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Extended Stay America - San Diego - Sorrento Mesa

117 reviews
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Traveller (4)
Room & Suite (6)
Dining (2)
Overview
  • Excellent37%
  • Very good21%
  • Average11%
  • Poor9%
  • Terrible22%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
27 Feb28 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (117)Write a Review
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21 - 25 of 115 reviews
Reviewed 14 October 2016 via mobile

This is by far the best Extended Stay I have visited. Set up like a condominium community, it is well lit with street lamps and has ample parking. Very reasonable rates for the San Diego area. Walk or drive to near by resteraunts or the...More

Thank bstreetkid
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 15 October 2016

Thank you for your awesome review! Your feedback is the best performance measure we have so thank you for taking the time to post your review. We are thrilled we exceeded your expectations and that you appreciated our facilities and affordable pricing. We appreciate you...More

Reviewed 13 October 2016 via mobile

Very old hotel. Uncomfortable bed. Lacking basic stationary items like paper&pens. No ice. No elevator. No pool. Our group was not given rooms near each other. Evening staff was friendly. But was unable to give basic directions to restaurants. Morning staff was even more clueless....More

Thank Robert M
Response from 00esa, Manager at Extended Stay America - San Diego - Sorrento MesaResponded 13 October 2016

Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. On behalf of our entire team, please accept our sincere apologies for the issues you had with...More

Reviewed 15 September 2016 via mobile

Terrible hotel. We checked in and then had to switch rooms. The first room, the toilet leaked, the second room the door lock didn't work and the Ac leaked on the floor. Free breakfast consisted of coffee and granola bars, pathetic. We will not return.More

Thank chjonsunmc5
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 15 September 2016

Thank you for staying with us and for your review. I am so sorry to hear your stay was so disappointing and not what you had hoped. We clearly missed the mark in providing you clean and comfortable accommodations and for that I am sorry....More

Reviewed 25 August 2016

No frills hotel. Their idea of a breakfast were lousy muffins and packets of oatmeal to go with the coffee.You had to request your coffee maker and anything else for your kitchenette. No house keeping during the 5 days I was there. Will not stay...More

Thank faxtek
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 1 September 2016

Thank you for sharing your feedback. It is unfortunate you were not pleased with your overall stay based on our style of hotel, services and complimentary amenities. We are geared towards guests staying over a weeks time, and offer weekly housekeeping service to minimize the...More

Reviewed 17 August 2016

The room had a smoking smell and the breakfast was very bad (coffee and mufins). I paid too much for the service and the room that I received. Do not recommend this hotel. There are better choices for this price in the area.More

Thank ilanalifshitz
Response from 00esa, General Manager at Extended Stay America - San Diego - Sorrento MesaResponded 17 August 2016

Thank you for staying with us and for your feedback. Your comments about our breakfast offerings will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. I am so sorry your stay was not what you expected....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$109 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in San Diego
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$109 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in San Diego
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (4)
Room & Suite (6)
Dining (2)
Questions & Answers
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Room Tips
"good for small families , business trips and people who need small kitchen"
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"Choose a room away from the road"
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"Some rooms have been remodeled, be sure to ask for a remodeled room."
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"Extremely convenient"
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