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Best Western Plus Boston Hotel

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Best Western Plus Boston Hotel
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1,121 Reviews from our TripAdvisor Community

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Showing 952: English reviews
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Boston, Massachusetts
Reviewed 3 days ago NEW

I would like to say that sal the Manager is one of the best at best western Boston plus .. I find this hotel ok and on point once again sal makes sure all gass has good an safe stay I recommend this hotel for friends an family

Review collected in partnership with Best Western
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Helpful?
Thank Jerome M
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this review. We appreciate your loyalty and presence here at the Best Western Plus Boston. Our entire staff is here to provide the best service to our guest to ensure they have a wonderful stay.I hope you will return and continue to stay with us in the future. Sal Teixeira...

Cherryfield, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

My family and I were down for my mother who was in Brigham and Women's Hospital. The breakfast was excellent. The room the was huge. The shuttles were great it made it easy to get to the hospital every day especially on the snow day. The staff was very friendly. The best price in the area. There were two things...

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Thank sbopie
About Hotel's Favourite Review
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write this review. Your feedback is very important to us. I am happy to hear that you had a wonderful stay and we were able to meet your expectations. I look forward to your return. Sal Teixeira Operations Manager

Manchester, New Hampshire
Reviewed 6 days ago NEW

The room was a good size, we had a queen suite. The beds were comfortable. I think staff could be friendlier to guests, when I called earlier in the day the woman who answered was quite snappy. Also there was a dirty rag in the door of our room. The location is pretty good and easy to find.

Review collected in partnership with Best Western
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Helpful?
Thank mackenzieelizabeths
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. Please accept my sincere apologies for the inconvenience caused. We shall use your feedback to further train our employees so that they improve upon customer service. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Glens Falls, New York
Reviewed 1 week ago

Excellent stay! The breakfast was continuously refilled and there were many options. The staff, and shuttle service were outstanding and helpful! The rooms were clean and spacious. I highly recommend this hotel!!

Review collected in partnership with Best Western
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Helpful?
Thank T8175ONheatherg
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Dallas, Texas
Reviewed 2 weeks ago

Yes, it is in the industrial zone but it is so worth it! Next to Massachusetts Ave so good public transportation, so close to the center. Room spacious, well designed and clean. Breakfast fabulous. And the best for last: outstanding service and kindness from absolutely everyone. SPECIAL KUDOS to YUDELKA, very sweet lady in charge of the breakfast room and...

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Helpful?
Thank Life-la-Vie
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

ply,outh,
Reviewed 2 weeks ago

We stayed at the Roundhouse last February (2016) while my husband was having surgery at the BMC. It was a difficult situation but your staff could not have been kinder or more considerate. We particularly were grateful to the shuttle driver who did everything to make our stay less stressful.

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Helpful?
Thank prudence91443
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Allenstown, New Hampshire
Reviewed 2 weeks ago

Has a shuttle to Public transportation; Grocery shopping within 2 miles; close to major roads. Upscale hotel with fitness center; breakfast; Wifi. Rooms will easily fit 4 people with a sitting area that converts to separate sleeping area

Review collected in partnership with Best Western
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1Thank karenhG3341GG
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Brooklyn, New York
Reviewed 3 weeks ago

Great Hotel...Wonderful Suite...Giant King Size Bed! An Interesting Round Building That Doesn't Feel Round When You’re Inside of It At All...I'd Stay Here Again...The Only Drawback Is The Rate Change On The Weekends...

Review collected in partnership with Best Western
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Helpful?
Thank W5033ESmichaelr
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

China, United States
Reviewed 3 weeks ago

Everything went well. Entry time was appropriate, and the service was great. Although I was unable to use my personal blu ray machine because the remote did not have the ability to change the source, I did have a good stay.

Review collected in partnership with Best Western
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Helpful?
Thank timothya485
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Devonshire Parish, Bermuda
Reviewed 3 weeks ago

I have stayed at this location plenty of times in the past, I have seen staff come and go and overall I will like to say keep up the good work Best Western Plus Boston Hotel. Very convenient and reliable staff.

Review collected in partnership with Best Western
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Helpful?
Thank simplykekah
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Best Western Plus Boston Hotel

Address: 891 Massachusetts Ave, Boston, MA 02118-2607
Region: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range: RM678 - RM1,479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Boston Hotel 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Plus Roundhouse Hotel Boston
Best Western Roundhouse Hotel
Best Western Boston
Boston Best Western
Hotel Style:
#5 Best Value Hotel in Boston
#55 Business Hotel in Boston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the best value in Boston, with free parking!”
 of 5 bubbles Life-la-Vie, 9 Mar 2017 | Read review
“higher the better”
 of 5 bubbles peterlaporte61, 18 Jan 2017 | Read review
“Good cafe across the road”
 of 5 bubbles Boakma, 5 Jan 2017 | Read review
“Stay on a higher floor to reduce road noise and get a pretty good view”
 of 5 bubbles FinlayBeaton, 4 Jan 2017 | Read review
“Suites are very spacious”
 of 5 bubbles johnconcepcion, 2 Jan 2017 | Read review
5 of 5