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Hilton Boston Back Bay

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Hilton Boston Back Bay
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2,600 Reviews from our TripAdvisor Community

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Showing 2,362: English reviews
Reykjavik, Iceland
1 review
Reviewed 3 days ago NEW

I staied at Hilton for two nights for business conference. A great choice for that kind of visit and for a short visit in Boston. The location is great, in a walking distance of central Boston. The room was lean and at good size with a big and comfortable bed. Great location for a business confrenses and group meetings.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lilja U
Isafjordur, Iceland
1 review
Reviewed 3 days ago NEW

Good service, polite, helpful and good staff. Lovely and calming atmosphere. Gloria at the restaurant is wonderful and nice. Good food and just a short walk to Newbury street where you can walk around and or shop.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ernabjorkj
New York City, New York
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW via mobile

I stayed at this hotel with a friend visiting from outside the country. I have Hilton Diamond status, and I wanted to make sure that my friend had a good experience. The hotel happened to be priced very high for the weekend...however it is Boston, and hotels are frequently priced very high. I called first before using the mobile app... More 

Helpful?
Thank ChadNYC212
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We would first like to thank you for taking the time and effort to write a review about your stay with us. Your comments provide us with valuable feedback that we take into consideration in order to provide an exceptional guest service experience. On that note, we would like to sincerely apologize for failing to exceed your expectations during your... More 

west midlands
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

Not a full service hotel as stated.Starbucks coffee house advertised as morning lunch and night-wrong opened at 6-30am closed a between 2/3pm and staffed by one of the rudest employees I have had the misfortune to come across in any Starbucks ever.Walls in room absolutely paper thin are able to hear toilets flushing from both sides and every other noise... More 

Helpful?
Thank coventryWestMidlands
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time and effort to write a review about your recent stay at the Hilton Boston Back Bay. It is important that we constantly take guest comments into consideration so we appreciate the feedback you have provided. On another note, please accept our deepest apologies for failing to exceed your expectations. We have informed the Director... More 

Boston, Massachusetts
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

Family trip to Boston. We had 4 rooms. Terrific service and hotel . Great location so close to many Biston attractions like the Chrustuan Science main headquarters, very helpful staff. Great stay. Great hotel pool.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ger K
North Andover, MA, United States
1 review
Reviewed 5 days ago NEW

I had called the Hilton Back Bay at 9:00am the morning of our arrival to ask for a 1:00pm check-in time, the women I spoke to ensured me that our early arrival would not be a problem and to head down to the hotel. We took the early train & subway to Prudential Station and arrived at 1:30pm, our room... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 921ericaz
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We would first like to thank you for taking the time and effort to review the Hilton Boston Back Bay on your most recent stay. As we continually strive to uphold the Hilton Values and culture, it is important for us to take guest comments into consideration in order to improve our guest service experience. We appreciate your feedback and... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW via mobile

Great spot if you want central location. Waking distance to lots of hot spots! Staff were very helpful, booking a bus to Wrentham for us to get all the bargains.!!! We were in a very small room, for 4 people, the staff kindly moved us to a bigger room. We didn't dine here but the menu looked good. We had... More 

Helpful?
Thank roncalligirl
Bloomfield, Connecticut
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

The Hilton Back Bay is fantastic. Large rooms with comfortable beds. The location is perfect for exploring, shopping, dining. Staff was friendly and helpful. One of the best hotels stays I've had in a long time. Top of my list for Boston.

Helpful?
Thank TennisFan860
Boston, United States
1 review
Reviewed 5 days ago NEW

Wonderful location,wonderful amenities. This hotel was very close to all transit (meta station) Very close to boylston street with a ton of great restaurants and coffee shops to choose from. Highly recommend!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank N1676BBtiffanyh
Port Washington, United States
1 review
Reviewed 5 days ago NEW

Great staff, great room, Boston is a great city. I could not have asked for a more satisfying experience. From the check in to the check out, everything was perfect. Thank you very much for a very, very positive experience! I would definitely return to the Hilton Boston Back Bay!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jamesnB8566HO

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more   less 

Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Region: United States > Massachusetts > Boston > Back Bay
Price Range: RM496 - RM1,916 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, HotelsforEveryone, Priceline, Hotels.com, Travelocity and Booking.com so you can book your Hilton Boston Back Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#45 Romantic Hotel in Boston
#45 Family Hotel in Boston
#47 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Back Bay staff and other travellers.
29 questions
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Questions? Get answers from Hilton Boston Back Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Another hotel”
 of 5 bubbles coventryWestMidlands, 29 Nov 2016 | Read review
“try facing to Prudential”
 of 5 bubbles estherPR, 16 Nov 2016 | Read review
“Avoid rooms facing west when temp in daytime is near 60 or above.”
 of 5 bubbles bobsV2461PL, 5 Nov 2016 | Read review
“Double lock your doors, great views on 22nd floor”
 of 5 bubbles Sugarplum919, 30 Oct 2016 | Read review
“Try for a high floor facing Northwest towards the Charles River”
 of 5 bubbles pasowine, 25 Oct 2016 | Read review
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