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The Ritz-Carlton, Boston

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#25 of 82 Hotels in Boston
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661 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Stow, Massachusetts
Reviewed yesterday NEW

great service, nice bathrooms had our rooms ready early and were quite helpful restaurant was ok- also good service close to commons had a double room and it was good- great views my friend had a suite that was nice there is a pool but lap only and part of health club

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Helpful?
Thank familyvac41853
Ann Arbor, MI
Reviewed 6 days ago NEW

We stayed for the Boston Marathon. Could not have a better location-you load onto the buses in front of the hotel. We had a room mix up upon our late night check-in. The manager went out of his way to fix it. The staff were wonderful. The mangers, bartenders, and housekeeping all provided the level of service you would expect....

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Helpful?
Thank 3labsinA2
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear 3labsinA2, Thank you for commenting on your stay over the Boston Marathon - such an exciting time to be in town! The Ritz-Carlton, Boston is ideally and conveniently located for runners and spectators alike. I am glad to hear the late night check in was corrected efficiently and that you experienced our excellent service throughout the hotel. The hot...

New Canaan, Connecticut
Reviewed 6 days ago NEWvia mobile

First visit here. Good experience with service and common areas. For what I thought was a new hotel the furnishings in the room where dated and in some cases stained and chipped. Still very nice and what you expect from a ritz. I would stay here again.

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Helpful?
Thank cons18
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear cons18, On behalf of the ladies and gentlemen of The Ritz-Carlton, Boston, thank you for choosing to stay with us for the first time on the occasion of your recent visit to Boston. We are glad you enjoyed your stay and are very pleased to inform you that our guest rooms and much of our common area will be...

Falmouth, Massachusetts
Reviewed 1 week ago

We have stayed once or twice per year here for the past several years, and enjoy it just as much as every time before. It has a wonderful Boston location and the hotel staff is as polite and friendly on each and every visit. It's wonderful here each time.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank P3492ZZsteves
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear P3492ZZsteves, We are indeed honored to have the opportunity to welcome you back to The Ritz-Carlton, Boston on each return visit. Our ladies and gentlemen in our centralized, downtown hotel, just steps from the Boston Common take much pride in recognizing our returning guests, speaking to them by name, and catching up with their experiences since their last visit....

Montreal, Canada
Reviewed 1 week ago

Great Hotel and Great Location. Parking is extremely expensive. There are several alternatives within a few blocks. Staff was friendly and the rooms are nice size. Really wanted to get to the Gym but did not make it. Next Time.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Trevor W
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Trevor W, Thank you for your review of your recent stay during which you enjoyed our spacious guest rooms as well as the service provided by our team of professional yet personable ladies and gentlemen. I am sorry to learn of your disappointment as it relates to the parking rates at the garage adjacent to the hotel, but please...

Boston, Massachusetts
Reviewed 1 week ago

We had a very nice stay at the Ritz. We were warmly greeted by the staff. Our room was very nice and clean but nothing spectacular. Similar to other nice hotels. The decor was fairly generic. The marble bathroom was the best part of the room. It was very spacious with a walk in shower and great soaking bathtub. The...

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Helpful?
Thank gwardbeeler
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear gwardbeeler, Many thanks for taking the time to complete a review of your recent visit to The convenient and centrally located Ritz-Carlton, Boston. I am glad to know you enjoyed your stay with the comfortable bed and spacious and well-appointed bathroom. I am pleased to inform you that many of the concerns you mentioned will be addressed in this...

Reviewed 2 weeks ago

Reception was great. Offered to have coffee maker sent to the room. Too bad the quality of the actual coffee was not good. We have stayed here in the past with our dog and the staff was wonderful in accommodating us.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Kevin M
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Kevin M, Thank you for taking the time to comment on your recent visits, both with and without your furry friend. Our ladies and gentlemen always find pleasure in welcoming our canine guests as well as their two-footed companions! When planning your next visit, please let us know if you have a particular coffee preference so that we may...

Fredericton, Canada
Reviewed 2 weeks ago

I am not normally a Ritz fan as I find them too pretentious and stuffy. I was pleasantly surprised. This is a great hotel in a perfect location to restaurants, parks, shopping and attractions. The service from the concierge, reception, doormen, through to housekeeping was exceptional. The club lounge was a great addition and well worth the additional $150 per...

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Helpful?
Thank Zingo44
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Zingo44, Thank you for taking the time to review your visit over the recent holidays to The Ritz-Carlton, Boston. I whole-heartedly agree that our central location - just off the Common and within easy walking access to the entire downtown area - makes the hotel a perfect destination when visiting Boston to enjoy the city's sights and attractions. It...

Massachusetts
Reviewed 2 weeks ago

I attended a New Year's Eve wedding at the Ritz. What a beautiful night, great food and wonderful accommodations! The banquet hall was easy to navigate, the bed was super comfy and valet parking made arrival and departure a breeze!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank donnas902
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear donnas902, Thank you for your kind comments regarding your recent experience at The Ritz-Carlton, Boston. It is great to hear that you enjoyed the wedding on New Year's Eve and that you found our facilities and accommodations convenient and comfortable. I hope we will have the opportunity to welcome you back again soon. Warm regards, Tim Terceira, General Manager

Ghent, Belgium
Reviewed 2 weeks ago

It's been a while ago, but we had a great stay. Everybody was very helpfull and friendly! Staff even helped us out when we needed NBA tickets. Even though the game was sold out the hotel arranged us some tickets for the play-off game against Miami. Had some great drinks as well at the bar.

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Helpful?
Thank kenvandervloedt
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear kenvandervloedt, Thank you for your review of your stay some time back. We are glad that your #ritzcarltonmemories have stayed with you and that we were able to help you enjoy the basketball game as well! The Avery Bar is a great spot to come in from the cold and enjoy a beverage by the fireplace, or to unwind...

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Boston Common is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club(R) rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club(R) Lounge and the hotel lobby. The Ritz-Carlton, Boston Common has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels.The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 

Additional Information about The Ritz-Carlton, Boston

Address: 10 Avery Street, Boston, MA 02111
Region: United States > Massachusetts > Boston > Downtown
Price Range: RM2,207 - RM4,761 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton
Hotel Style:
#7 Spa Hotel in Boston
#17 Luxury Hotel in Boston
#18 Business Hotel in Boston
#21 Family Hotel in Boston
#30 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Boston staff and other travellers.
3 questions
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Long Island NY
7 months ago

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Questions? Get answers from The Ritz-Carlton, Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ritz Club Level will significantly improve your stay.”
 of 5 bubbles AlvinMonk, 2 Jan 2017 | Read review
“Upper floors are a bit quieter”
 of 5 bubbles 226marshallc, 30 Dec 2016 | Read review
“If you want a room on a low floor, rooms start on the 9th floor and there are no public stairs if you want to walk up.”
 of 5 bubbles 785leew, 13 Nov 2016 | Read review
“try to get a room facing the Boston Common”
 of 5 bubbles esernel, 16 Sep 2016 | Read review
“Higher floor”
 of 5 bubbles Karen_G20142014, 13 Sep 2016 | Read review
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