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Hilton Boston Back Bay

2,955 reviews
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Traveller (461)
Room & Suite (279)
Pool & Beach (46)
Overview
  • Excellent36%
  • Very good41%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“prudential center”(243 reviews)
“diamond lounge”(74 reviews)
“great location”(457 reviews)
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Hilton Boston Back Bay
Special Offer: Double Points,Every Stay
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,955)Write a Review
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Traveller rating
1,005
1,030
434
150
70
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1,005
1,030
434
150
70
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All reviewsprudential centerdiamond loungegreat locationfenway parkcorner roomboylston streetcharles rivernewbury stred sox gamebusiness centerhigh floorgreen lineparking garaget stopfew blocksfreedom traildalton
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1 - 5 of 2,689 reviews
Reviewed yesterday

One of the best hotels we have stayed. Best location in Boston. Close to shopping and museums -walking distance. It is lie a home away from home with very friendly Hilton staff. Thank you for being there

Review collected in partnership with Hilton Hotels & Resorts
Thank 925fahrik
Hotel's Favourite
Reviewed 3 November 2017 via mobile

Very friendly clerk at checkin, made Restaurant reservation for us. Room was on 17th floor nice view, quiet and importantly clean. Our free continental breakfast was very good with eggs bacon fruit variety of pastries. Also enjoyed the snacks and drinks in the late afternoon....More

Thank CDM49
Response from HiltonBostonBackBay, General Manager at Hilton Boston Back BayResponded 6 November 2017

CDM49, Thank you for taking the time to rate your stay at the Hilton Boston Back Bay. Our team members are thrilled that your stay with us warranted a 5 star review from you. We look forward to the next time you stay with us...More

Reviewed 2 days ago

I’m not going to go into specific details about my stay, however this hotel is nowhere near the quality of urban Hilton’s. As long as you get a great rate and you need to be near the convention center, that’s the only reason to stay.

Review collected in partnership with Hilton Hotels & Resorts
Thank jlturnernj
Reviewed 2 days ago

Was in Boston for a night. Staff was super helpful and easy to work with. The hotel is undergoing construction and some of the rooms have been renovated and some not. Ours was renovated, but no wi-fi yet. The lobby is being renovated so the...More

Thank welligrl
Response from HiltonBostonBackBay, General Manager at Hilton Boston Back BayResponded yesterday

Welligrl, Thank you for taking the time to leave a review for our property. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. It is important that we accommodate all your needs and would...More

Reviewed 4 days ago

The hotel staff lied to me. This included the manager. I am a Hilton Honors member, but I do not like to stay in a hotel where the staff cannot be trusted. Prior to this happening, I was told I had to walk back to...More

Thank Mike B
Response from HiltonBostonBackBay, General Manager at Hilton Boston Back BayResponded yesterday

Mike B, We appreciate the time you took to rate your stay at the Hilton Boston Back Bay. It is unfortunate that your stay with us was not exemplary as reflected in the rating. Our priority is to create positive, memorable, guest service experiences and...More

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Traveller (461)
Room & Suite (279)
Pool & Beach (46)
Dining (29)
Hotel & Grounds (270)
Bathroom (45)
Business Centre & Event Rooms (6)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$126 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
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