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The Westin San Diego

Booking.comUS$169*
View Deal
#57 of 279 Hotels in San Diego
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$386*
US$169*
US$386*
US$169*
US$386*
US$169*
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The Westin San Diego
The Westin San Diego
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845 Reviews from our TripAdvisor Community

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Showing 787: English reviews
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Reviewed 2 days ago NEW

OK, the rooms are a little "50 Shades of Beige" - there's no attempt at any personality or character here. That said, there's nothing missing (except maybe pay-per-view movies), everything worked fine and there was plenty of space and a charming view out to the bay. I thought the hotel was pretty good value - I used the 24 hr...

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Helpful?
Thank Phil J
Mission Viejo
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

We live about an hour north of San Diego in Orange County and drive down to spend a day or two every few months and just act like tourists. Being SPG members we usually stay at one of the two Westin hotels in town. We've never been disappointed at this property. It's everything you expect from a fine hotel. This...

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Helpful?
1Thank Paul D
About Hotel's Favourite Review
Alyssa T, General Manager at The Westin San Diego, responded to this review

Paul D - Thank you for your loyalty Paul D. We appreciate the 5 star review. Our hotel lobby bar offers great happy hour specials, along with 12 beers on tap - 8 of which come from our local San Diego breweries. We look forward to your next tourist trip to sunny San Diego. Be Well, Alyssa Turowski General Manager

Reviewed 5 days ago NEW

This is not an inexpensive hotel, costing 300+ dollars per night for lodging and almost $50/night more (!) for parking. So, I would expect the facilities to be well maintained. However, when we arrived we found that (a) the high temperature limit for my shower was set far too low and (b) the diverter in my friend's shower was malfunctioning....

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Helpful?
Thank Rich M
Alyssa T, General Manager at The Westin San Diego, responded to this review

Rich M - While it is unfortunate to read of the challenges you had, I am so happy to see that Jose left you with a lasting impression of his great customer service. He truly goes above and beyond for every guests and the personal name recognition will go a long ways and be share with his team members. Thank...

Reviewed 5 days ago NEWvia mobile

Stayed here for a week. Very comfortable beds and adequate facilities. Wifi temperamental. Bar staff Melisa and beverage manager Shane were seriously the best, very customer focused, very polite and caring towards each guest at the bar really did those little things that make them stand out as been at the top of their game in their focus and what...

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Helpful?
Thank Stewart J
Alyssa T, General Manager at The Westin San Diego, responded to this review

Stewart J - I sincerely apologize we were unable to connect while you were here. Melissa and Shane are two of our fabulous food and beverage team members that strive to go above and beyond with every guest and I am so pleased to read they left a lasting impression on you. Quite unfortunate to hear that wasn't the overall...

Reviewed 5 days ago NEWvia mobile

4 nights of comfortable bed and lovely breakfasts with great server, Donna! Nice meeting spots and convenient to everything. Good value for business. Easy walk to convention center. Easy free shuttle to airport.

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Helpful?
Thank Jay S
Alyssa T, General Manager at The Westin San Diego, responded to this review

Jay S - Thank you for the 5 star review! Donna is an amazing server and strives to ensure every guest experience in our restaurant is a great guest experience. I am pleased you enjoyed your overall stay and look forward to welcoming you back again soon. Remain Well, Alyssa Turowski General Manager

Reviewed 1 week ago via mobile

Hotel was nice, room was clean and the bed cozy. Nice spot downtown close to everything. Staff were great, my boyfriend was thrilled with Jose who catered to his every need. Pool was okay and the hot tub was quite small and jets were in need of maintenance. Snacks upon check in were a nice touch. Another amazing staff member...

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Helpful?
Thank Haley W
Alyssa T, General Manager at The Westin San Diego, responded to this review

Haley W - It was Alyssa, that's me! I am the hotels' General Manager and have just a few more weeks until I officially go out on maternity leave. I enjoyed meeting you and am so pleased you enjoyed your hotel stay. Snack hour is a fun time for our management team to connect with our guests, not only during...

Reviewed 1 week ago via mobile

Molly was our concierge she was incredibly helpful she gave us excellent recommendations to local restaurants, breweries, activities. She went out of her way to make our vacation restful. Really appreciate all her efforts. Our overall stay at the Westin was wonderful.

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Helpful?
Thank Erika D
Alyssa T, General Manager at The Westin San Diego, responded to this review

Erika D., Congratulations and thank you for choosing to stay at the Westin San Diego for your Babymoon! Molly is one of our fantastic concierge. I am not surprised she assisted in exceeding your expectations and helped you enjoy your time here in sunny San Diego. We hope you will come back and stay with us again after your baby...

São Paulo, São Paulo, Brazil
Reviewed 1 week ago via mobile

It's a good business hotel, very well located at the downtown district, close to the airport. Tidy and comfortable rooms, especially the bed and linens. Worthy the price. 5 min drive to Gas Lamp, 1min to the I5.

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Helpful?
Thank Ivan T
Alyssa T, General Manager at The Westin San Diego, responded to this review

Ivan T - Thank you for taking the time to share your experience with Trip Advisor. I am happy to read you enjoyed out location, as well as, the comfortable rooms and bed. The Westin Heavenly bed is the best bed in the industry. It guarantees a superior night's slumber! Come back and stay with us again. Be Well, Alyssa...

Reviewed 2 weeks ago via mobile

Rooms need refreshment (literally).... there was a musty stench in my first room. Second room was better. Overall it was a decent stay. No frills, food was average, drinks were good, room was clean but nothing fancy. Good place for conference travel.

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Helpful?
Thank Brandy B
Alyssa T, General Manager at The Westin San Diego, responded to this review

Brandy B - It is unfortunate to read your read your mediocre review of the Westin San Diego. We strive to ensure our guests leave feeling better than when they arrived and focus on efforts on being a comfortable home away from home. I will be sure to share your guestroom feedback with the team to help them remain focused...

San Diego, California
Reviewed 2 weeks ago

Had business in San Diego. Wanted to bring my wife to this hotel. Flew standby so I was unable to make a last minute reservation on board. Got disconnected. Lots of red tape with a higher rate upon landing. Etc etc. Decided to go to Hotel and work things out. When we were still 10 feet away, we were met...

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Helpful?
1Thank frenchcon2
Alyssa T, General Manager at The Westin San Diego, responded to this review

frenchcon2 - Thank you for the 5 star review and for personally recognizing Jami for her efforts. I am pleased to read she was able to change the situation for you and welcome you to the Westin San Diego with ease, professionalism and kindness. Come back and stay with us again. Remain Well, Alyssa Turowski General Manager

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 

Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101-3504
Region: United States > California > San Diego > Downtown
Price Range: RM811 - RM1,914 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Starwood, Travelocity and Jetsetter so you can book your The Westin San Diego reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel
Hotel Style:
#14 Spa Hotel in San Diego
#20 Luxury Hotel in San Diego
#23 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#39 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Diego staff and other travellers.
18 questions
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Questions? Get answers from The Westin San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles gabors281, 2 Mar 2017 | Read review
“I stayed on floor 17,a Starwood Quest floor. It was quiet and I had good views of the city and water from my room as would many rooms.”
 of 5 bubbles rskunter, 2 Mar 2017 | Read review
“Get a higher floor with the harbor view - make sure you know "all the fees" upfront”
 of 5 bubbles travbuster, 19 Feb 2017 | Read review
“Ask for a room facing the bay.”
 of 5 bubbles SmartandSunny, 18 Feb 2017 | Read review
“The bayside view from our 15th floor room was fantastic.”
 of 5 bubbles robs370, 15 Feb 2017 | Read review
5 of 5
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US$169* /night
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Prices are for 1 room, 2 adults
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