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The Ritz-Carlton, Boston

844 reviews
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Traveller (138)
Room & Suite (86)
Dining (15)
Overview
  • Excellent64%
  • Very good19%
  • Average9%
  • Poor6%
  • Terrible2%
Travellers talk about
“club level”(60 reviews)
“sports club”(22 reviews)
“avery bar”(20 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (844)Write a Review
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1 - 5 of 803 reviews
Reviewed 1 week ago

I like this hotel! I was prepared to hate it but I loved it. I stayed here while on a visit to my daughter in September for 3 nights. Four Seasons was full. Mandarin Oriental was full! Taj was full! Commonwealth was full. Everywhere was...More

Thank heavycat69
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded 1 week ago

Dear heavycat69, Thank you so much for your comments regarding your September stay at The Ritz-Carlton, Boston. It is wonderful to hear that you enjoyed your visit and found the room comfortable and its amenities convenient. We are glad the city was so busy and...More

Reviewed 4 weeks ago via mobile

We stayed at the Ritz for the AFC Championship game this weekend. It was lovely. We weren't able to get a room with a view but for the limited time that we were in our room, we didn't miss it much. Everyone we encountered at...More

Thank Ssouthys78
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded 3 weeks ago

Dear Ssouthys78, I greatly appreciate you taking the time to comment on your recent visit to The Ritz-Carlton, Boston. It is wonderful to hear that you enjoyed your stay, especially the cleanliness of our newly renovated rooms as provided by our dedicated housekeeping ladies and...More

Reviewed 4 weeks ago

When you first arrive, the doormen expect a gratuity for opening the door for you (which is their job) and if you don't give them money they are not bashful about bad mouthing you to anyone within listening distance. Of course, they won't say it...More

2  Thank jdough881
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded 4 weeks ago

Dear jdough881, I greatly appreciate the time you took comment, and am disappointed to learn of your recent experience at The Ritz-Carlton, Boston. I would welcome the opportunity to communicate with you personally regarding the challenges you faced. If your time allows, may I ask...More

Reviewed 12 January 2018 via mobile

Absolutely wonderful stay even throughout the most challenging days of winter. The Hotel and specifically the Club level was a complete pleasure. The entire hotel staff was professional and so accommodating . Best stay for 2018!More

Thank lorettas804
Response from MrWilliamBunce, General Manager at The Ritz-Carlton, BostonResponded 4 weeks ago

Dear Lorettas804, Warm winter greetings to you from The Ritz-Carlton, Boston. Thank you for staying with us through the challenge of our Boston winter weather. I am glad that our ladies and gentlemen welcomed you so professionally and that you enjoyed the personal service and...More

Reviewed 10 January 2018

Definitely not up to the Ritz-Carlton standard and not what one should expect from a hotel of this caliber and price. First, when arriving at the hotel on a cold rainy evening before Christmas the doormen did not assist with luggage from my cab nor...More

3  Thank SFTravelerFoodie
Response from Tamara D, Manager at The Ritz-Carlton, BostonResponded 12 January 2018

Dear SFTravelerFoodie, Thank you for staying with us and sharing your feedback. It is greatly appreciated. We take pride in providing excellent service and facilities to our guests and, apparently, we failed to provide them to you. Please contact me at your convenience for I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Details
Price range
US$484 - US$948 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Boston
#18 Business Hotel in Boston
#19 Family Hotel in Boston
#24 Luxury Hotel in Boston
#30 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$484 - US$948 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Boston
#18 Business Hotel in Boston
#19 Family Hotel in Boston
#24 Luxury Hotel in Boston
#30 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (138)
Room & Suite (86)
Dining (15)
Business Centre & Event Rooms (1)
Amenities (1)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
Ask a question
Larry I
2 June 2017|
AnswerShow all 4 answers
Response from MrWilliamBunce | Property representative |
Hello Larry I. Thank you for your question. The Ritz-Carlton, Boston offers many room packages that include complimentary Equinox Sports Club access, and any of our non-package room rates can be enhanced with the purchase... More
1
Vote
Larry I
2 June 2017|
AnswerShow all 3 answers
Response from MrWilliamBunce | Property representative |
Hello Larry I. Thank you for your question. The Ritz-Carlton, Boston offers many room packages that include complimentary Equinox Sports Club access, and any of our non-package room rates can be enhanced with the purchase... More
1
Vote
VeraB1973
20 September 2016|
AnswerShow all 8 answers
Response from Quackerjacks | Reviewed this property |
Boston Harbor is historical and closer to the Quincy Market - Water Front and personally more my style. The Ritz is close to the commons and is more modern with no real history- It is not far to the Quincy Market. I... More
1
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12
Room Tips
"Stay somewhere else"
Read review
"Club level is worth the additional cost - minimal when you consider what you pay for the accommodations."
Read review
"Do not waste your money here."
Read review
"Try to face the Boston Common gardens."
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