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Hilton Boston Downtown / Faneuil Hall

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#53 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,772 Reviews from our TripAdvisor Community

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Showing 1,665: English reviews
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Toronto, Canada
Reviewed yesterday NEW

Great spacious rooms. Very clean throughout and friendly staff. Breakfast was slow and served colder than appreciated. Overall was very comfortable and great location. I will be back next year and continue to use for business trips when in Boston.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T2662CZmanuelb
New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

This hotel is in an excellent location to walk to dining, shopping, historic sites and entertainment. We were in town the weekend of 1-7-17 during a blizzard and the hotel staff went out of their way to make sure our stay was comfortable. Kudos to the front desk, concierge and bellman - you have a great staff on your hands!...

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Helpful?
2Thank jerseygirl0530
About Hotel's Favourite Review
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear jerseygirl0530, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We thank you for being a loyal HHonors member and we can't wait to welcome you back on your next stay...

Los Angeles, California
Reviewed 4 days ago NEW

I spent two nights at the Hilton Boston Downtown/Faneuil Hall and found it to be a great choice. First and foremost, the service is incredible. Very friendly staff including concerned and helpful management. The front desk check in and check out, the concierge, the doorman, were each on their job and welcoming. The hotel is in an old building, remodeled...

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Helpful?
Thank mdbgoldfamily
Downingtown, Pennsylvania
Reviewed 4 days ago NEW

Outdoor staff was valet parking attendant super nice, great! Perfect location! We could Walk everywhere. Check in and out prompt. Room was very nice! Breakfast very good, server was very friendly. ! Would return for sure.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 229jacquelync
Rusticoville
Reviewed 5 days ago NEW

Great service and location. Staff were very accommodating. Can easily communicate with front desk via text message. Rooms and lobby not as modern at Hilton BackBay, but still great facilities give the building is apparently 100 years old!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jamie G
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions as well as our team. We are so happy that you enjoyed our new texting service! We hope you'll come back and visit us again! Alicia Bianco abianco@hiltonbostondowntown.com

Midlothian, Virginia
Reviewed 6 days ago NEWvia mobile

Beautiful architecture. The staff was so far friendly. Our room was tiny. Like really tiny. But just for the two of us it'll fit. There's so much to do in the city it's not like will be here much. The price that we got on hotwire it's definitely worth it.

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Helpful?
Thank Dinkswife
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston! We are so happy to hear that you enjoyed our downtown location and our friendly team members. We hope to have you back with us on your next visit to Boston! Alicia Bianco abianco@hiltonbostondowntown.com

New York City, New York
Reviewed 1 week ago

I stayed her over St. Patrick's Day weekend which corresponded with the Seafood Expo at the Convention Center. I got a great room at a really good price booking just one week ahead. I requested a room on a lower floor near the elevator since I am in and out a lot and have a lot to carry. My 4th...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ThePickledPeddler
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you took advantage of the nearby downtown attractions and were able to experience some of the great pubs and restaurants in the immediate area. We are also happy to hear that you enjoyed your...

Berwick
Reviewed 1 week ago

Loved the location and will return again. Very accessibly to restaurants and shopping. The view could have been better and the creamers were spoiled but the rest of the stay was great. The hotel bar was very upbeat.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sarapZ3480XL
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall! We are thrilled to hear that you enjoyed our location and our restaurant. I apologize for your experience with your room. We hope to welcome you back soon on your next trip to Boston! Alicia Bianco abianco@hiltonbostondowntown.com

Phila, United States
Reviewed 2 weeks ago

The Hilton Boston Downtown - Faneuil Hall was a nice hotel with plenty of amenities and staff with a warm smile. It's a good location and the concierge was quick to assist with restaurant and such recommendations. Breakfast room service was very good and quick!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lindarU6069TY
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that our team members were friendly and our Concierge were able to assist with with directions and suggestions for the city and that you enjoyed the nearby downtown attractions. We hope to have you back again on your next...

New York Cith, United States
Reviewed 2 weeks ago

for the location of downtown boston - the price and hotel accommodation was good. do not expect any frills or great customer service. my first choice was InterContinental but was completely booked (surprisingly) and cost $400.00 per night. Mandarin was also booked - another surprise??? was told some half marathon was going on during the weekend.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank melissarB8171XR
HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil Hall, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure that every guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Your feedback will help us deliver on this...

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Region: United States > Massachusetts > Boston > Downtown
Price Range: RM1,090 - RM2,384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Jetsetter so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#34 Green Hotel in Boston
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
24 questions
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor suite or deluxe room”
 of 5 bubbles NJA17, 23 Feb 2017 | Read review
“Try to ask for a room away from the elevators; just like any hotel with elevators it can get a bit noisy if your room is near it.”
 of 5 bubbles cocoloco182, 21 Feb 2017 | Read review
“Higher floors will have more light.”
 of 5 bubbles jh137, 27 Jan 2017 | Read review
“Not much view from 4th floor - opt for higher if given a choice.”
 of 5 bubbles MaddyLibby, 16 Jan 2017 | Read review
“corner room has 2 walls of windows with great architectural views”
 of 5 bubbles dln2, 11 Dec 2016 | Read review
5 of 5