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Fairmont Copley Plaza, Boston

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#23 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Copley Plaza, Boston
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2,622 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Copley Plaza, Boston
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Showing 2,453: English reviews
Oklahoma City, Oklahoma
Reviewed 21 July 2015

This was my first trip to Boston and the Fairmont was the perfect place to stay. It was easy to reach by using the airport Logan Shuttle ($5 only!). The hotel exterior and lobby are just beautiful. It felt like staying in a very very rich person's historic home. There were lots of great restaurants and places to check out...

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Helpful?
1Thank Jennifer K
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

It was wonderful having you with us at the Fairmont Copley Plaza, and thank you for taking the time to share your review with us here on tripadvisor. I am absolutely delighted that your stay with us left such a positive impression: from our location on Copley Square, across from the Boston Public Library, well trained colleagues, décor and the...

indiana
Reviewed 21 July 2015 via mobile

Beautiful hotel with neat architecture. Good mix of old and new. Rooms were good sized and comfortable for 4. Great location and fun place to stay. Concierge was helpful with dinner recommendations and kids enjoyed resident dogs. Did get a little bit of attitude from housekeeping as one of the children put privacy sign up so room got cleaned late...

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Thank pastabean
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Jeff, Thank you so much for your kind recommendation of the Fairmont Copley Plaza. It was our privilege to be able to personalize your stay with us. We are grateful for your loyalty and sincerely appreciate your kind comments for our colleagues. We look forward to welcoming you back soon! Warm Regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

Baton Rouge, Louisiana
Reviewed 21 July 2015

I'm so tired of 5 star properties charging for wifi! What is up with that? All mid-level hotels have gotten the message. I don't like to get nickel and dimed when traveling first class. Otherwise, this place was lovely.

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Helpful?
Thank Cathy C
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback with us here on tripadvisor. I'm sorry to hear that your experience was lessened by our handling of your wifi access. I’d like to take this opportunity to point out that members of our loyalty program receive complimentary wifi. Fairmont President’s Club is also free to join and includes many additional benefits. If there...

Edmonton
Reviewed 21 July 2015

This hotel stands high above the average in Boston - service and comfort is excellent - they always made us fell welcome and at home. A special recognition by the staf of our 30th anniversary was going beyond the normal customer service - they delivered chnampange and strawberrries to our room just after we arrived.

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Helpful?
Thank Tony P
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

We’re so pleased that you enjoyed your stay with us at the Fairmont Copley Plaza while celebrating your 30th Anniversary. We are grateful for your loyalty and sincerely appreciate your kind comments for our colleagues. Please come back soon! Warm Regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

Chicago, Illinois, United States
Reviewed 20 July 2015

Absolutely outstanding hotel in Boston. The gold level service was wonderful. Everyone at this hotel were helpful and friendly. Fairmont is working to be my hotel of choice. Stayed at the Fairmont Seattle two days after this visit and found it wonderful too.

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Thank Alec R
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

We’re delighted to hear that you enjoyed your recent stay at the Fairmont Copley Plaza. Thank you for your compliments of the Food & Beverage offerings and amenities on Fairmont Gold. I will be sure to share your review with our colleagues. We look forward to welcoming you back in the future. Warm regards, Carlos Bueno Hotel Manager

California
Reviewed 19 July 2015 via mobile

the hotel is very pretty! they have 2 hotel dogs that greet you when you enter the hotel. the beds are very comfortable. the hotel is located in a little square and 3 minutes from the Boston park. the employees are very nice. i would highly recommend staying here!

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Thank Emily C
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

It was wonderful having you with us at the Fairmont Copley Plaza. Thank you for taking the time to share your review with us. I appreciate your feedback of regarding our canine ambassadors Catie and Carly, we are very fortunate to have them as part of our team. I will be sure to share your compliments with the entire team....

A TripAdvisor Member
1 review
Reviewed 19 July 2015 via mobile

The Fairmont Gold Floor is like a "hotel within a hotel". Yes, it is pricey, but can make a huge difference in the quality of our family vacations. Our most recent Gold Floor visit was this weekend at the Fairmont Copley Plaza in Boston. When we checked in for our Gold Floor suite, we were immediately upgraded to the Presidential...

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Thank A TripAdvisor Member
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing such a wonderful review of the Fairmont Copley Plaza. We appreciate you giving us an opportunity to deliver a memorable experience for your entire family. We pride ourselves on providing warm, sincere and engaging service that ensures our guests feel valued, Emily certainly achieved that. I will share your gracious compliments with our entire Fairmont Gold...

Worcester, England, United Kingdom
Reviewed 18 July 2015

This was our base for our visit to Boston this March. The hotel was in a great location near to the Prudential Centre. Even though we visited during the coldest winter in history all the staff were very pleasant and helpful. The rooms were a decent size and the lobby areas were nice and provided complimentary hot chocolates in the...

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1Thank Amy F
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. We are glad that winter is behind us and incredible proud of the efforts of our team during the snow storms. I will be sure to share your compliments with our colleagues, they will be...

Telluride, Colorado
Reviewed 18 July 2015

We stayed at the Copley for 1 night to celebrate a friends birthday. Laura greeted us upon check in, she was warm and engaging. I just mentioned that it was my friends birthday and we were celebrating in the city. The next thing I knew we had a Boston cream pie and champagne delivered to our room. The accommodations were...

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Helpful?
Thank Chantry D
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you so much for your kind recommendation of the Fairmont Copley Plaza. Laura was pleased to hear that you enjoyed the Boston cream pie. We are grateful for your loyalty and sincerely appreciate your kind comments for our colleagues. Please come back soon! Warm regards, Carlos Bueno Hotel Manager

London, United Kingdom
Reviewed 18 July 2015

We stayed in the Gold floor and had exclusive access to the Lounge where they provided a Breakfast selection, canapés during the day and evening. There is dedicated staff for this level and they ensure that all your needs are catered; a special thanks to Alison and Emily. Our room overlooked Copley Square and it was a pleasure to see...

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Thank BigPhil1958
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

It was wonderful having you with us at the Fairmont Copley Plaza, and thank you for taking the time to share your review with us here on tripadvisor. I am absolutely delighted that your stay with us left such a positive impression: from our location on Copley Square, across from the Boston Public Library, well trained colleagues, décor and Oak...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116-5002
Region: United States > Massachusetts > Boston > Back Bay
Price Range: RM853 - RM2,169 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#15 Business Hotel in Boston
#15 Luxury Hotel in Boston
#15 Green Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Copley Plaza, Boston staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views would be on the Copley Square (Front Entrance) side of the hotel.”
 of 5 bubbles heebie2, 5 Dec 2016 | Read review
“Signature rooms and Suites are the way to go.”
 of 5 bubbles dimebags, 26 Nov 2016 | Read review
“Club floor”
 of 5 bubbles travellinghopefully, 20 Nov 2016 | Read review
“4th floor is the club level, interior rooms are quieter than street side rooms”
 of 5 bubbles tompI2498TF, 16 Nov 2016 | Read review
“Our room was Great, faced the main thoroughfare but was quiet and comfortable.”
 of 5 bubbles StixAblaze, 2 Nov 2016 | Read review
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