
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Boston Marriott Copley Place
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3,008 Reviews from our TripAdvisor Community

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There are newer reviews for Boston Marriott Copley Place
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Showing 2,705: English reviews
Connecticut, USA
Reviewed 1 week ago

On a recent business trip to Boston, I stayed at this Marriott property. I am a frequent Marriott guest and stay at their properties worldwide. This was probably the most unpleasant visit I've experienced. Check-in for Elite members took 20 minutes. It's the luck of the draw, but there were several hundred high school students there for a conference, as...

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Helpful?
1Thank ConnecticutDad2010
Management response:

Dear ConnecticutDad2010, Thank you for providing your feedback regarding your recent stay with us at the Boston Marriott Copley Place. We typically receive positive feedback regarding the efficiency of our elevators and I am so sorry that your experience was anything less than perfect. I will be sure to pass your feedback on to the appropriate team to ensure that...

Reviewed 1 week ago via mobile

I had an amazing stay here! The location was perfect, I can get anywhere very easily and quickly. The staff was very friendly and helpful. The room was spacious and comfortable! I got room service also and the food came up very quickly and tasty. I would definitely stay here again when I visit Boston!

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Helpful?
1Thank Asha T
Rowena K, Manager at Boston Marriott Copley Place, responded to this review

Dear Asha T, Thank you for your fond comments of your recent stay with us at the Boston Copley Marriott Place. It is so nice to know that all of your needs were met! The entire team works very hard to ensure that each customers has a brilliant stay! We are glad you enjoyed yourself and look forward to your...

Boston
Reviewed 1 week ago

I live 2 miles from this hotel but stayed overnight with work one night. I loved the place. My only complaint is no free wifi. Kinda Cheap for such a huge chain. I would recommend this hotel to anyone I know coming for a visit.

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Helpful?
Thank Terrence W
London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed in this hotel for 8 days during a fact finding trip ahead of our relocation. From the minute we arrived till we left, the service was outstanding. The staff here are the true stars of the show - everyone from housekeeping to concierge to valet to the restaurant staff were just so accommodating and friendly. This is truly...

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Helpful?
1Thank Whatmummywore
Management response:

Dear Whatmummywore, Thank you for your kind feedback in regards to your recent stay with us. I am so glad that you were able to take advantage of our restaurant along with our new Room Service program Fresh Bites. I was delighted to see your kind comments regarding our staff as well. I will be sure to share your comments...

uk
Reviewed 2 weeks ago via mobile

Arrived here on the evening of march 9th with a small group of colleagues. Very efficient check-in and was given room 2801. The hotel was hosting a massive group that had 3/4 of the hotel rooms, so the staff had had a super busy and , I'm sure, stressful day. Nonetheless, the service, and welcome I received from the front...

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Helpful?
1Thank ianbeale
Rowena K, Manager at Boston Marriott Copley Place, responded to this review

Dear ianbeale, Thank you for your Outstanding rating and the fabulous comments of our staff. You were absolutely correct when you stated that we must have been extremely busy! Believe it or not we look forward to the busy days, for some reason it puts us on our A game... I am so happy that you had a remarkable stay...

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

One of the largest hotels in Boston and have been waiting 5 hours for a standard king room to open up. Understand normal check-in is at 4pm but really? Don't put on the website the website an option to request early check in.

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Helpful?
Thank DCAMichael
Michelle D, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear DCAMichael, Thank you for taking the time to review our hotel. I apologize that we did not meet your expectations during your visit to the Boston Marriott Copley Place. We make every effort to accommodate early check-in requests and I regret that due to unforeseen circumstances we were unable to register you prior to 4pm. Rest assured that your...

New York City, New York
Reviewed 2 weeks ago

I last reviewed this in 2007 when it was in dire need of an update but we stayed here a few months ago and really loved it. It underwent a remodel sometime in the last 7 years I think and it really is nice. The hotel itself is a solid 4 in every way, nice decor, clean, nice and professional...

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1Thank wendywendy
Amherst, New York
Reviewed 2 weeks ago

This is the second time I've come here and it's hard to be disappointed. It is a great strategic point to go from when traveling by subway around the city as there are a few stops nearby. Many restaurants are just a few minutes walk away from the hotel at Prudential/Copley area. Legal Seafood, Au Bon Pain, California Pizza Kitchen,...

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Thank Michael L
Bayside, New York
Reviewed 2 weeks ago

I stayed at the Marriott for a business trip I was on. I was put on the 28th 18th floor with a spectacular view of Boston! My room was very clean and the staff there was great. The food at the hotel was good! There is a bar downstairs that was pretty cool at night. It was very busy. It...

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Helpful?
Thank Joeylan
David R, Manager at Boston Marriott Copley Place, responded to this review

Thank you for the amazing review! We have some spectacular city and river views from our upper floors. Thank you for the positive note about our housekeeping hosts keeping your room clean and about the vibe at Champions in the evenings. We are very proud of our hotel, service, and food and hope to have the chance to serve you...

Reviewed 2 weeks ago via mobile

Arrived for a weekend. Easy to book. Less than 10 mins. From arrival to be in the room. Big rooms, very well equipped and very clean. The hotel located in the center of boston, just next to copley square and minutes from the public library and newbury street. The hotel has bridge to prudential center mall and actually, you can...

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Helpful?
Thank sasanat

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Champions
Champions
Cuisines: American, Bar
No photo provided
Connexion Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 

Additional Information about Boston Marriott Copley Place

Address: 110 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: RM1,187 - RM3,021 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Travelocity, Agoda and Jetsetter so you can book your Boston Marriott Copley Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston
Hotel Style:
#22 Green Hotel in Boston
#37 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Copley Place staff and other travellers.
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Questions? Get answers from Boston Marriott Copley Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge floor, 28th!!! Amazing view”
 of 5 bubbles saracG8174PI, 23 Mar 2017 | Read review
“get a corner room river view if at all possible!”
 of 5 bubbles learn2lovethis, 21 Mar 2017 | Read review
“Ask for a river view and stay on the Concierges Floor.”
 of 5 bubbles arteach424, 16 Mar 2017 | Read review
“Choose a room on high floor with a view”
 of 5 bubbles michaelaN931BT, 16 Mar 2017 | Read review
“The higher you room is, the better the view.”
 of 5 bubbles michaellQ1119ZS, 7 Mar 2017 | Read review
5 of 5