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BEST WESTERN PLUS Island Palms Hotel & Marina

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#21 of 283 Hotels in San Diego
Certificate of Excellence
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,223 Reviews from our TripAdvisor Community

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Showing 2,933: English reviews
Phoenix, Arizona
Reviewed 1 week ago

I booked this trip through Groupon as a weekend getaway. When I arrived I was very happy to see that we were in a great location just about 4 miles from Downtown San Diego. I checked in and was greeted by Danny at the Front Desk. Danny was very kind and helpful with checking us in. He had informed us...

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Helpful?
2Thank sball1
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for choosing us for your weekend getaway! It's wonderful to see that Danny was so kind and helpful in providing information about our hotel and helping you find your just-right room. I'm also glad you were able to take advantage of our free bike rentals and explore the area. It sounds like you had a fantastic experience, which...

Reviewed 1 week ago

Our son surprised us with an overnight stay for our anniversary which he booked with Korrey at very last minute. She was so helpful and made sure everything was as he wished. We had a lovely clean, comfortable and quiet room with a view of the Marina. It was lovely. The next morning we had a delicious breakfast at their...

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1Thank Domenico C
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Dear Domenico, thank you for sharing your great experience! I'm delighted that Torrey, Robin and the rest of our staff helped make your anniversary celebration so special. Thank you for recognizing their outstanding service; we've shared your kind words with them. Congratulations again on your anniversary! We hope to help you celebrate another one sometime! Spencer Priest Front Desk Supervisor...

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Visiting family and wanted nice place near downtown. Great spot. Quiet and near everything with friendly staff and relaxed at pool in evenings. Wife could run by waterfront in mornings with sea lions in background

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Thank A TripAdvisor Member
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your great 5-star review! We're so happy you were able to enjoy our location, pool and friendly staff while visiting your family. The running path by the waterfront is beautiful and I'm glad your wife was able to enjoy it on her morning runs. We hope to welcome you back the next time you're in town visiting....

Long Beach, United States
Reviewed 1 week ago

We ended staying at the Best Western, and I am used to staying at very high end hotels. I have to say this hotel was better than many of the high end resorts that I have stayed at, including the Grand Californian Hotel Disneyland. I would highly recommend it!

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2Thank 865maneeshs
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thanks for your fantastic review! We're so glad you enjoyed your stay with us. What a compliment to our hotel and our staff that you found us to be even better than the Grand Californian! I've shared your comments with our staff and everyone was delighted to hear you had such a great experience. We hope to see you back...

Chandler, United States
Reviewed 1 week ago

We settled on this hotel due to the extremely affordable price and location. We were upgraded to a room with a marina view and comped parking because it was my birthday! The first room we were sent to hadn't been cleaned yet, so they immediately sent someone up with new key cards to a different room. The rooms were clean,...

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3Thank 917danielley
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Dear 917danielley, We really appreciate your review! I'm so pleased you enjoyed our location and received an upgraded room to help celebrate your birthday! I'm glad very glad your room was clean, quiet and comfortable. However, I'm so sorry your first room was not ready and that our phones and Internet did not work well for you. I've spoken with...

Killarney, Ireland
Reviewed 1 week ago

Spent 3 nights here in September our room was great with a balcony over looking the yachts in the marina so calm and tranquil nice hotel great breakfast and nice bar food staff lovely the only negative no public transport walked 15 to 20 minutes to the local bus stop so factor in taxi fares to your overall spend other...

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Thank 343Mary57
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thanks so much for your review! I'm so glad you had a calm, tranquil experience while staying with us. It's great to see you also were able to enjoy our restaurant and bar along with our lovely staff and beautiful views! We agree that public transit is a bit further from us than we'd prefer. If you don't bring a...

Upland, California
Reviewed 2 weeks ago

This was a great way to relax, visit with friends, see all the sights of San Diego, enjoy a sunset, visit farmers market in little Italy, dine at seaport village, see Coronado and get away for a while to renew spirit and wind down from a busy schedule. Our view of boats and bay was great.

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2Thank Judy M
United States
Reviewed 2 weeks ago

The bed was comfortable and had many pillows. The room is a good size for two people. We liked the fridge and microwave. The view was beautiful. When we asked for an extra chair, it arrived quickly. The hall smelled musty but the room was great. Must be ready to take some stairs to get up to the 2nd floor....

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3Thank Steven H
Herne Bay, United Kingdom
Reviewed 3 weeks ago

This hotel is not bad in itself, in fact we were upgraded to a suit, which was very welcome, and was very nice. We had a small kitchen area, so were able to make our own breakfast, thus saving a bit of money too. The facilities here are nice, two pools, a small fitness room, a nice restaurant and a...

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2Thank arh1960
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Dear arh1960, Thank you for your review. I'm so glad you enjoyed your suite upgrade, and I love that you were able to cook a delicious breakfast using the kitchen! It sounds like you were really able to enjoy our hotel's amenities including our two pools, fitness center and Blue Wave Restaurant and Bar. I'm very sorry you were disturbed...

Belmar
Reviewed 3 weeks ago via mobile

For one night stay in San Diego near airport, this hotel had it all. Staff was great, so was the view..but isn't it always sunny in Southern California? Easily accessible from highway, airport and yet far away to give you feeling like you are on vacation!

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Thank Elsa P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Region: United States > California > San Diego
Price Range: RM505 - RM1,000 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Reservation Options:
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and other travellers.
73 questions
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Poole, United Kingdom
2 months ago
San Francisco, California
6 months ago
Cedar City, Ut

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Questions? Get answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The marina view is nice for the boats and is quiet. The bay side is quiet at night and is fun to be able to see the boats and people go by.”
 of 5 bubbles sball1, 28 Nov 2016 | Read review
“Either side of the hotel has amazing view; so peaceful!”
 of 5 bubbles B9449PLdomenicoc, 27 Nov 2016 | Read review
“we stayed in a suite and we loved it!!”
 of 5 bubbles Sbitb2005, 9 Nov 2016 | Read review
“Choose a room with a balcony overlooking the marina. It's a beautiful peaceful view!”
 of 5 bubbles carlabY6989PZ, 8 Nov 2016 | Read review
“Ask for Marina View Room”
 of 5 bubbles 394dina, 7 Nov 2016 | Read review
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