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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

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Traveller (70)
Room & Suite (55)
Dining (6)
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Overview
  • Excellent47%
  • Very good33%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
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Offers from SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
Special Offer: Book Early & Save!
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Reviews (311)
There are newer reviews for SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
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All reviewschili's restaurantthe breakfast arearoom was cleansoccer tournamentquick drivewould stay here againyogurtmake your own wafflessofa bedcomplimentary breakfaststayed one nightminute drivebusiness tripfront desk staffa great place to stayeasy accessfreeway
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21 - 25 of 304 reviews
Reviewed 17 August 2017 via mobile

Stayed here for one night as part of a wedding party. This hotel is well used and in need of a major upgrade/ redo. I did not have time to use the pool or even eat the free breakfast the next morning. My friends said...More

1  Thank Calicoaster
Response from Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps PowayResponded 18 August 2017

Thank you for taking the time to review your stay at Scripps Poway, I would like to apologize that your stay was not up to par. We will are undergoing a renovation starting in December and will be completed mid March. If your travels ever...More

Reviewed 14 August 2017

Was invited to stay here for a wedding we were attending in the area. Called two days before to get a 'early check in' since normal check in is 4PM and the ceremony was at 5PM. We arrived around 1PM and our room was ready...More

Thank akc3tp
Response from Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps PowayResponded 16 August 2017

Thank you for taking the time to share a review on your recent stay at the Springhill Suites San Diego Scripps Poway. I appreciate you sharing your experiences with us. It is nice to hear that you found the property to meet your needs during...More

Reviewed 10 August 2017

The pool at this hotel was so small that it was ridiculous. There is a gym that is ok. The room was clean but the bathroom floor really needed a good cleaning--the grout was black and it should have been white. The location is good--right...More

Thank Cherill
Management response:Responded 11 August 2017

Dear Cherill, Thank you for taking the time to review your stay at Scripps Poway, I would like to apologize for your sub par stay, as you were not able to fully enjoy our amenities. We will be undergoing a renovation in December which will...More

Reviewed 4 August 2017

Bad Oder throughout the rooms and the staff do not know any English. When we arrived no one took our luggage and the lady at the front said do it yourself. She was very disrespectful and said if you do not like that stay somewhere...More

Thank psenehipour
Management response:Responded 5 August 2017

Dear Psenehipour, First and foremost please accept my apology for the experience you had during your stay. We strive to provide exceptional customer service and we were not able to execute this during your stay, I appreciate you taking the time to review your stay...More

Reviewed 25 July 2017

This was once a good option to stay at years ago. Not so much now. I travel 4 days a weeka and have top status with most hotel chains including this brand. As this hotel sits next to a freeway that is busy 24 hours...More

Thank 2227mechanic
Response from Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps PowayResponded 25 July 2017

Thank for taking the time write a review of your experience at my hotel on Trip Advisor. I want to apologize that the hotel was not up to par. I will follow through by sharing your comments with the appropriate departments to help improve our...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Breakfast included
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$158 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in San Diego
#50 Business Hotel in San Diego
#56 Romantic Hotel in San Diego
Room types
Suites, Family Rooms, Non-Smoking Rooms, Kitchenette
Details
Price range
US$158 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in San Diego
#50 Business Hotel in San Diego
#56 Romantic Hotel in San Diego
Room types
Suites, Family Rooms, Non-Smoking Rooms, Kitchenette
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Traveller (70)
Room & Suite (55)
Dining (6)
Pool & Beach (1)
Questions & Answers
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Trinity W
30 April 2015|
AnswerShow all 2 answers
Response from Kelly_Herrington | Property representative |
The closest beach to us is LaJolla and its about 15 miles. Our breakfast has scramble and hard boil eggs, oatmeal, fruit, muffins, yogurt, and a rotating item either potatoes, Canadian bacon or sausage. On the weekend we... More
0
Votes
Dana S
13 March 2015|
Answer
Response from Kelly_Herrington | Property representative |
No problem. Not sure if you know that every room does have a sofa sleeper. Any other questions let me know. Thanks and have a great day! Kelly Herrington General Manager
0
Votes
Dana S
28 February 2015|
Answer
Response from ronswife12 | Reviewed this property |
There's a little of something for everyone. Hot and cold items. When we've been there we've had waffles, scrambled eggs with fixings (i.e. salsa, shredded cheese, etc.), ham or sausage, hot rice with seasoning to sprinkle on... More
0
Votes
Room Tips
"Choose a room that faces east as traffic noise from the nearby 15 freeway can be heard."
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"choose another hotel until they're done with construction"
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"Hotel is under construction, I did not hear any noise but you may want to request a room away from..."
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"Stay away from rooms near the highway"
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