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The Westin Copley Place, Boston

4,080 reviews
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Traveller (963)
Room & Suite (670)
Dining (36)
Overview
  • Excellent52%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“charles river”(299 reviews)
“copley place”(221 reviews)
“great location”(671 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Offers from The Westin Copley Place, Boston
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Rooms
5 Feb6 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,080)Write a Review
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1 - 5 of 3,818 reviews
Reviewed yesterday

I loved the location and the rooms. Hotel was going through renovations and couldn't sleep much. Would I've know I would choose another hotel as I wanted to relax and sleep late. When complained the staff was not very accomodating and not what you expect...More

Thank Alan K
Hotel's Favourite
Reviewed 25 November 2017

Every time I come to Boston, I head for the Westin Copley Place--my home away from home. There are too many reasons to list, but let me give you a few: 1) so simple easy and reasonable to get there from Boston Logan Airport -...More

2  Thank grice2017
Response from Erin S, Manager at The Westin Copley Place, BostonResponded 4 December 2017

Dear grice2017 - Thank you so much for your loyalty and choosing to stay with us every time you visit Boston - we are delighted to hear this feedback. Thank you for including such great tips for other travelers in your review - the Back...More

Reviewed 2 days ago via mobile

Westin Copley Location: Located in the heart of Back Bay, if you are going to the Pru, Back Bay station or shopping you can do it all inside out of the elements thanks to the sky bridges. It is walking distance to other popular sites...More

Thank Stacey S
Reviewed 3 days ago via mobile

Renewed rooms. Great staff with clear orientation to provide an excellent service (housekeeping, valet parking, concierge, bell team). Location perfect, connected to mall and only one bloc away from famous Boylston Street. A true example of the best Westin

Thank eghpus
Reviewed 4 days ago

I arrived last night to Sean, the enthusiastic front desk guy with the thickest Boston accent this side of Good Will Hunting. He told me that there was construction going on and that the water would be shut off at 9am. OK, fine, that shouldn't...More

1  Thank Jennifer B
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded 3 days ago

Dear Jennifer B, Thank you for kindly taking time out of your day to share your experience on your recent stay. Our main focus is to provide our guests with genuine hospitality and comfortable accommodations. On this occasion, however, we missed the opportunity to exemplify...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$161 - US$681 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Boston
#22 Business Hotel in Boston
#23 Luxury Hotel in Boston
#25 Family Hotel in Boston
#28 Romantic Hotel in Boston
#29 Green Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$681 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Boston
#22 Business Hotel in Boston
#23 Luxury Hotel in Boston
#25 Family Hotel in Boston
#28 Romantic Hotel in Boston
#29 Green Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (963)
Room & Suite (670)
Dining (36)
Hotel & Grounds (512)
Bathroom (54)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
soxskier
24 November 2017|
AnswerShow all 4 answers
Response from Chun-Wai C | Reviewed this property |
Westin, Marriott, Mandarin Oriental, and Sheraton are connected by the huge Prudential Center shopping complex. There's no need to walk outside in increment weather. Hilton, Fairmont , Courtyard, Colonade, Copley Square, and... More
1
Vote
Holly093
6 November 2017|
AnswerShow all 7 answers
Response from grice2017 | Reviewed this property |
No pool - but fantastic upgraded fitness center - even a peloton bike - AND you can use the Marriott pool on the other end of the wonderful Copley Place mall (you don't have to go outside to get to it).
0
Votes
wendyjreeves_wr
4 June 2017|
AnswerShow all 10 answers
Response from kmichaudsilver | Reviewed this property |
I don't think so- we used Lyft. Very easy. If you have no or min luggage subway is very easy as well
1
Vote
Room Tips
"City View to the Charles Rive!!"
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"High levels and you can see for miles!"
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"Higher floors have better views of river and Cambridge"
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"Rooms on the South Side have city views, South End and the Boston Harbor Islands. Corner suites have..."
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