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Hilton Boston Downtown / Faneuil Hall

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#53 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,794 Reviews from our TripAdvisor Community

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Showing 1,686: English reviews
Start your review of Hilton Boston Downtown / Faneuil Hall
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MAINE
Reviewed yesterday NEW

I've been here a couple of times and have to admit the rooms can be hit or miss. Some are small, others are bigger than a Boston apartment. As HHonors member, I got free continental breakfast which was top notch. Check-in / Check-out can also be hit or miss here, but I was in and out quick on both counts.

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Helpful?
Thank withliberty
New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

This hotel is in an excellent location to walk to dining, shopping, historic sites and entertainment. We were in town the weekend of 1-7-17 during a blizzard and the hotel staff went out of their way to make sure our stay was comfortable. Kudos to the front desk, concierge and bellman - you have a great staff on your hands!...

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Helpful?
2Thank jerseygirl0530
About Hotel's Favourite Review
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear jerseygirl0530, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We thank you for being a loyal HHonors member and we can't wait to welcome you back on your next stay...

Reviewed 2 days ago NEW

My family stayed at this hotel a single night on a weekend trip to Boston. We wanted to stay near to Downtown so we could walk everywhere and not need a vehicle. The staff was friendly and helpful, and I like that they allow you to communicate with the front desk via text message. At every point the staff expressed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Annette M
Summit, New Jersey
Reviewed 5 days ago NEW

Excellent location. Easy walk to many attractions. The hotel room was cleanand very large with high ceilings. The beds were super comfortable. The staff from the valet to the concierge were very friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jpg375
Houston, United States
Reviewed 1 week ago

Hotel is located in the heart of the financial distract. Plenty of restaurants, shops, etc. Very close to public transportation and the boardwalks HOtel is nicely decorated, rooms ample and service all right. It would be nice to have a nice breakfast included in your stay but there are plenty of nice coffee shops withing walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 836enriques
Reviewed 1 week ago via mobile

This is a great hotel with a great staff, but don't expect to get any sleep at all here. The bar on the corner is out of control! People were fighting in the street and yelling from around 9pm to a horrible audio crescendo assault between 1am and 3am! 😳🚫💤 NEVER. AGAIN. !!!

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Helpful?
1Thank Ellen R
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you staying with us and your kind words regarding our team. We are sorry that we were not able to provide you with a suitable experience during your recent stay. Your happiness and satisfaction is very important to us and we appreciate your feedback about the noise. Your comments and feedback will help us to correct these issues. We...

Eugene, United States
Reviewed 1 week ago

Hotel is beautiful but the staff wasn't as friendly as other Hilton experience I've had. Valet was horrible, the morning of leaving the bell hop told us our keys were "accidentally" taken home but the valet and we had to take a cab to the airport to make our flight since the valet wasn't showing up.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 174sandij
San Jose, Costa Rica
Reviewed 1 week ago via mobile

Everything was ok I just wanted WiFi on my room... But the bed, bathroom and the doorman was so nice and warm... The people of the from desk were nice and friendly... We spend 1 week the and everything was good.. I love the location, so close of the restaurants, stores etc

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Helpful?
Thank Karen C
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are so happy that the guestroom was perfect for you and your family and we hope to have you back again on...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Great hotel! Very clean and great service. Hotel staff were very nice and helpful.. Great for business trips! Location is a little away from attractions, but not far from Fanueil Hall. Within walking distance of restaurants/pubs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Tamera B
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We love that our guests are able to get out and explore the city a little while here on business. We truly appreciate the compliments to our team and will certainly pass them along. We hope to have...

Mexico City, Mexico
Reviewed 1 week ago via mobile

Our stay was really good, the hotel is an historic building, it is beautiful specially from the inside. The attention was very good, the room had plenty of room and was comfortable, the bed was very nice and the pillows too. The bathroom was spacious and the amenities very nice. The bathroom was kind of cold because it had a...

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Helpful?
Thank san212
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for your feedback from your stay! We are so happy to hear that you enjoyed the nearby downtown attractions that are within walking of distance of the hotel. We are also thrilled to hear that you enjoyed your guestroom and that it satisfied all of your needs for your...

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Region: United States > Massachusetts > Boston > Downtown
Price Range: RM1,206 - RM2,513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, Jetsetter and HotelQuickly so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#34 Green Hotel in Boston
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
24 questions
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room higher up to have a better view”
brigittemboston1, 10 Apr 2017 | Read review
“High floor suite or deluxe room”
NJA17, 23 Feb 2017 | Read review
“Try to ask for a room away from the elevators; just like any hotel with elevators it can get a bit noisy if your room is near it.”
cocoloco182, 21 Feb 2017 | Read review
“Higher floors will have more light.”
jh137, 27 Jan 2017 | Read review
“Not much view from 4th floor - opt for higher if given a choice.”
MaddyLibby, 16 Jan 2017 | Read review
5 of 5