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Red Roof Inn San Diego Downtown

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Red Roof Inn San Diego Downtown
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200 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Reviewed 2 weeks ago via mobile

The worst hotel I've been in....booked for 4 people, not enough towls, not enough parking had to pay extra for parking garage daily, hole in the wall cause no stopper for the door, the water was clogged in the sink, I honestly don't recommend it. ...

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Helpful?
Thank vasquezcv
Angelica R, Guest Service Representive at Red Roof Inn San Diego Downtown, responded to this review

Thank you so much for your recent visit to the Red Roof Inn San Diego - Downtown! On behalf of the Management team, I'd like to thoroughly apologize for not exceeding your expectations! Your complete satisfaction, comfort and enjoyment during your stay is our primary objective. We apologize again that you did not fully receive the experience that you deserved....

Reviewed 4 weeks ago

I am a frequent customer at this hotel every since i recieved my dui i had a situation happend to me on 2/24/16 the employee shanica was able to assist me and find a solution for my issue i was very upset about what had happend i was yelling and cursing she understood my concern listened to me and adressed...

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Helpful?
Thank Brandon H
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Thank you for taking the time to provide us a review. We will let her know about the review. Shanica is a valuable member of the Red Roof team.

Reviewed 4 weeks ago

We booked a double room with 2 queen beds, the beds were springy, could actually feel and hear the springs when I move. The space for the shower was only half the normal size and it was kind of blocked where the water in the shower will rise up to my ankle. 2 towels was only provided hence there was...

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Helpful?
Thank April B
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Thank you for taking the time to provide us a review of your stay. We are excited that our remodel plans have been approved. I will have a conversation with my housekeeping to adjust the amount of towels in the room. As I believe more than 2 sets should be provided in a room with 2 queens.

Las Cruces, New Mexico
Reviewed 4 weeks ago

The most amazingly accommodating and efficient staff. We called from airport at 9:30 a.m. for a shuttle. While others from more expensive hotels waited frustrated by poor communication, we knew how long ours would take and got a call back with an update. When we arrived at hotel, we were hoping we could leave our bags behind the desk since...

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Helpful?
Thank Cheryl W
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Thank you for taking the time to provide us with a review of your stay. Our staff strives to provide each guest with excellent customer service we look forward to hosting you the next time your travels bring you to San Diego.

Newmarket, Canada
Reviewed 29 January 2017

WOW! What a great little stay in San Diego at the Red Roof Inn....Newbie to SD. Free Customer Service Shuttle that was prompt when called upon arrival. The Driver was extremely friendly and courteous. He was knowledgeable about the city. Upon mentioning that we wanted to go to the zoo he gave up a $5 off coupon for each person....

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Helpful?
Thank kylebaber
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Tucson, Arizona
Reviewed 12 January 2017 via mobile

So when we checked in, things were good, friendly worker. The noise the first night was a bit much until about 11pm then got a little better. However the second and last day/night was totally different. The noise was horrible, and a lot of it seems to be from other guests who seem to live there and like to yell...

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Helpful?
2Thank HarleyQuinndream
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

HarleyQuinndream Thank you for taking the time to provide s feedback about your stay. I want to apologize for your experience with us. I am addressing the issues mentioned above. Thank you for letting s know. Please contact me if I can be of service to you,

Taoyuan, Taiwan
Reviewed 14 December 2016

Red Roof Downtown was the perfect spot, for the perfect price! LITERALLY everything you want to do is a mile away. There is Little Italy, Seaport Village, the USS Midway Museum, etc...The walks were a breeze. The room was comforting and roomie. Overall great stay! I would definitely recommend.

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Helpful?
Thank viralpatel190
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Thank You viralpatel190 for providing a review of your stay. We are at an amazing centralized location with The Zoo, The harbor, The Midway and Little Italy being no more than a mile away. We look forward to being able to host you again the next time your travel bring you to San Diego.

Reviewed 9 December 2016

The guy that helped us in the front desk was very friendly and helpful. The inn looks like a motor inn. The room was standard, spacious, walls are very thin, I can hear people coming in and out of their rooms having a conversation outside, wasn't too bad. I'm glad we had good neighbors that night. They have room service...

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Helpful?
1Thank Olivia P
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Olivia P, Thank You for taking for taking the time to provide us with candid feedback about your stay with us. I am proud the my staff constantly provides excellent customer service to our guests.

Reviewed 12 November 2016 via mobile

Of course it's an older motel. But they are remodeling it now. With that being said, I am sure when they get it done it will get my 5 star rating. No it isn't the Hilton, but I am rating it that way... I am rating The Red Roof Inn. Would I stay again? Yes...

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Helpful?
Thank Ed M
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Thank You Ed M for taking the time to provide a review of your stay with us at the Red Roof Inn San Diego Downtown. We look forward to having the opportunity to hosting the next time your travels bring you to San Diego,

Reviewed 8 October 2016 via mobile

From unsafe to disgusting. These photos are our actual room. The phone is broken, there is mold in the tub, grime around the toilet, uneven flooring and the topper is the outlet without a cover. The dump isn't worth the almost $150 per night. The bed is hard, squeaks loudly and the pillows are flat and stink. I'm totally grossed...

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Helpful?
1Thank Cata G
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review

Thank you for taking the time to provide a review of your stay. I want to apologize for not meeting your expectations. I have discussed the issues you mentioned with staff and are developing solutions do that other guest in the future will not have to encounter the same issues. Once again I would like to thank you for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Non-Smoking Red Roof Inn San Diego Downtown is located just minutes from The San Diego International Airport via car or our complimentary shuttle. Our newly renovated rooms are the provide the perfect place to stay while visiting local attractions like the San Diego Convention Center, SeaWorld, San Diego State University or the USS Midway, all located within an easy drive of our location. For a day or evening out, enjoy all that the Gaslamp Quarter has to offer from food, to shopping to entertainment less than a mile from The Red Roof Inn San Diego Downtown. Enjoy our Non-Smoking rooms and free WiFi while experiencing all that San Diego has to offer. Our business center is open 24 hours for all of your travel needs and a microwave & refrigerator are available in select rooms. Relax in our lobby with coffee house style coffee and tea in the lobby. Parking is available for passanger vehicles is available for a fee and complimentary shuttle service is available to the San Diego Airport, Amtrack & cruise ship terminals. Shuttle Hours are from 5AM to 9PM. So, if your destination is the San Diego Zoo, or taking in a game at the ball park or just visiting all of the attractions and events San Diego has in store, the Red Roof Inn San Diego Downtown welcomes you as a guest in your travels to San Diego Downtown. One well behaved pet is welcome. ... more   less 

Additional Information about Red Roof Inn San Diego Downtown

Address: 719 Ash St, San Diego, CA 92101-3213 (Formerly Rodeway Inn & Suites Downtown)
Region: United States > California > San Diego
Price Range: RM377 - RM1,338 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Diego Downtown 2*
Number of rooms: 67
Reservation Options:
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Also Known As:
Rodeway Inn & Suites Downtown Hotel San Diego
Rodeway Inn And Suites Downtown
Rodeway Inn Downtown
Rodeway Inn San Diego
San Diego Rodeway Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn San Diego Downtown staff and other travellers.
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Questions? Get answers from Red Roof Inn San Diego Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Good rate a little bit away from downtoen but for the price walk or catch a uber 4$ or go 5 blocks down tge street and pay much more”
 of 5 bubbles brandonh430, 24 Feb 2017 | Read review
“try not to get a room by the main street, to noisy”
 of 5 bubbles danaV1444WK, 18 Aug 2016 | Read review
“upper rooms are spacious with good a/c”
 of 5 bubbles andyh642016, 3 Jul 2016 | Read review
“Choose a different hotel”
 of 5 bubbles panama2000, 8 Jun 2016 | Read review
“Avoid room 307 for the reason I mentionned”
 of 5 bubbles Ms_Voyage, 22 Feb 2016 | Read review
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