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Hilton Boston Downtown / Faneuil Hall

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#53 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,772 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Downtown / Faneuil Hall
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Showing 1,665: English reviews
Bunkie, Louisiana
Reviewed 20 October 2016 via mobile

A great hotel with personal service and the perfect place for a relaxing weekend. Right in the middle of town which is convenient to most of the sites. Only drawback is that there isn't a gift type shop.

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Helpful?
Thank jordandonna161
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Yomaira Garcia ygarcia@hiltonbostondowntown.com

Kingston, New York
Reviewed 19 October 2016

Upon arrival at the hotel I checked in easily and was told they would send a welcome text to my phone. Then later if I needed them for anything I could text back. Great! The first day we left our room at 9:30 am and returned at 2:00 pm to rest after walking all that time. Our room had not...

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Helpful?
Thank Susan H
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Susan H, Thank you for staying with us and for sharing your honest feedback. We truly appreciate you choosing our hotel and apologize that this was not properly shown during your stay. We will be sure to share your comments with our housekeeping team and assure you that the appropriate steps will be taken to correct the issues you...

Indianapolis
Reviewed 18 October 2016

Everything and everyone at Hilton was wonderful the people were great the room s very nice and location was ideal. Every person was very nice. It just seemed like whatever you wanted you got and with such friendliness

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y4493YJpetere
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Y4493YJpetere, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are thrilled to hear that you enjoyed your stay and truly appreciate the wonderful compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Reviewed 18 October 2016 via mobile

I was at this hotel for two nights. I loved the hotel as it was very clean. I had room with two queen beds and it was very spacious. The bathroom and room were very clean and the bed sheets were clean as well. I ordered room service for breakfast each morning and it was delicious. The only thing I...

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Helpful?
Thank Erika R
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Erika R, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are so happy to hear that you enjoyed your guestroom, our restaurant, and your overall stay. We do apologize for the noise issues that you experienced. We will be sure speak to our team...

Elyria, Ohio
Reviewed 17 October 2016

We were extremely satisfied with all hotel aspects from the hotel itself to the entire staff. The location was great too. I would stay there again and recommend it to anyone traveling to Boston in the future.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 184lindau
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear 184lindau, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are so happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Miami, Florida
Reviewed 17 October 2016 via mobile

This hotel is 2 blocks from Faneuil Hall and the wharf where most tour buses start their tours. The hotel is well kept and clean. The rooms are small and there's no view to speak off. The beds are in good condition and very comfortable. The bathrooms are a medium size and comfortable. The only issue we encountered was the...

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Helpful?
Thank rosettaink
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear rosettaink, Thank you for choosing to stay with us and for sharing your feedback. We truly appreciate your loyalty as a Hilton Honors member and apologize that this was not properly shown during your stay. We will certainly shared your comments with our team. Please rest assured that the appropriate steps will be taken to correct the issues you...

BALTIMORE
Reviewed 17 October 2016 via mobile

We had a brief lay over in Boston and wanted to stay near the water. The room was pricy, around $300, but that is what they tend to go for in downtown Boston. The staff was very friendly. The room was pretty much standard issue Hilton, but with a nice view of the water. I would stay there again.

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Helpful?
Thank WALTER S
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear WALTER S, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled to hear that you enjoyed our downtown location, our friendly team members, and your overall stay. We hope to welcome you back again soon on your next trip to Boston! Sincerely, Kerry...

West Hartford, Connecticut
Reviewed 16 October 2016

Awesome as usual! Room phone wasn't working and desk immediately sent engineer to repair. Although unable he moved phone from desk area to nightstand so i was able to conveniently receive early wakeup call. Car service is always excellent! This hotel is our business preferred, I'll be back!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen F
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Karen F, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that our team members worked to correct the issues with your phone as soon as possible and we are happy that you enjoyed your overall stay. We hope to have you back again...

Galway, Ireland
Reviewed 16 October 2016

I will keep this simple - it's a very nice hotel with big rooms in a great location. Ideal for business, due to proximity to downtown. The staff were all very friendly from the front desk to the doorman. I didn't eat there so cannot comment on the food but I liked staying there.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank GalwayTribe
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear GalwayTribe, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are so happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Liberty, South Carolina
Reviewed 16 October 2016

Breakfast is not to the quality I would expect for the money paid. Some issues with the function and cleanliness of the showers. Can't beat the location to see Boston but I would look for other options next time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jon O
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Jon O, Thank you for choosing our hotel and for taking the time to share your feedback with us. We do apologize for the breakfast experience in the restaurant. We are working with our tenant restaurant, to ensure that they continually evolve to best meet and exceed our guests' needs moving forward. We are also sorry about the maintenance...

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Region: United States > Massachusetts > Boston > Downtown
Price Range: RM1,096 - RM2,408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Orbitz, Agoda, Jetsetter, Hotel.de, Reservation Counter, HRS, Travelocity and Despegar.com so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#34 Green Hotel in Boston
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor suite or deluxe room”
 of 5 bubbles NJA17, 23 Feb 2017 | Read review
“Try to ask for a room away from the elevators; just like any hotel with elevators it can get a bit noisy if your room is near it.”
 of 5 bubbles cocoloco182, 21 Feb 2017 | Read review
“Higher floors will have more light.”
 of 5 bubbles jh137, 27 Jan 2017 | Read review
“Not much view from 4th floor - opt for higher if given a choice.”
 of 5 bubbles MaddyLibby, 16 Jan 2017 | Read review
“corner room has 2 walls of windows with great architectural views”
 of 5 bubbles dln2, 11 Dec 2016 | Read review
5 of 5