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Hard Rock Hotel San Diego

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#36 of 278 Hotels in San Diego
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Hard Rock Hotel San Diego
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4,733 Reviews from our TripAdvisor Community

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Showing 4,546: English reviews
A TripAdvisor Member
San Jose, California
1 review
Reviewed 29 October 2015

I loved the room. The design was contemporary and everything was where it should be and functioned as it should. I only stay @ 4star hotels but some of them fall way short of 4stars including other Hard Rock hotels I've stayed in (other states). This one was superb.

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Thank A TripAdvisor Member
James G, Manager at Hard Rock Hotel San Diego, responded to this review

What an incredible review! We are thrilled you enjoyed your room and had a superb stay! We hope to see you again!

Reviewed 29 October 2015

Super easy check-in and friendly staff. Rooms are comfortable and mine had a view of the stadium. I really loved the location of the hotel. Close to the water and restaurants, shopping. For parking, there is a budget friendly option with self-parking garage less than a block away. I would stay again.

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Thank Murielle F
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the great review, Murielle! It’s fantastic to hear the front desk staff and location helped to make your stay especially memorable. We can’t wait to see you again!

Chicago, Illinois
Reviewed 28 October 2015

Every employee we came in contact with seemed happy to work there. Rooms were stylish and trendy. Loved the fact that you pick your music to play as you come into the room. Bikes were available to rent...which made for a great ride along the Harbor. The location was perfect...close to Petco, the convention center, Seaport Village, and a ton...

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Thank Jen_CJAJ
James G, Manager at Hard Rock Hotel San Diego, responded to this review

What a great review, Jen! Glad to hear you liked the in-room playlist, it’s one of our favorite features as well. We hope to see you next time you visit San Diego!

Charlotte, North Carolina
Reviewed 28 October 2015

We had an extraordinary stay at the Hard Rock Hotel. It's located in a prime location across from the convention center, gaslight district, and the public tram - very convenient. We had booked a room that didn't have a bathtub (for our baby) so the staff/manager graciously upgraded us into a glorious luxury suite with a whirlpool!!! Talk about excellent...

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Thank LanCT2015
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Wow, LanCT2015! Thank you for the wonderful review and for taking the time to share your experience! It sounds like you got the most out of your stay and really got to experience everything the hotel has to offer. We can’t wait for you to come stay with us again!

Houston
Reviewed 28 October 2015

Location was the best for attending any convention events. The amenities were sparse and Puritan. The rooms were small and uncomfortable. Customer service was poor. There was a long line to check in and only 2 agents were working. Both appeared to be ignorant of the long lines and did not do anything to move the line. The breakfast was...

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Thank DrAnesthesiaTX
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for your feedback DrAnesthesiaTX. It’s great to hear you liked our location but we are sorry you did not love our rooms. We have shared your review with our team and hopefully we can avoid the problems you encountered with the front desk in the future. We hope you consider staying again next time you visit San Diego.

Redwood City, California
Reviewed 28 October 2015

Hotel is ridiculously sick and the staff is top-notch. Specifically, Brady was the epitome of what "guest service" represents...Antonio was always friendly, eager to help, extremely professional, and a GREAT human being. Our spa treatments were some of the best we've ever had, and we literally have nothing bad to say about our visit. :D

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Thank breeox
James G, Manager at Hard Rock Hotel San Diego, responded to this review

We can’t wait for you to come back, Breeox! We are thrilled Brady and Antonio made your stay wonderful and that your spa treatment was one of the best! We hope to see you soon!

Los Angeles, California
Reviewed 28 October 2015

When I think Hard Rock, I have flashbacks to kitschy '80's restaurants. Needless to say, it wasn't my choice of a place to stay, BUT my husband was there on business, so Hard Rock it was. Location: Conveniently located right next to Convention Center & Petco Park and on the edge of the Gaslamp. But, you're also close to Seaport...

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Thank Melissa L
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you so much for your detailed feedback, Melissa. I am sorry to hear that your stay wasn’t excellent and will take your notes about the valet time, room noise and maid service and review with our team to figure out why lines were so long. As you mentioned, we were extremely busy that night due to the Taylor Swift...

West Covina
Reviewed 27 October 2015

i was greeted quite warmly by the front desk receptionist (chloe). she asked what music i wanted in the room and provided excellent recommendations for nightlife spots to check out. the hotel was awesome as well. parking was a bit of an issue, but understandable. i wish there was some sort of lock on the bathroom for privacy. overall great...

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Thank jromulorn
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, jromulorn! We are so happy that Chloe made you feel at home and we have passed along your kind words. We hope to see you again soon!

Stockton, California
Reviewed 27 October 2015

Excellent, thoroughly enjoyed the stay.The staff was friendly and helpful to a fault. Every employee of the hotel went the extra mile when it came to making sure I enjoyed my stay. The hotel bar 207 experience was the most fun I've had a bar in a decade. I would stay at this hotel again and would recommend it to...

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Thank eongman
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Wow, Eongman! We are thrilled that you enjoyed our hotel and had a great stay. From everyone here: You are welcome, and thank you for the review! We hope you visit us again soon!

Chilliwack, Canada
Reviewed 26 October 2015

I had an amazing experience staying here during the Nintendo Conference. The staff was friendly, and the hotel was beautiful. Our room was clean & comfortable. Not an amazing view, but I suppose it couldn't be helped. The hotel is so big that not everyone will have the best view. I think you would really have to ask for it,...

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Thank Deedlet
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the great review, Deedlet! We are thrilled to hear you loved Float and the showers in the room! We can’t wait to see you again soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Float
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
  • Conference Facilities
Official Description (provided by the hotel)
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 

Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Region: United States > California > San Diego > Downtown
Price Range: RM1,114 - RM1,952 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock
Hotel Style:
#10 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel San Diego staff and other travellers.
32 questions
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Questions? Get answers from Hard Rock Hotel San Diego staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay during the week, it's very quiet. During the weekends, some drunk people roam the halls but it's not horrible.”
 of 5 bubbles BeddHeadd, 20 Feb 2017 | Read review
“Please double check rooms w/ late checkouts. ”
 of 5 bubbles hleitter, 17 Feb 2017 | Read review
“good service!”
 of 5 bubbles jimmycyu1980, 12 Feb 2017 | Read review
“Higher floor was quite”
 of 5 bubbles BGuiot, 8 Feb 2017 | Read review
“ask to be on a higher floor so you do not hear the noise of drunk people partying in the gaslamp bars.”
 of 5 bubbles W5501CUmichellej, 7 Feb 2017 | Read review
5 of 5