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Holiday Inn Express San Diego Airport - Old Town

1,158 reviews
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Traveller (130)
Room & Suite (64)
Pool & Beach (28)
Overview
  • Excellent54%
  • Very good30%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“shuttle service”(115 reviews)
“free shuttle”(72 reviews)
“freeway side”(28 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express San Diego Airport - Old Town
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,158)Write a Review
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1 - 5 of 1,105 reviews
Reviewed 3 days ago via mobile

We had stayed here 4 years ago and had such a great experience, we came back. Jose at the front desk is extremely helpful and polite. I saw a rude lady check in before me and he handled it with such grace. Our room was...More

1  Thank silllysamson
Response from Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old TownResponded 2 days ago

Dear Guest, Thank you for taking the time to write a review of your experience with us here at Holiday Inn Express Old Town. It's great to hear that you enjoyed your stay with us and that we were able to accommodate you well. Your...More

Hotel's Favourite
Reviewed 2 weeks ago

Kylene and Vangie are the best, grade A top professionals along with the entire staff. I love the service here, they make you feel home away from home. Any services you need they provide. The staff in the breakfast area are great too. Hotel is...More

1  Thank Allenl326
Response from Suzy B, Manager at Holiday Inn Express San Diego Airport - Old TownResponded 2 weeks ago

Dear Valued Guest, Thank you so much for your 5 star feedback of our hotel, Holiday Inn Express Airport Old town in San Diego. We are most pleased that you and your family received the best customer service from Kylene and Vangie. Our staff members...More

Reviewed 5 days ago

We, like the majority of the guests, spent the night before flying out the next morning. One usually doesn’t expect much from an “airport hotel” but this one is different. The location is great, right on the edge of Old Town, and the gentleman at...More

1  Thank lesnroy
Response from Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old TownResponded 4 days ago

Dear Guest, Thank you so much for providing us with your valuable feedback about Holiday Inn Express Old Town. We are happy to hear that our staff made you feel as if you were staying with family. It is our goal to make all guests...More

Reviewed 1 week ago

We stayed on night on the third floor and the it was not up to standards for a Holiday Inn Express. The bathroom can use a complete remodel. In the evening, my biggest concern are the doors exiting the building to the street level parking...More

1  Thank PlanetXO
Response from Suzy B, Manager at Holiday Inn Express San Diego Airport - Old TownResponded 1 week ago

Dear Valued Guest, Thank you for your feedback on your recent stay with us. I am disheartened to hear that your stay was not to your satisfactory. We are in the process of renovating our hotel, so we do hope that you give us another...More

Reviewed 1 week ago

The best part of this hotel is the complimentary shuttle service - pickup and drop from airport apart, they also do pickups and drops to key areas in the city including convention center. Front desk staff is great (except for one guy) as are the...More

1  Thank NS_chd
Response from Suzy B, Manager at Holiday Inn Express San Diego Airport - Old TownResponded 1 week ago

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are to sorry to hear our breakfast items were not up to your standards. We always take pride in providing the best experience to all of our hotel guests. We...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$107 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Romantic Hotel in San Diego
#93 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$107 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Romantic Hotel in San Diego
#93 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
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Traveller (130)
Room & Suite (64)
Pool & Beach (28)
Dining (10)
Hotel & Grounds (160)
Bathroom (11)
Questions & Answers
Ask a question
lenayeung
11 December 2017|
Answer
Response from Jodi M |
No, not in their parking lot. But you can park on the street for free. It is a safe neighborhood.
0
Votes
Marian H
11 October 2017|
AnswerShow all 2 answers
Response from St_LouisMaltese | Reviewed this property |
We took the City Tour on the Old Town Trolley. It was great -made many stops including Seaport Village. The hotel took us to pick up point in Old Town. I would recommend this Trolley Tour. Lots of info and several stops.
0
Votes
Room Tips
"Ones away from the freeway"
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"Ask for building A......it is the building where your breakfast, front desk, mini store is located, building..."
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"I loved my room in between the breakfast room and the laundry room... Absolutely quiet"
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"Although we overlooked highway and airport, the sound was not a problem. No voices were ever heard. We were..."
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