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The Inn at Longwood Medical

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#44 of 83 Hotels in Boston
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The Inn at Longwood Medical
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1,068 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
Mapleton, Maine
Reviewed 6 May 2015 via mobile

Very friendly and helpful staff. Recently visiting son in hospital but had to cancel reservation Late in the day after 4pm cutoff. Noah at the front desk was very helpful and took care of the charges. Will stay again.

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Helpful?
Thank doyk
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for mentioning Noah in your recent review of our hotel. Glad he was able to assist. Thank you for staying with us and again thank you for taking the time to post a review. Regards Brian Stiglets

Kansas City, Missouri
Reviewed 4 May 2015

The customer service at this hotel is outstanding! Recently several members of my family were in Boston for the marathon and had booked four nights at the Inn at Longwood. Upon check in, we found that the reservation was for a queen bed which was not going to accomodate all of us. Noah at the front desk worked diligently to...

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Helpful?
Thank Laurie W
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for mentioning Noah in your post. Happy he was able to accommodate your party. We appreciate your business and hope to serve you again. Thanks again Brian Stiglets

Phoenix, Arizona
Reviewed 4 May 2015

We stayed here one night and really did not have a very good experience. It started at check in when we called ahead of time to confirm that we could check into a room with 2 queen beds and that we could check in early. We booked the hotel room on hotel tonight and understand that they can not guarantee...

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Helpful?
1Thank acwong
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review. Please accept my apology with the confusion over the additional room charge. As it is posted on our website we do charge an additional fee for two bedded rooms..We have credited your credit card for this fee because of your displeasure. Thank you again for staying with us and sorry you did not enjoy...

Montpelier, Vermont, United States
Reviewed 29 April 2015 via mobile

Booked this hotel to go to a Redsox game, it was inexpensive and close to the park. Very pleasantly surprised by the cleanliness and by the extremely pleasant and helpful front desk help, Jennifer. She went out of her way to make us comfortable.

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1Thank MatthewK808
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for your recent review and thank you for especially mentioning Jennifer from our front desk. We appreciate you staying and us and are glad you enjoyed your stay. Hope to see you again. Best Regards Brian Stiglets

Bermuda
Reviewed 28 April 2015

Location of this hotel is great. The Longwood Grill is a great place to eat and drink and is located in the hotel building. On the ground floor there is the food court. There is subway, McDonalds, Dunkin Donuts, Sepal and also a CVS. Great location if you need to visit any of the hospitals in the area. Jennifer and...

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2Thank Acegirl1960
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking time to post a detailed review. My apologies that were awakened early in the night. Best Regards Brian Stiglets

Reviewed 25 April 2015

I stayed four nights at this hotel during Boston Marathon weekend. I was there with lots of other runners and the atmosphere was great. Very nice room with quiet surroundings so I could work while trying not to be nervous about the run! Convenient to Green Line that takes you easily to the heart of Boston Commons. Excellent, helpful staff....

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Helpful?
Thank William R
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us during the marathon. Hope to see you again next year and thank you for posting a review. Best Regards Brian Stiglets

Baltimore, Maryland
Reviewed 24 April 2015

We stayed 3 nights in April for the Boston marathon. This hotel was in walking distance of the finish line (about 2 miles) and 1/2 mile from Fenway Park. It had a food court wich was very convenient to grab a quick meal. Although I am not familiar with other hotels in the area I thought the room was a...

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Helpful?
Thank rustydog1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review of your stay with us during the marathon. Glad you enjoyed your stay and hope to see you again next year. Best Regards Brian Stiglets

Chatham, New Jersey
Reviewed 24 April 2015

We spent three nights at this hotel on Boston Marathon weekend. There is a lot to like about the hotel. Great location, close to Fenway Park, museums, and other attractions. The room was quiet at night, with plenty of hot water. There is a reasonably priced restaurant and food court right on-site. Best of all, the hotel provided a complementary...

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Helpful?
Thank Colin M
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review. Glad you enjoyed your stay with us and the amenities during the marathon weekend. Hope to see you again next year. Best Regards Brian Stiglets

Harrisburg, Pa.
Reviewed 22 April 2015

Last week I stayed at Longwood and had to be taken by ambulance to the hospital. The manager very kindly gathered my items in my room and brought them to Brigham next door. I find all the people there to be most helpful and courteous. During an illness or hospital visits care like this means the world to an out...

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Helpful?
Thank travelgirl9651
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Hope you are feeling better. Thank you for taking the time to post a review and recognize our staff. Best Regards Brian Stiglets

Calgary, Canada
Reviewed 21 April 2015

Stayed here for the Boston Marathon….didn't have a tub…room was changed right away….staff was amazing! Wonderful reception for us runners on the Friday night…..great breakfast and take away stuff on race day morning…and a super post race reception with champagne, wine, beer, soft drinks, food,etc. Bill Davies let no detail go unnoticed….such great customer service! Will plan to stay here...

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Helpful?
Thank JanW775
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us during the Marathon. We appreciate your business and are glad you enjoyed your stay and the amenities. Your comments will be shared with Bill Davies and our entire staff. Thanks again, Brian Stiglets

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Staying in Fenway / Kenmore

Neighbourhood Profile
Fenway / Kenmore
The Curse of the Bambino may have ended years ago, but loyal Red Sox fans will continue to infiltrate this home to historic Fenway Park, where you can find victory banners, people yelling in stereotypical Boston accents, and lots of sports bars. Located within Kenmore Square, the old gas station Citgo sign is another Boston skyline classic seen throughout the city. In addition to a hectic and diehard sports mentality, this neighborhood is also home to some of Boston’s many universities. Move from Boston University territory to that of Northeastern, and spend time at the famous Museum of Fine Arts. For more culture, check out the smaller but equally beautiful Isabella Stewart Gardner Museum. Continue off the beaten path and check out the green space in the Back Bay Fens, a pretty community garden. This diverse neighborhood has a mix of universities, sports, culture, and more residential green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 

Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Region: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range: RM1,051 - RM1,810 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Longwood Medical 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#42 Romantic Hotel in Boston
#49 Family Hotel in Boston
#49 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Longwood Medical staff and other travellers.
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Questions? Get answers from The Inn at Longwood Medical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is located a short walking distance from Harvard Medical School and other facilities affiliated with Harvard.”
 of 5 bubbles 975ormondb, 27 Mar 2017 | Read review
“Ask for a parent-of-a-nearby-college discount ... might also be available for hospital patrons.”
 of 5 bubbles 971jmichaeld, 27 Mar 2017 | Read review
“Rooms on the front of the hotel have a better view and better temperature control.”
 of 5 bubbles SummerJade, 13 Mar 2017 | Read review
“Bring ear plugs. Walls are thin, hallways are loud and street noise is abundant.”
 of 5 bubbles JuliaS299, 4 Mar 2017 | Read review
“See if they have a room with a balcony or window that opens.”
 of 5 bubbles 625kc, 28 Feb 2017 | Read review
5 of 5