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Holiday Inn Express Hotel & Suites Boston Garden

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Boston Garden
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497 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Boston Garden
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Showing 464: English reviews
Middlesbrough, United Kingdom
Reviewed 2 January 2017 via mobile

Pros: Housekeeping are on the ball and change your sheets daily. Reception staff are friendly and helpful. Breakfast has a good choice. Ideally located just opposite North Station/TD Garden. Cons: Rooms dated and in need of a massive refurb. Lift is very slow. If you get to breakfast after 08:45 you choices become limited as they stop replenishing the food...

Thank Brattyhands
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hi Brattyhands, Thank you for choosing us and for detailing how your visit turned out. I regret to learn that you find our rooms outdated and our breakfast choices finite. I am forwarding your observations to our hotel owners and management to help address these accordingly. On a positive note, I am glad that you regarded the service delivered by...

Salt Lake City, Utah
Reviewed 23 December 2016

The staff was nice and friendly. The location was fabulous. The rooms were pretty basic, but we really just slept there. I don't stay in hotels to hang out in the room. The breakfast was your standard continental breakfast. We were two blocks from a subway stop and we could walk to the Bunker Hill monument and to the USS...

1Thank Rachel U
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Rachel U, Thank you for choosing us and for leaving a review. I am happy that our location worked for your travel needs and that you found our staff commendable. However, it is unfortunate that noise challenges negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience this may have caused you. I have noted your...

Reviewed 13 December 2016 via mobile

I am a Loyal IHG member. Stayed here for the night of the Bruins game. Convenient location to TD Garden. Could use a good cleaning and updating. The front Office manager on duty (Patricia) made things very difficult on purpose changing policy "just now". For the amount of money paid, I shouldn't deal with poor customer service.

2Thank Christine S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Christine S, Thanks for letting us know about your experience and choosing to stay with us for the Bruins game. I am glad to know that our fitting location to TD Garden served you well. On the other hand, I am sorry to learn that you found our property to be a little bit behind the times and the...

Atlanta, Georgia
Reviewed 10 December 2016

I stayed here for a business trip to Boston. It was a great experience. Location: walking distance from Blue Line Bowdoin Station which connect to the Airport Station. I took the Blue Line and airport free shuttle both ways. Walking distance to State Government Center and many great restaurants including the legendary Union Oyster House. Check-in: I arrived pretty early...

Thank VJH95
Marlton, New Jersey, USA
Reviewed 13 November 2016 via mobile

Walking distance to the North End makes it a great place to stay for foodies. The rooms themselves were spacious and the bed was very comfortable. Rooms were clean, but there was no refrigerator. Had to improvise and put my sandwich in the window sill to keep cool overnight (note: this only worked because of the outside temperature... would not...

1Thank Jason M
Reviewed 8 November 2016 via mobile

Just spent 9 days in Boston as part of a holiday which included trips to New York and on the Queen Mary 2 to return home. We arrived at the hotel and was given a suite which consisted of a kitchenette sitting room and a bedroom with an extra tv so I could watch Base ball from bed the only...

1Thank Roger T
Lisbon, Portugal
Reviewed 28 October 2016

The good: - Good location: you can walk every where and you have the north station subway very close; - Good breakfast The bad: - Impossible to sleep. Room 203. 1st night game of the Bruins, street noise until 3-AM. 2nd night just street noise. we can hear everything in the street. - House cleaning- not vey good job. It...

Thank Ana72_12
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Ana72_12, Thank you for taking the time to post your thoughts and concerns about your recent stay with us. I am glad to read that you have regarded location and breakfast to be good. On the other hand, I am disappointed to read that issues regarding the cleanliness of your room, noise issues and points promised not given prevented...

Reviewed 28 October 2016 via mobile

The best thing about the HIE is the location, close to TD Garden, North Station, Faneuil Hall. Rooms are a decent size with a small kitchenette area, breakfast was adequate. Staff were very helpful and offered guidance on local area. I agree with other reviews that the street the hotel is on is not the best street and at $350...

Thank cw59
London, United Kingdom
Reviewed 22 October 2016

Above all, a convenient location with friendly staff. Close to North Station for the T and rail. Short walk to Government Center, downtown, Faneuil Hall/Quincy Market etc. Some loitering in neighboring street in daytime which feels worse than it is. Good Wi-Fi when I could connect. We were offered a quiet room or a room with a view which is...

Thank john592
Reviewed 19 October 2016

Hard to figure out parking. Had to go around the block twice and call 3 times to figure out they had valet and to just find a spot on the street outside. Friendly helpful staff at the desk and at breakfast. Slow, hot elevators. Spendy downtown parking -$43 per night. Average breakfast. Spacious, clean, quiet room but view was of...

Thank AmyGRochesterMN
Holiday Inn Exp... T, Front Desk Supervisor at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear AmyGRochesterMN, Thank you for submitting your review of our hotel. I am pleased to note that you liked the spacious and quiet rooms and friendly service. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry that you...

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07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Region: United States > Massachusetts > Boston
Price Range: RM1,087 - RM2,090 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Boston Garden staff and other travellers.
9 questions
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Pittsburgh, Pennsylvania
1 month ago
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Marble, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Boston Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room over Friend Street as it would be pretty loud after any sporting event.”
Dave4242, 14 Apr 2017 | Read review
“Maybe ask for a room with a view, we didn't get one”
Otaview, 4 Apr 2017 | Read review
“try to get a room on a high floor to get away from street noice”
TomM1951, 16 Mar 2017 | Read review
“Some back rooms have a "wall view"”
Arnaud7784, 21 Feb 2017 | Read review
“If you are a party of 2, ask for a room with king-size bed.”
VJH95, 9 Dec 2016 | Read review
5 of 5
US$171* /night
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