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Hard Rock Hotel San Diego

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Traveller (857)
Room & Suite (537)
Dining (80)
Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“rock star”(170 reviews)
“convention center”(573 reviews)
“mary janes”(126 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Offers from Hard Rock Hotel San Diego
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,912)
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Traveller rating
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1,484
491
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3,362
1,484
491
190
151
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All reviewsrock starconvention centermary janesrock royaltypool partygaslamp districtbachelorette partypetco parkking suiterooftop poolthe gas lamp districtmini barbars and restaurantsgreat roomvalet parkingnobuhardrock
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1 - 5 of 5,678 reviews
Reviewed yesterday via mobile

It was a fun weekend the hotel is nice but they allow so many non guests into the hotel that it’s always busy. Non guests get on the elevators and try to access other areas. All day Saturday was a pool party that was obnoxious...More

Thank Joey H
A TripAdvisor Member
1
Reviewed yesterday

My stay was so wonderful from the moment of checking in with concierge until the minute I departed.! All of the staff were so friendly and always willing to assist me with any thing I needed. The location to my meeting at SDCC was so...More

Thank A TripAdvisor Member
Response from Kevin A, Manager at Hard Rock Hotel San DiegoResponded yesterday

Dear Valued Guest, Thank you so much for staying with us and recognizing our rock star team! They love to make every guest's stay legendary. It rocks receiving such a nice review from a fellow hotelier. We love it when our staff is recognized by...More

Reviewed 2 days ago

Enjoyed a brief stay at the Hard Rock San Diego and found the staff to be on par with the finest properties I’ve stayed. Not sure how they’ve accomplished that, but hats off to the management team! Everywhere we turned, we were greeted with smiling...More

Thank Jcskinaz
Response from Kevin A, Manager at Hard Rock Hotel San DiegoResponded yesterday

Dear Jcskinaz, Thank you for sharing your thoughts on your recent stay at our hotel. We are so happy our staff shared big smiles and made you feel right at home. The Hard Rock Hotel San Diego staff just loves taking care of their guests!...More

Reviewed 2 days ago via mobile

Stayed here for five nights while my partner attended a conference in San Diego. Let’s get the positives out of the way first - check in was quick and our room was ready early which was nice after a long early flight from out east....More

Thank Soymoosemom
Response from Kevin A, Manager at Hard Rock Hotel San DiegoResponded yesterday

Dear Soymoosemom, Thank you for sharing your thoughts on your recent stay at our hotel. We appreciate your feedback and would like to offer our sincerest apologies for your stay being anything less than perfect. We are truly sorry for the difficulties you experienced during...More

Reviewed 3 days ago via mobile

My family and I were charged an extra day stay of $269. They will NOT take care of their guest if you have to leave early, it’s Policy, to charge you the full amount. I do NOT recommend this hotel. Customer service is a lost...More

1  Thank micojosh07
Response from Kevin A, Manager at Hard Rock Hotel San DiegoResponded 2 days ago

Hi micojosh07, thank you for staying with us and for your feedback regarding our reservation policy. We are so sorry our service kept you from having a rockin' stay. We have shared this with our team to ensure we come up with a solution. Thanks...More

View more reviews
About
Description
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ...More Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (857)
Room & Suite (537)
Dining (80)
Pool & Beach (79)
Amenities (66)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Marsha P
22 June 2018|
Answer
Response from mommapilk | Reviewed this property |
I did not. However there are plenty of scooters to rent. You download the ap and pay on the ap. You leave the scooter when you are done.
0
Votes
IowanWorldTraveler
24 May 2018|
AnswerShow all 2 answers
Response from Magdalena M | Reviewed this property |
Sure, ask for it. They will accommodate if they can.
1
Vote