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01/10/2017 02/10/2017
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    Best Western Plus Hacienda Hotel Old Town

    4041 Harney Street, San Diego, CA 92110
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    01/10/2017 02/10/2017
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    US$99
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    Traveller (480)
    Room & Suite (168)
    Dining (44)
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    Overview
    • Excellent43%
    • Very good35%
    • Average13%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “tequila factory” (121 reviews)
    “whaley house” (22 reviews)
    “plaza level” (19 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Hacienda Hotel Old Town
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    Hotel Iris
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    Fairfield Inn & Suites by Marriott San Diego Old Town
    441 reviews
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    Courtyard by Marriott San Diego Old Town
    131 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,951)
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    Time of year
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    1 - 5 of 1,848 reviews

    Reviewed yesterday

    Using PayPal messed up the check-in, staff could not correct it even by checkout time. Bugs in the bathroom. Location is great, close to shopping and food. Extremely helpful staff ensured that issues would be taken care of.

    Review collected in partnership with Best Western
    Thank Carlos M
    Hotel's Favourite
    Reviewed 3 weeks ago

    Wrote a review 3 years ago with only a 3 rating. The room we had, the difficulty with stairs, etc. had colored our experience. This time we were put on a plaza type floor with easy access to elevator, the local streets and their restaurant....More

    1  Thank joycepresler
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 2 weeks ago

    Welcome back! Your review is encouraging and we thank you for taking time to let us know your recent experience was much improved. When made aware, we’ll always work hard to accommodate specific traveler needs. The breakfast at the Old Town Tequila Factory has been...More

    Reviewed 3 days ago

    The hotel is centrally located in Old Town, shuttle service to airport. Large rooms and professional staff. Restaurant on site or near the hotel. Lovely place for a weekend getaway. Rooms are large but beds are a little. Hard.

    Review collected in partnership with Best Western
    Thank karen o
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded yesterday

    Thanks! We really do appreciate the feedback about the shuttle, customer service and your overall impressions. It helps to understand what things stand out in making a hotel stay into a five-star experience. We look forward to welcoming you back! Regards, Ryan Aguinaldo General Manager

    Reviewed 3 days ago

    This is such a fantastic hotel and definitely the nicest place for the value. In a great location, walking distance to the main square of Old Town, great breakfast and they always have great deals going on. Francisco at the front desk is the best...More

    Review collected in partnership with Best Western
    Thank 142shandab
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded yesterday

    We sincerely appreciate the generous review. Our aim is to provide guests a comfortable and effortless stay at a great value. We take your compliments as a measure of success. Francisco will certainly be recognized for exemplary service. Thank you so much for specifically adding...More

    Reviewed 3 days ago

    Within walking distance of shopping/eateries/leisure..great view from room, excellent service, good hospitality, gorgeous gardens..plan to return with family, friends, and groups. Parking limited but plenty of parking close by. Will definitely recommend to friends/family visiting the area.More

    Review collected in partnership with Best Western
    Thank D H
    Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded yesterday

    Thank you for mentioning our outstanding views, location, comfortable room and beautiful outdoor ambiance as the satisfaction points of your stay. We appreciate you taking the time to post these on TripAdvisor and recommending our hotel to friends and family. We look forward to your...More

    Hotel Iris
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    Fairfield Inn & Suites by Marriott San Diego Old Town
    441 reviews
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    Courtyard by Marriott San Diego Old Town
    131 reviews
    #91 of 278 hotels in San Diego
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$117 - US$270 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #72 Romantic Hotel in San Diego
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Priceline, Hotels.com, Reservation Counter, Cancelon, Travelocity, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, Evoline ltd and getaroom.com so you can book your Best Western Plus Hacienda Hotel Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Diego >
    • Old Town
    • Also Known As
    • Best Western Hacienda Hotel Old Town San Diego ,
    • Best Western San Diego ,
    • San Diego Best Western
    Add Photo Photos
    Traveller (480)
    Room & Suite (168)
    Dining (44)
    Pool & Beach (32)
    Hotel & Grounds (406)
    Bathroom (21)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Kings Inn San Diego
    2,221 reviews
    1.84 km away
     
    Hotel Iris
    189 reviews
    2.40 km away
     
    Fairfield Inn & Suites by Marriott San Diego Old Town
    441 reviews
    .41 km away
     
    Courtyard by Marriott San Diego Old Town
    131 reviews
    .36 km away
     
    Nearby Restaurants
    Harney Sushi
    242 reviews
    .22 km away
    Old Town Mexican Cafe
    1,427 reviews
    .13 km away
    Cafe Coyote
    2,259 reviews
    .11 km away
    Miguel's Cocina
    492 reviews
    .08 km away
    Nearby Attractions
    Mormon Battalion Historic Site
    833 reviews
    .16 km away
    Old Town San Diego State Historic Park
    4,416 reviews
    .39 km away
    Old Town Model Railroad Depot
    62 reviews
    .13 km away
    Whaley House Museum
    265 reviews
    .12 km away
    Ask a question
    Questions & Answers
    FriarsRamsDad
    3 June 2017|
    Answer
    Response from Dean F | Property representative |
    Yes we have a shuttle to the airport, train station and cruise ship terminal. It is available 7:00 AM to 10:00 PM every day.
    1
    Vote
    Wendy F
    24 March 2017|
    AnswerShow all 5 answers
    Response from Dean F | Property representative |
    We have many different rates. Many include breakfast. Some do not.
    0
    Votes
    faithmariewood
    21 February 2017|
    AnswerShow all 2 answers
    Response from Lynn V | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "This hotel is no longer pet friendly."
    Read review
    "Check distance from front desk and how many stairs/elevators are required to reach your level."
    Read review
    "You can see the bay from the rooms by the pool."
    Read review
    "Don't unload your luggage until you know where your room is. Also, be aware that breakfast is in a..."
    Read review
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