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I spent one night here, in town for a reunion with friends. Was a warm sunny day and the lobby was even warmer, the a/c was either not on or not on high enough to keep the lobby cool. In their defense, heavy sunlight coming...More
Response from Manager_11525, General Manager at Extended Stay America - San Diego - Mission Valley - StadiumResponded 24 May 2016
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the inconveniences you experienced upon check-in. I will work with our front desk staff and review our check-in procedures to make sure we are...More
dirty dirty room
stains on sheet and pillowcases
suppose to be kitchen suite, but had to go to front desk to get dishes, glasses, silverware, etc. and carry it to my room on 3rd floor.
no coffee maker or hair dryer in room
Don't stay at this property. I have been here for one week and because of repairs on my home, I have to stay for at least another 5 days. Where do I start? The front desk attendants are inexperienced and very young. The lobby, laundry...More
First you walk in the lobby is dark and dirty. Very dirty... Then you get to your hotel room which smells as though something is decaying in it. The bathtub leaked all the time. There was mold
Growing in the bathroom around the tub. The...More
I stayed in this hotel for 4 days. I absolutely loved it. Very clean & Quiet and peaceful. Also loved the staff, all of them were so helpful and friendly. I will definitely stay here again next time I am in San Diego.More
Response from Manager_11525, General Manager at Extended Stay America - San Diego - Mission Valley - StadiumResponded 5 January 2016
Thank you so much for sharing your experience with us. I'm so pleased to hear that our staff provided you with exceptional customer service. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank...More
Hello Cheri, We actually do not have hotel shuttle service however we can call a cab for you at anytime just by notifying the front desk. We are very close to the stadium, only one exit away. If you have any additional... More
Hello Cheri, We actually do not have hotel shuttle service however we can call a cab for you at anytime just by notifying the front desk. We are very close to the stadium, only one exit away. If you have any additional questions or concerns please do not hesitate to contact us directly 1.858.292.8927. Thank you for choosing Extended Stay Hotels, we look forward to your arrival.
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"Ask the front desk, they are very helpful and knowledgeable."