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DoubleTree Club by Hilton Hotel Boston Bayside

1,815 reviews
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Traveller (127)
Room & Suite (66)
Dining (8)
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Overview
  • Excellent31%
  • Very good36%
  • Average21%
  • Poor8%
  • Terrible4%
Travellers talk about
“jfk library”(87 reviews)
“double tree”(80 reviews)
“jfk umass”(31 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Suites
3.0 Star Hotel
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Offers from DoubleTree Club by Hilton Hotel Boston Bayside
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,815)Write a Review
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21 - 25 of 1,629 reviews
Reviewed 18 December 2017

It was my first and last time I’m going to stay there. I wish I read reviews before the trip. My room was next to the elevator when I asked to change the room they told that they don’t have anything available. Stuck for 4...More

Review collected in partnership with DoubleTree by Hilton
Thank Nazira O
Response from Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston BaysideResponded 19 December 2017

Thank you for taking the time to provide feedback about your recent stay at our DoubleTree Club Bayside. I apologize if the noise from the elevator disturbed your stay. Our staff is happy to accommodate a guest’s request to change rooms, but I apologize that...More

Reviewed 17 December 2017

the customer service was very rude and been no help at all when there was an issue. I booked with the hotel in November, and because the changing of the flights I had to cancel the room two weeks before the check-in date so I...More

Thank Shihyue S
Response from Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston BaysideResponded 19 December 2017

Thank you for taking the time to tell us about your recent stay at our DoubleTree Club Bayside. I am sorry to hear that you were unable to stay with us due to your flight plan changes. I apologize that our staff came across as...More

Reviewed 14 December 2017

The toilet made noise all night. The following morning, it flooded all over the bathroom floor - a couple of inches of water. When I called the front desk, I was asked if I wanted a plunger. No, I didn't want a plunger; I wanted...More

Review collected in partnership with DoubleTree by Hilton
Thank EmilyNYC
Response from Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston BaysideResponded 15 December 2017

Thank you for taking the time to share feedback about your recent stay at our DoubleTree Club Bayside. I apologize that the toilet in your bathroom overflowed, and for the less than satisfactory response from our staff. No guest should have to experience this. When...More

Reviewed 13 December 2017

Stayed here one night on my way out of Boston due to proximity to airport. The staff is truly exceptional here! The room was sufficient, nice and clean. I requested a pack and play for my son, that they provided with a small baby toiletry...More

Review collected in partnership with DoubleTree by Hilton
Thank CityMouse79
Response from Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston BaysideResponded 15 December 2017

Thank you for taking the time to tell us about your recent stay at our DoubleTree Club Bayside. I am pleased to hear you enjoyed your accommodations and the complimentary airport shuttle service, and found our location convenient and our staff welcoming and helpful. As...More

Reviewed 12 December 2017

Was pleased with our room and staff. The shuttle picked us up at the airport, saving us from getting ourselves lost trying to navigate the Boston area. We used the shuttle several times during our visit and was pleased with all of the drivers. The...More

Review collected in partnership with DoubleTree by Hilton
Thank terrycZ1640TP
Response from Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston BaysideResponded 13 December 2017

Thank you for taking the time to tell us about your recent stay at our DoubleTree Club Bayside. I am pleased to hear you enjoyed your accommodations, the complimentary shuttle services, and the Marketplace Café & Take Away. We look forward to welcoming you back...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#51 Business Hotel in Boston
#55 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Boston
#51 Business Hotel in Boston
#55 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (66)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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kirstenliv
19 February 2018|
AnswerShow all 4 answers
Response from tritralala7474 | Reviewed this property |
depending on what you already have received as answers; calling an Uber worked perfectly fine and is cheap as well
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debzom
12 June 2017|
AnswerShow all 3 answers
Response from curt f | Reviewed this property |
They did the day we stayed there. They are very accomadating with the shuttle. It is not just an airport shuttle
0
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Charcoal801
20 May 2017|
AnswerShow all 4 answers
Response from curt f | Reviewed this property |
The shuttle is available and needs to be reserved at the front desk when you arrive. They will take you there!
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Room Tips
"Corner suite had a great view, not so picturesque, but you did get a view of flights in and out of Logan and..."
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"Top floor facing the bay."
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"I asked for a quite room."
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"every room i have stayed in has been perfect"
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