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Kimpton Onyx Hotel

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#35 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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1,315 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Onyx Hotel
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Showing 1,214: English reviews
Moncton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2013

I stayed at The Onyx in early March for one night for a Bruins game. This was the best hotel experiences I have ever had. The staff was welcoming even making a joke of the fact that I had accidentally listed myself as a Miss rather then Mr on my profile. they were more then happy to help with any... More 

Helpful?
Thank Everyflavabean
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

I love hearing about experiences like this, I am so happy that you enjoyed your stay with us! As for the Bruins jersey, it was locked up in a shrine safe and sound, so you had nothing to worry about it! Hope to see you again! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Dallas, Texas
Level Contributor
177 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 24 April 2013

Onyx is conveniently located in Downtown Boston, near the north end close to the TD Garden and not far from City Hall and the Federal Courthouse. If you are coming from Logan Airport, you can easily get to the hotel from the Blue Line to Bowdoin Station with a short 5-minute walk. Boston's subway (the "T") is easy to navigate... More 

Helpful?
Thank Joe P
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

This is great, THANK YOU for the very comprehensive review and guid to the city! I appreciate your feedback hope to see you again soon! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Chicago
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 April 2013

So we were in Boston to attend the marathon this year, and of course everyone was on edge after the bombing. We were unscathed, but it was very chaotic around the city as we walked all the way back to the hotel. For some reason, we were extremely relieved to see a nice law enforcement presence at the hotel (one... More 

Helpful?
2 Thank DrummerMan27
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Thank for your comments, it was definitely an interesting tim in the city. Our top priority is the safety and well-being of our guests and I am glad you felt secure while you were with us. Thanks for the additional feedback about the rooms, bar and location. Hope to see you again soon! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Miami, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 April 2013 via mobile

As a designer I totally loved the decor! The bed was amazingly comfortable only thing I wish is if I could have taken my dachshund but I was there on business. But if I go visit for pleasure I will totally stay here and I will take her with me. I met Rok and Aaron when I was finally able... More 

Helpful?
1 Thank Ola810
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

This is very cool, thanks for giving Alen and Roc a shout out here, they are great with our guests! We would love to have you and your dachshund next time you are here!! Thanks, Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Taunton, Massachusetts
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 April 2013

Needed to stay in Boston for a conference. I didn't want to stay at the usual locations, so I chose this hotel. I didn't know anything about it, other than it was near the TDBank Garden. Glad I stayed. The place is modern and hip with great service. I am tough on hotels and this one met all my needs... More 

Helpful?
1 Thank Moz C
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Glad we met your expectations, we like tough graders! Thanks for staying with us! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Denver, Colorado
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 April 2013

Whenever I book a Kimpton hotel I don't worry about the quality of the property and I anticipate a great experience - there are varying levels of comfort but this is the first time I've been flat out disappointed. The place is run down (furniture banged up, carpets are old and filthy - both the rooms and the common areas... More 

Helpful?
1 Thank Lila24T
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

This one hurts but your feedback is appreciated. We have plans to refresh/renovate our lobby this summer and to do our guest rooms later in the year so hopefully this will address some of your concerns. Thanks again, Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Boston
Level Contributor
4 reviews
3 hotel reviews
Reviewed 9 April 2013

This hotel was a good base for exploring downtown Boston and near T stations if going further afield. The staff were very helpful and pleasant. The Ruby room area was pleasant for drinks but I felt rather small for the number of guests using the hotel. Complimentary tea and coffee am was appreciated as was the complimentary wine hour each... More 

Review collected in partnership with Easytobook.com

Helpful?
Thank annewhitehead50
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for the great review! I appreciate the feedback. Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

georgia
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 April 2013

The Onyx is a boutique type hotel in a great location. It is right around the corner from TD Gardens and a short walk to the Quincy Market and the Freedom Trail. The staff was friendly and helpful in providing dining recommendations and directions when needed. The only down side was the room was a bit cramped, but the location... More 

Helpful?
Thank southernbelle68
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for the great review and feedback! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

Wolfeboro, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2013

I chose the onyx based on the reviews and the location as me and my wife went to see P!nk at the td garden. What an amazing location,close to faneuil hall,and the td garden,as in minutes. We had email contact with Dava inquiring about parking etc etc ,fast response to all. Dava made an already fantastic night out "Magical" I... More 

Helpful?
1 Thank 770steves
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

I am glad you chose us and and even more thrilled that your stay was "magical", I will make sure Dava is recognized for the great service. Thanks for sharing your feedback! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

New York
Level Contributor
7 reviews
7 hotel reviews
Reviewed 5 April 2013

Awesome hotel and great customer service. Favorite thing about Kimpton's is they are pet friendly so it makes it easy and stress free when bringing our little guy with. The manager e-mailed ahead of time and asked if there was anything he could help us with before our stay or any special requests. Wine HH is a nice extra. We... More 

Helpful?
Thank Rianna O
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for choosing our hotels when you travel and glad we made you and your little guy feel right at home! Joe Capalbo General Manager joe.capalbo@onyxhotel.com More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: RM581 - RM1,809 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
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Boston, Massachusetts

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Questions? Get answers from Kimpton Onyx Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not by the elevator”
 of 5 bubbles eleanorc876, 27 Nov 2016 | Read review
“Lower number rooms had less direct early AM sunlight, and higher floors meant less street noise”
 of 5 bubbles ActingLinguist, 18 Nov 2016 | Read review
“go elsewhere”
 of 5 bubbles tvssk, 13 Oct 2016 | Read review
“Ask for street view, there are rooms looking at parking lots”
 of 5 bubbles alejandrom291, 29 Sep 2016 | Read review
“Great location, friendly staff, and stylish”
 of 5 bubbles 714jordana, 27 Sep 2016 | Read review
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