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Courtyard Tupelo

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134 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Victoria,TX
Reviewed 1 week ago

Friendly and helpful check-in..... nice room....changed for me...no problem! Used laundry services....worked well! Comfortable beds....the only negative was the fact that the door did not fit properly....about an inch gap....made for noisy hall ways!

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Helpful?
Thank cooker72
Quincy, Illinois
Reviewed 3 weeks ago

We checked in, gave them our credit card, went to bed and a strange man walked into our room, using a key card he'd been given. Then the desk called and said we had to come downstairs and reregister because someone had made a mistake. We didn't want to get dressed and do that , said we would in the...

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Helpful?
1Thank zillime2015
Phil E, General Manager at Courtyard Tupelo, responded to this review

Dear Zillme2015, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Phil General Manager

Cullman, United States
Reviewed 16 January 2017 via mobile

We had prepaid the room through hotels.com, but when we checked in, the attendant charged my card for the room. Of course it is debited from my account immediately, and when I noticed it the next morning and brought it to their attention, they reversed the charge, but it takes several days to go back into my account. The room...

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Helpful?
Thank Robbie H
Management response:

Dear Robbie H. I apologize for the your card being charged and the Wi-Fi not working correctly. We always try our best to make sure our guest are taken care of during their stay at the Courtyard Tupelo. Your money will be refunded to your card in three days or less, if not please feel free to call the hotel...

Greenville, South Carolina
Reviewed 4 January 2017 via mobile

Where else would I stay? This hotel is excellent I love the staff and they always remember me. 2 new faces Bronson Wicks and & Havanna were exceptional, the rest were their wonderful usual selves. Ever here stay there.

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Helpful?
Thank JohnEH H
Reviewed 27 October 2016 via mobile

Nice hotel , nothing much to be expect , for short time it is a fine hotel , close to other restaurants and shopping area. Only problem is the breakfast , concept is like in a restaurant , maybe I was u lucky just one very nice lady handle the whole food and beverage are at the first floor as...

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Helpful?
Thank Christian G
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good morning, Thank you for taking the time to let us know about your stay at Courtyard by Marriott Tupelo. We will be sharing your feedback with our staff to ensure that we are exceeding all our guests' expectations. Have a great day.

Tupelo, Mississippi
Reviewed 26 October 2016 via mobile

After a long work week, I just wanted to shut myself off to everyone! Rest and relaxation was definitely on the menu for me. The speedy and friendly service that I received was absolutely SPLENDID! This is just what I needed. #Feelingrejuvenated

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Helpful?
Thank Shanelle_5
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good morning, Thank you for taking the time to let us know about your stay at Courtyard Marriott Tupelo. We strive to not just meet our guests' expectations, we aspire to exceed them. We are delighted to hear your stay with us was pleasurable. We will share your feedback with the staff. Thank you.

Ponchatoula, LA
Reviewed 24 October 2016 via mobile

Booked reservation through app several hours before arrival, guaranteeing with card. We paid with cash throughout this trip to better control expenses. At checkin, I was told we had to pay a $250 deposit; I stepped out to get a little more cash. When I returned, I was told we would have to pay the $250 deposit PLUS the cost...

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Helpful?
Thank 447melissaw
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good morning, Please accept our apology for your experience here at Courtyard by Marriott Tupelo. It is our policy to require a $250 deposit with all cash paying customers. We will discuss this issue with our staff to ensure that we are following all procedures correctly. Have a great day.

Reviewed 23 October 2016 via mobile

Our stay was great Jolene is a wonderful competent front desk agent and has a very warm caring personality ...felt like I had known her forever ...made us very welcome and happy ...rooms were clean and comfy ...I recommend this hotel highly

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Helpful?
Thank Judy G
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good evening, Thank you so much for taking the time to let our staff know how we are doing. We are delighted to hear your stay with us was exceptional. We not only inspire to meet our guests' expectations, we strive to go beyond them. We look forward to you staying with us again when in the area. Thank you...

South Carolina
Reviewed 22 October 2016

Not great, not bad. Adequate, easy on and off, no complaints. we were just passing through. No walking friendly, crossing that road was scary. Stores closed except for restaurants. There are a few restaurants on same side of street.

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Helpful?
Thank IrishGenie
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good evening Thank you for taking the time to provide us with feedback about your stay at Courtyard by Marriott Tupelo. We will be sharing your remarks with our team to ensure that we are meeting all our guest expectations. We hope that you will stay with us again if you're ever in the area again. Thank you for your...

Bartlett, Tennessee
Reviewed 9 October 2016 via mobile

We stayed in this hotel for a wedding in October 2016. We were greeted with extremely nice staff and received an early check in. While we were unloading our luggage off the cart 2 ladies were cleaning the room next door but still took the cart down for us. Then we discovered our bathroom outlet wasn't working and the same...

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Helpful?
1Thank madkins1
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good evening, Thank you so much for taking the time to let us know about your stay with us. We are delighted to hear that everything was exceptional. We not only inspire to meet our guests' expectations, we strive to go beyond them. We look forward to you staying with us again when in the area. Thank you for you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Tupelo

Address: 1320 North Gloster Street, Tupelo, MS 38804
Region: United States > Mississippi > Tupelo
Price Range: RM481 - RM677 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Tupelo 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Courtyard Tupelo Hotel Tupelo
Tupelo Courtyard
Tupelo Marriott
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Questions & Answers

Questions? Get answers from Courtyard Tupelo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here. There are many other options in Tupelo.”
 of 5 bubbles zillime2015, 27 Jan 2017 | Read review
“If you don't like your room, just talk to the staff.”
 of 5 bubbles mellaw121, 25 Aug 2016 | Read review
“top floor if you do not want to hear noise from rooms above you”
 of 5 bubbles 530frankm, 22 Jul 2016 | Read review
“If traveling with a family, take advantage of the refrigerator and bring beverages and food in.”
 of 5 bubbles elizabethr769, 27 May 2016 | Read review
“Any room would be a good choice.”
 of 5 bubbles 404russelld, 2 Apr 2016 | Read review
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