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Mandarin Oriental, Boston

730 reviews
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Traveller (193)
Room & Suite (192)
Dining (15)
Overview
  • Excellent79%
  • Very good13%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“bar boulud”(31 reviews)
“boylston street”(40 reviews)
“bay room”(7 reviews)
Free Internet
Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Mandarin Oriental, Boston
Special Offer: Complimentary 4th Night
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (730)Write a Review
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11 - 15 of 663 reviews
Reviewed 20 November 2017

This is the BEST hotel I've ever stayed in. This hotel was the site of the State Street Bank CCO forum which I attended and my company covered the cost at the discounted conference rate. The amenities and staff were top notch with outstanding customer...More

1  Thank karenvargas2017
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 22 November 2017

Dear karenvargas2017, Thank you for sharing your feedback on Trip Advisor with us and I was delighted to learn that you had a memorable experience. Your kind compliments on the overall quality of service are very encouraging and much appreciated by the entire team. We...More

Reviewed 19 November 2017

While the rooms, lobby, restaurant, and spa are all exceptional and beautifully maintained and furnished, the true joy of staying at the Mandarin Oriental Boston is in the staff. When I arrived on a Friday, I was checked in immediately and personally escorted to my...More

Thank pjpescosolido
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 20 November 2017

Dear pjpescosolido, I was delighted to learn that we were able to deliver the level of service one would expect from us here at Mandarin Oriental, Boston. Our colleagues strive to provide 5-star service and your kind compliments on the overall service quality are very...More

Reviewed 18 November 2017 via mobile

Enjoyed a wonderful stay at the Mandarin Oriental in Boston’s Back Bay. Great room, restaurant, service and a location that can’t be beat! Check-in was flawless and the front desk agent went out of his way to ensure our room was ready even with an...More

1  Thank Sean D
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 20 November 2017

Sean D, Thank you for sharing your feedback on Trip Advisor. I was delighted to learn that you had a memorable experience at Mandarin Oriental, Boston. We are so glad that you enjoyed the comfort and size of the guestrooms, the 5-star quality service we...More

Reviewed 10 November 2017

We are frequent visitors to Mandarin properties worldwide and our recent visit to the Mandarin Oriental in Boston was no exception. From the minute we arrived to our departure no request was too much and the quality of the hotel and the dining options were...More

2  Thank fjpcarter
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 13 November 2017

Dear fjpcarter, Thank you for sharing your feedback on Trip Advisor with us and I was delighted to learn that you had a memorable experience. Your kind compliments on the overall quality of service are very encouraging and much appreciated by the entire team. I...More

Reviewed 7 November 2017

Hotel was really nice. But what made the trip great was realizing we left our child's favorite bunny there. We called after a week and they still had it. Thank you Winston in Lost and Found. You are awesome! All the staff were really friendly.More

2  Thank Sonia Z
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 13 November 2017

Dear Sonia Z, Thank you for sharing your feedback on Trip Advisor with us and I was delighted to learn that you had a wonderful stay with us. I will relay your thanks and compliments about our Security Agent, Winston, to him. Your kind compliments...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$518 - US$913 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Spa Hotel in Boston
#4 Business Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$518 - US$913 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Spa Hotel in Boston
#4 Business Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (193)
Room & Suite (192)
Dining (15)
Hotel & Grounds (193)
Bathroom (33)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
loliveir
29 June 2016|
Answer
Response from MOBostonResponse | Property representative |
Dear loliveir, We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools... More
1
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Room Tips
"Originally, I asked for a "city view" room, on the 7th or 8th floor. Upon check-in, I was informed..."
Read review
"Try for a Bay View room or Suite"
Read review
"Not a huge hotel. Probably worth asking for the Boylston side. Maybe noisier but better views."
Read review
"Nice and large but a bit dim."
Read review
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